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CALNET 3: AT&T Unified Communications: Quick reference guide
Cisco Unified IP phone 8865
Do not disturb
The Do not disturb option prevents incoming calls
from coming in to your phone. They will
automatically forward to your voicemail.
Enable/Disable:
Select the Do Not Disturb (DND) soft key.
Note: You can still make outgoing calls as
normal. This feature is activated for the
phone as a whole, and not by individual line.
Parking a call
Parking a call allows you to pick-up a call from a
different extension.
Park an active call:
Press the Park soft key.
The display will assign the parked call a
number.
Hang up.
Retrieve a parked call:
Pick up any extension.
Dial the assigned parked call number.
Note: The call will remain parked for 60
seconds. If the call is not picked up within this
time frame, it will ring back to the initiator and
display “Call Park Reversion” with the assigned
call park number.
Recent call lists
The phone maintains a list of last 150 recent calls.
Calls in the Recent call lists are grouped if they are to
and from the same number and are consecutive.
View your recent calls:
Press the Applications button.
Select Recents.
Select a line to view.
Note: Select the Dial soft key to place the call. If
the call is from outside your organization, select
the Edit Dial soft key to enter the 9 (and a 1 if
outside your area code) and then press the Dial
soft key.
Corporate Directory
The Corporate Directory, maintained by your system
administrator, serves as a phone book of corporate
contacts.
To make a call:
Choose the Contacts button.
Select Corporate Directory.
Use your keypad to enter a full or partial
name and press the Submit soft key.
Select the contact.
Press the Call soft key to reach that contact.
