Troubleshooting
Working with a Failed Array
Cisco Small Business NSS3000 Series Network Storage System Administration Guide
101
A
The
RAID array
is rebuilt for the added or changed redundant disk drive. While
the rebuild continues, the array can still be used. After the rebuild process
completes, the disk becomes part of the redundant storage.
Working with a Failed Array
If a RAID is in a failed state, the data on the array is not recoverable. You need to
delete the array, replace the disk drive, and then configure a new array.
To create an array when an array fails:
STEP 1
Remove the failed drive from the NSS and install the replacement disk. (This step
can be done out of order as long as it is installed before you configure the new
array.)
STEP 2
Reboot the NSS. Make sure that you do a safe reboot using the Reboot function.
See
”Rebooting or Shutting Down the NSS” on page 54
STEP 3
When the system reboots, log back into the configuration interface.
STEP 4
From the
Manager
Menu, click
Storage
RAID
.
The
RAID
page appears. The failed array appears with a status of "Stopped".
STEP 5
Click
Delete
.
The disk drives used in the failed array become part of the available storage.
STEP 6
Create a new array as required.
Once built, you can set up the volumes, shares, and quotas for the array. If the
failed array contained the volume used as the
Home Directory
Location, set the
location to the volume you want to use.
Firmware Attempt is Unsuccessful
If a problem occurs when updating the firmware, check the following:
•
If a copy of the firmware is saved to a disk on the NSS, make sure that you
copied it to another location (such as onto a PC). You cannot install firmware
that is saved to a disk on the NSS.
