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Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
July 2010
Chapter 2 Alarm Troubleshooting
2.6.29 CONTBUS-IO-B
2.6.29 CONTBUS-IO-B
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
Logical Object: EQPT
A TSC Card B to Shelf Communication Failure alarm occurs when the active Slot 10 TSC card (TSC
card B) has lost communication with another card in the shelf. The other card is identified by the Object
column in the CTC alarm window.
The CONTBUS-IO-B alarm might appear briefly when the ONS 15600 SDH switches to the protect
TSC card. In the case of a TSC card protection switch, the alarm clears after the other cards establish
communication with the newly active TSC card. If the alarm persists, the problem lies with the physical
path of communication from the TSC card to the reporting card. The physical path of communication
includes the TSC card, the other card
,
and the backplane.
Clear the CONTBUS-IO-B Alarm
Step 1
Ensure that the reporting card is physically present in the shelf. Record the card type. Click the
Inventory
tab and view the Eqpt Type column to display the provisioned type.
If the actual card type and the provisioned card type do not match, see the
for the reporting card.
Step 2
Complete the
“Soft-Reset a Card Using CTC” procedure on page 2-130
for the alarmed card. For the
LED behavior, see the
“2.7 LED Behavior” section on page 2-120
.
Step 3
If the alarm object is the standby Slot 5 TSC card, complete the
“Reset a Card with a Card Pull (Reseat)”
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card. (A
reset standby card remains standby.)
Step 4
If CONTBUS-IO-B is raised on several cards at the same time, complete the
Wait ten minutes to verify that the card you reset completely reboots and becomes the standby card.
Step 5
Verify that the reset is complete and error-free and that no new related alarms appear in CTC. A green
SRV LED indicates an active card.
Step 6
If the CTC reset does not clear the alarm, complete the
“Reset a Card with a Card Pull (Reseat)”
for the reporting card.
Caution
Always use the supplied electrostatic discharge wristband when working with a powered
ONS 15600 SDH. Plug the wristband cable into the ESD jack located on the lower-right edge of the shelf
assembly.
Step 7
If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC (1 800
553-2447). If the Cisco TAC technician tells you to reseat the card, complete the
Card Pull (Reseat)” procedure on page 2-133
. If the Cisco TAC technician tells you to remove the card
and reinstall a new one, follow the
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