
•
Message formatting
—
The message format that is used for sending the alert. The format options for a
user-defined destination profile are long-text, short-text, or XML. The default is XML. For the predefined
CiscoTAC-1 profile, only XML is allowed.
•
Message size
—
The maximum destination message size. The valid range is 50 to 3,145,728 bytes. The
default is 3,145,728 bytes.
•
Reporting method
—
You can choose which data to report for a profile. You can enable reporting of
Smart Call Home data or Smart Licensing data, or both. Only one active profile is allowed to report
Smart Licensing data at a time.
•
Anonymous reporting
—
You can choose for your customer identity to remain anonymous, and no
identifying information is sent.
•
Subscribing to interesting alert-groups
—
You can choose to subscribe to alert-groups highlighting your
interests.
•
Message severity level
—
The Call Home severity level that the alert must meet before a Call Home
message is generated to all email addresses in the destination profile. An alert is not generated if the
Call Home severity level of the alert is lower than the message severity level set for the destination
profile.
You can also configure a destination profile to allow periodic inventory update messages by using the inventory
alert group.
A predefined destination profile CiscoTAC-1 is supported. It supports the XML message format. This profile
is preconfigured with the Cisco Smart Call Home server HTTPS URL, email address to reach the server,
maximum message size, and message severity level for each alert group.
We recommend that you do not use the message severity level 0. If you use message severity level 0, all
syslogs will trigger Call Home messages, which can cause CPU and memory issues.
Important
This section contains the following:
Creating a New Destination Profile
DETAILED STEPS
Purpose
Command or Action
Enables privileged EXEC mode.
enable
Step 1
Example:
Router>
enable
•
Enter your password, if prompted.
Enters global configuration mode.
configure terminal
Example:
Router#
configure terminal
Step 2
Cisco cBR Series Converged Broadband Routers Troubleshooting and Network Management Configuration
Guide for Cisco IOS XE Fuji 16.8.x
10
Call Home
Configuring Call Home