Report Phone Problems
Procedure
Step 1
Press
Report Quality
.
Step 2
Use the
Navigation
pad and the
Select
button to scroll and select the item that most closely matches your
problem.
Step 3
Press the
Select
softkey.
The information is sent to your system administrator.
Redial
Redial allows you to call the most recently dialed phone number.
Redial Number
Procedure
Step 1
To place the call on any phone line, press
Redial
.
Step 2
To place the call on a specific phone line, select the line to obtain dial tone and press
Redial
.
Secure and Nonsecure Indication Tone
When a phone is configured as secure (encrypted and trusted), it can be given a
“
protected
”
status. After a
phone is protected, the protected phone can be configured to play an indication tone at the beginning of a call.
Only protected phones hear these secure or nonsecure indication tones. Nonprotected phones do not hear the
secure or nonsecure tones. If the overall call status changes during the call, the protected phone plays the
appropriate tone.
A protected phone plays a tone or not under these circumstances:
•
When the option to play a tone, Play Secure Indication Tone option, is enabled (True):
◦
When end-to-end secure media is established and the call status is secure, the phone plays the
secure indication tone (three long beeps with pauses).
◦
When end-to-end nonsecure media is established and the call status is nonsecure, the phone plays
the nonsecure indication tone (six short beeps with brief pauses).
•
When the Play Secure Indication Tone option is disabled, no tone plays.
For more information, contact your system administrator.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
69
Calling Features
Report Phone Problems
