Voicemail
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
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Voicemail
Your Voicemail Account
You can access your voice messages directly from your phone; however, your administrator
must set up your voicemail account and may also set up your phone to access the voicemail
system.
Note
: The
Messages
button on your phone acts as a speed dial
into the voicemail system.
When you aren’t at your desk, you can call your voicemail system to access your voicemail.
Your administrator can give you the voicemail system phone number.
Because each voicemail system is different, we can't tell you how to use your voicemail system.
For information about your voicemail commands, see the voicemail system user documentation
or contact your administrator.
Set up Voicemail on Your Phone
If your administrator has not set up your voicemail phone number on your phone, you can set it
up yourself.
Use the following steps to set up voicemail on your phone.
1.
From your desk phone, press the
Applications
button
.
2.
Select
User preferences > Call preferences
.
3.
Enter your voicemail phone number in Voice mail.
4.
Press
Set
.
Check for New Voice Messages
To find out if you have new voicemail messages, look for one of these signs:
•
The light strip on your handset is solid red.
•
The number of missed calls and voicemail messages is displayed on your
screen. If you have more than 99 new messages, a plus (+) sign is displayed.
•
An exclamation mark (!) indicates urgent voicemail messages.
You will also hear a stutter tone played from your handset, headset, or speakerphone when you
use a phone line. This stutter tone is line-specific. You only hear it when you use a line that has
voice messages.
Access Voicemail
Use the following steps to access your voicemail.
1.
From your desk phone, press the
Messages
button
.
2.
Follow the voice prompts.
