background image

8

  •

Press the 

line

 button for your extension, and then dial.

  •

Press the 

Speaker

 button, and then dial.

  •

Press the 

New Call

 soft key, and then dial.

  •

If you are using a headset, press the 

Headset

 button, and then dial. Or, if 

 is lit, press 

New Call

 and enter a number.

  •

Dial the number, and then press the 

Headset 

button.

  •

If you have selected a number from a directory, press the 

Dial

 soft key.

  •

Press 

Redial

 to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls. 

  •

If you are placing a call while another call is active (using the same line), press the 

Hold 

button, and then press 

New Call

 

and enter the number.

  •

If you are dialing from the 

Setup

, choose Call History and select 

Missed Calls, Received Call

s, or 

Placed Calls

.

  •

If you are dialing on-hook, without a dial tone (predial), enter a number, then, lift the handset to go off-hook and press 

Dial

, or 

.

Note

Use the backspace (<<) soft key to erase digits that you enter incorrectly.

Additional Options—Place a Call

To place a call while another call is active (using a different line): 

1.

Press the line button for a new line. The first call is automatically placed on hold.

2.

Enter a number.

Answer a Call

Use one of the following methods to answer a call:

  •

Press

 to answer with a headset, if unlit. Or, if 

 is lit, press 

Answer

.

  •

Press

 to answer with the speakerphone or press 

Answer

.

  •

Press 

Answer t

o switch from a connected call to answer a new call, or, if the call is ringing on a different line, press the line 

button.

  •

Press 

Answer

 to answer a call using call waiting.

  •

Press 

DnD

 to send a call to your voice messaging system.

End a Call 

Use one of the following methods to end a call:

  •

Hang up the handset or press

 EndCall

.

  •

If you are using a headset, press 

. Or, to keep headset mode active, press 

EndCall

.

  •

If you are using a speakerphone, press

 or 

EndCall

.

  •

Press 

EndCall

 to hang up one call, and preserve another call on the same line. If necessary, remove the call from hold first.

Hold and Resume a Call

Engaging the Hold feature typically generates music or a beep to the caller.

To put a call on hold:

1.

Make sure the call you want to put on hold is highlighted.

2.

Press the 

Hold 

button. 

To remove a call from hold on the current line:

1.

Make sure the appropriate call is highlighted.

Содержание 521SG - Unified IP Phone VoIP

Страница 1: ...USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide 1 Overview 2 Operating Your Phone 3 Phone Features Index ...

Страница 2: ... call status phone number date time and soft key tabs 2 4 way navigation pad and select center button Allows you to scroll through soft button features and displays phone numbers from your Placed Calls when phone is on hook Use select button to select an item that is highlighted on the screen 3 Soft keys buttons Engages the functions displayed on the corresponding LCD tabs 4 Cisco Unified Communic...

Страница 3: ...9 Mute button Toggles mute on and off 10 Speaker button Toggles speaker on and off 11 Headset button Toggles headset on and off 12 Keypad Functions as a traditional phone keypad 13 Handset Functions as a traditional handset 1 Optional DC adapter port DC5V for phones not provided with inline power 2 Headset port 3 AC to DC power supply 4 AC power cord Name continued Description continued ...

Страница 4: ...4 5 Network port 10 100 WAN for connecting to the network 6 Handset port 7 Access port 10 100 PC for connecting your phone to your computer ...

Страница 5: ... to your phone Consult your system administrator Soft Key Descriptions Your Cisco Unified IP phone is equipped with soft keys for call features and options Soft keys are listed along the bottom of the LCD screen and activated using the corresponding buttons Soft keys can change according to the state of the phone Following is a comprehensive list of soft keys offered on the Cisco Unified IP Phones...

Страница 6: ... instructions LiveRcd Enables the user to record a phone conversation more Scrolls through additional soft key options for example use the more soft key to locate the DnD soft key NewCall Opens a new line on a speakerphone to place a call Ok Confirms selection Park Forwards calls to a location from which a call can be retrieved by anyone in the system PickUp Selectively picks up calls coming into ...

Страница 7: ...nsfer a Call 10 Cancel Transfer 10 Transfer to Voice Mail 10 Forward All Calls 10 Pick Up Calls 11 Place and Establish Conference Call 11 End a Conference Call 11 Live Record a Call 12 Join a Shared Line Call 12 Place Call from Your Local Directory 12 Program Personal Speed Dial Buttons 12 Place a Call from Your System Speed Dial Directory or Fast Dial 13 View Call History 13 Place a Call from Cal...

Страница 8: ... is active using a different line 1 Press the line button for a new line The first call is automatically placed on hold 2 Enter a number Answer a Call Use one of the following methods to answer a call Press to answer with a headset if unlit Or if is lit press Answer Press to answer with the speakerphone or press Answer Press Answer to switch from a connected call to answer a new call or if the cal...

Страница 9: ... to reselect the call 2 Press Resume to reconnect to the call For calls on a separate line Press the Line button for the incoming call The call on the other line is automatically put on hold To return to the original call Press the Line button associated with the original call Retrieve Voice Messages To retrieve voice messages 1 Select an available line by lifting the handset pressing the speakerp...

Страница 10: ...8 Press Exit to return to the main directory menu Divert Incoming Calls To forward any incoming call to the call forward destination set on the Cisco Unified IP phone Press the DnD soft key Note If the call forward destination is not set pressing the DnD soft key disables the ringer Park a Call Call park allows a phone user to place a call on hold at a designated parking spot from which the call c...

Страница 11: ...dCall then press Resume to return to the original call Cancel Transfer 1 To cancel your consultative call transfer attempt Press EndCall 2 To reconnect to the original caller Press Resume Transfer to Voice Mail To transfer a call to the recipient s voice mail 1 Press TrnsfVM to place the call on hold 2 Enter the recipient s extension number and press TrnsfVM again Forward All Calls To forward all ...

Страница 12: ...rence call between two and three parties to a Cisco Unified IP phone one active and the other on hold Press Confrn To establish a conference call between two and three party calls already present on a Cisco Unified IP phone using separate line buttons one active and the other on hold 1 Press Confrn 2 Press the Line button of the call you want to add to the conference Note Your system administrator...

Страница 13: ...ocked or program numbers into an instance that has an empty dial string 1 Select an available phone line by lifting the handset pressing NewCall or pressing a line button Listen for the dial tone 2 Press the pound key 3 Press the speed dial button that you want to program A short beep confirms that you are starting to program this button 4 Enter the speed dial number The digits appear on the phone...

Страница 14: ...gits as needed Use delChr to erase digits that you enter incorrectly 3 Press Dial to place the call Clear Call History To clear all numbers in the directory histories Press Clear Note The Clear soft key clears all call history lists Selective clearing of call history lists is not supported Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for one...

Страница 15: ... reference SPCP Activate Do Not Disturb page 15 Supported Additional Options Place a Call page 8 Supported Adjust the Display Contrast page 10 Supported Adjust the Ring Volume page 9 Supported Adjust the Volume for the Current Call page 9 Supported Answer a Call page 8 Supported Basic Place a Call page 7 Supported Call Blocking Toll Bar Override page 11 Supported Clear Call History page 14 Support...

Страница 16: ...e 9 Supported Select the Ring Type page 9 Supported Transfer to Voice Mail page 11 Supported Transfer a Call page 11 Supported Use the Intercom Feature page 14 Supported View Call History page 14 Supported Table 1 Features supported in SPCP protocols Phone Features page reference SPCP ...

Страница 17: ...el 31 0 800 020 0791 Fax 31 0 20 357 1100 Cisco has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices Cisco Cisco Systems the Cisco logo and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks m...

Страница 18: ...18 ...

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