Cisco IP Phone 6851 Series User Guide
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Buttons and Hardware
Figure 2: Cisco IP Phone 6851 Series Buttons and Features
1
Handset and Handset light strip
Indicates whether you have an incoming call (flashing red) or
a new voice message (steady red).
2
Programmable feature buttons and line buttons
Access your phone lines, features, and call sessions.
3
Softkey buttons
Access functions and services.
4
Navigation cluster
Navigation ring and
Select
button. Scroll through menus,
highlight items, and select the highlighted item.
5
Hold/Resume, Conference, and Transfer
Hold/Resume -
Place an active call on hold and resume
the held call.
Conference -
Create a conference call.
Transfer -
Transfer a call.
6
Speakerphone, Mute, and Headset
Speakerphone -
Toggle the speakerphone on or off.
When the speakerphone is on, the button is lit.
Mute -
Toggle the microphone on or off. When the
microphone is muted, the button is lit.
Headset -
Toggle the headset on or off. When the
headset is on, the button is lit.
7
Contacts, Applications, and Messages
Contacts -
Access personal and corporate directories.
Applications -
Access call history, user preferences,
phone settings, and phone model information.
Messages -
Autodial your voice messaging system.
8
Volume button
Adjust the handset, headset, and speakerphone
volume (off hook) and the ringer volume (on hook).