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Catalyst 4500 Series Switch, Cisco IOS Software Configuration Guide - Cisco IOS XE 3.9.xE and IOS 15.2(5)Ex
Chapter 77 Configuring Call Home
Configuring Call Home
Configuring Destination Profiles
A destination profile contains the required delivery information for an alert notification. At least one
destination profile is required. You can configure multiple destination profiles of one or more types.
You can use the predefined destination profile or define a desired profile. If you define a new destination
profile, you must assign a profile name.
Note
If you use the Cisco Smart Call Home service, the destination profile must use the XML message format.
You can configure the following attributes for a destination profile:
•
Profile name—A string that uniquely identifies each user-defined destination profile. The profile
name is limited to 31 characters and is not case-sensitive. You cannot use
all
as a profile name.
•
Transport method—The transport mechanism, either e-mail or HTTP (including HTTPS), for
delivery of alerts.
–
For user-defined destination profiles, e-mail is the default, and you can enable either or both
transport mechanisms. If you disable both methods, e-mail will be enabled.
–
For the predefined Cisco TAC profile, you can enable either transport mechanism, but not both.
•
Destination address—The actual address related to the transport method to which the alert should
be sent.
•
Message formatting—The message format used for sending the alert.
–
For user-defined destination profiles, the format options are long-text, short-text, or XML. The
default is XML.
–
For the predefined Cisco TAC profile, only XML is allowed.
•
Message size—The maximum destination message size. The valid range is 50 to 3,145,728 bytes
and the default is 3,145,728 bytes.
To create and configure a destination profile, perform this task:
Command
Purpose
Step 1
Switch#
configure terminal
Enters configuration mode.
Step 2
Switch(config)#
call-home
Enters the Call Home configuration submode.
Step 3
Switch(cfg-call-home)#
profile
name
Enters the Call Home destination profile configuration
submode for the specified destination profile. If the
specified destination profile does not exist, it is created.
Step 4
Switch(cfg-call-home-profile)# [
no
]
destination transport-method
{
|
http
}
(Optional) Enables the message transport method. The
no
option disables the method.
Step 5
Switch(cfg-call-home-profile)#
destination address
{
email-address
|
http
url
}
Configures the destination e-mail address or URL to which
Call Home messages will be sent.
Note
When entering a destination URL, include either
http://
or
https://
, depending on whether the server
is a secure server. If the destination is a secure
server, you must also configure a trustpoint CA.
Step 6
Switch(cfg-call-home-profile)#
destination preferred-msg-format
{
long-text
|
short-text
|
xml
}
(Optional) Configures a preferred message format. The
default is XML.
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