Troubleshooting
Date and Time
Cisco ISA500 Series Integrated Security Appliances Administration Guide
404
A
Symptom:
The security appliance can obtain an IP address, but PC is unable to
load Internet pages.
Recommended Actions:
STEP 1
Ask your ISP for the addresses of its designated DNS servers. Configure your PC
to recognize those addresses. For details, see your operating system
documentation.
STEP 2
On your PC, configure the security appliance to be its TCP/IP gateway.
Date and Time
Symptom:
Date shown is January 1, 2000.
Possible Cause:
The security appliance has not yet successfully reached a
Network Time Server (NTS).
Recommended Actions:
STEP 1
If you have just configured the security appliance, click
Device Management >
Date and Time
.
STEP 2
Review the settings for the date and time.
STEP 3
Verify your Internet access settings.
Symptom:
The time is off by one hour.
Possible Cause:
The security appliance does not automatically adjust for
Daylight Savings Time.
Recommended Actions:
STEP 1
Click
Device Management > Date and Time
.
STEP 2
Enable the
Daylight Saving Time Adjustment
feature.
STEP 3
Click
Save
to apply your settings.
