Cisco 78XX IP Phone
Quick Reference Guide
Place a Call
NOTE:
Dial
8
, then the number to place a call off campus.
For long distance, dial 8, then 1 followed by the area code
and number.
Lift the handset and dial the number.
Dial the number and then lift the handset.
Press a speed dial button and then lift the handset.
If you have selected a number from a directory, press
the
Dial
soft key, and then lift the handset.
Answer a Call
Lift handset.
If you are using a headset, press the Headset
button.
To use the speakerphone, press the Speaker
button.
Phone Overview
1. Handset
10. Headset button
2.Programmable buttons
11. Mute button
3. Phone screen
12. Keypad
4. Softkey buttons
13. Volume button
5. Navigation & Select button
14. Contacts (Directories)
6. Hold and resume button
15. Applications button (Settings)
7. Conference button
16. Messages button (Voice mail)
8. Transfer button
17. Handset
9. Speakerphone button
End a Call
Hang up.
If you are using a headset, press the Headset
button or the
EndCall
soft key.
To end a speakerphone call, press the Speaker
button or the
EndCall
soft key.
Redial a Number
Lift handset, press the
Redial
soft key.
To use the speakerphone, press the speaker-
phone button, then the
Redial
soft key.
Hold/Resume a Call
Hold
While on an active call, press the
Hold
button.
Resume
While on hold, press the
Resume
button.
.
To retrieve a call on multiple lines, press the line
button of the line you want to pick up.
Transfer a Call
While on a call, press the
Transfer
button
Dial the “transfer to” number. You may choose to
wait for user to answer and then announce caller, or
you may continue on immediately.
Press the
Transfer
button again to transfer the call
or press the
End
soft key to end the call. Press the
Resume
button to reconnect to the first caller.
Send to Voice Mail
While receiving a call, press the
Divert
soft key to
send the call to voice mail.
Start a Conference Call
1. During a call, press the
Conference
button
to open a new line and put the first caller on hold.
2. Dial the number of the next person.
3. When the call connects, press the
Conference
button again to add the new party to the existing
call. Limit: 8 (including yourself)
Forward Your Phone
1. Press the
FwdAll
soft key on your phone.
2. Enter in the number you wish to forward to. If the
call is outside of campus, dial 9 followed by the
number.
Display will show FWD symbol
to XXXX
1. To remove call forwarding, click the
RemoveFWD
soft key on your phone.
The “Forwarded to” message should no longer dis-
play on your phone.
