Cisco 7821, Руководство администратора

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searches for a name to match the first call number. When the second call connects or is placed on hold, reverse
name lookup searches for a name to match the second call.
Reverse name lookup is enabled by default.
Reverse name lookup searches the directories in the following order:
1. Phone contacts
2. Call History
3. LDAP Directory
4.
XML Directory
The phone searches the XML directory using this format:
directory_url?n=incoming_call_number
.
Example: For a multiplatform phone using a third-party service, the phone number (1234) search query has
this format,
http://your-service.com/dir.xml?n=1234
.
Note
Enable and Disable Reverse Name Lookup
Before you begin
• Configure one of these directories before you can enable or disable the reverse name lookup:
• LDAP Corporate Directory
• XML Directory
• Access the phone administration web page. See Access the Phone Web Page, on page 80 .
Procedure
Step 1
Select Voice > Phone .
Step 2
In the Supplementary Services area, set the Reverse Phone Lookup Serv to:
• Yes –Enable the reverse name lookup feature.
•
No
–Disable the reverse name lookup feature.
Step 3 Click
Submit All Changes
.
Step 4 Alternative method is to use the
config.xml
file to provision the reverse name lookup feature.
<Reverse_Phone_Lookup_Serv ua="na">Yes</Reverse_Phone_Lookup_Serv>
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
128
Cisco IP Phone Administration
Enable and Disable Reverse Name Lookup