Cisco EA-Series, Руководство пользователя, Страница: 125 / 531

10
Troubleshooting
Linksys EA-Series
Windows XP Service Pack update
On Windows XP computers, Cisco Connect Cloud requires Service Pack 3 in
order to work If the currently installed Service Pack is older than version 3, you
need to download and install Service Pack 3
TIP
To temporarily connect to the Internet and download the required
Service Pack, you can use the included Ethernet cable to connect
your computer directly to your modem
To install Service Pack 3:
1.
Connect to the Microsoft Update website (
update.microsoft.com/
windowsupdate
)
2. Follow the instructions on the website or contact Microsoft if you need
further help
3. After downloading and installing Service Pack 3, run the Setup program
on your router’s CD
Your Internet cable is not plugged in
message
If you get a “Your Internet cable is not plugged in” message when trying to set
up your router, follow these troubleshooting steps
To fix the problem:
1.
Make sure that an Ethernet or Internet cable (or a cable like the one
supplied with your router) is securely connected to the yellow Internet
port on the back of the router and to the appropriate port on your
modem This port on the modem is usually labeled Ethernet , but may
be named Internet or WAn
Back view of router
Back view of cable modem
Back view of DSL modem