13
IG21, IG21R and IG31R Hardware Installation Guide
IG21R and IG31R Overview
IG21R and IG31R Overview
Table 4
LED States on the IoT Gateway (IG21) <LED Assignment and Definitions Below May Change>
LED No
LED Name
Description
Status
Customer Action
LED 1
System Status
RGA LED
Normal system operating status
Green
-------
System is starting up or power cycling and
loading system software, including BIOS and
operating system
Flashing Amber
-------
System receiving power but there is an error
condition
Amber
Power cycle the
device and then
press factory reset
System failure, RMA
Red
Persistent Red -
RMA
System not receiving power
Off
Persistent Off -
RMA
LED 2
Cloud Status
LED
Not connected to Cloud, Network issue, NMS
(Kinetic) is down, PnP issue
Off
(Before Shipping)
MFG to verify
configuration that
you can ping to
PNP and Kinetic
server.
Operating status (Fully provisioned)
Green
---
Gateway is trying to connect to Cloud
Flashing Green
---
LED 3
Cellular LED
No SIM, SIM not properly inserted, No Signal,
SIM not activated, Data Plan not assigned
Off
---
Online and Attached, Cellular Signal Weak
(RSSI > 90dBi)
Flashing Green
---
Online and Attached, Cellular Signal Good
(RSSI < 90dBi)
Green
---
Table 5
Feature Set for IG21R and IG31R in Figure 12
Feature
Supported
Software Subscription
Yes
IG21R and IG31R power input is a nominal 12 or 24VDC
(DUT) with a rated maximum range of 9-36VDC (no AC
option).
Yes
LTE
Yes - Category 4
Gigabit Ethernet LAN and WAN port (Quantity of 2)
Yes
Serial port RS232 or RS232/RS485
Yes
WiFi client/WGB: -B region for US/Canada and -E region
for Europe
Yes (IG31R-xx-y-K9 or IG31R-xx-B-K9 or IG31R-xx-E-K9))
12 V or 24V connector for Digital I/O or Alarm In
Yes
USB (1)
Yes (front panel)
Antenna
Yes (IG21R and IG31R series external)
