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Reset Button

   9-3

3930 Service Delivery Switch

Hardware Installation and Start-up Manual

009-3223-001   Standard    Revision E

Copyright

©

 2012-2014 Ciena

®

 Corporation

January 2014

Creating a State Dump or Core Dump Log File

Note:  

The functionality described in this section is only available on 3930 

Sync + External Timing systems. This feature is not supported on 3930 
Standard and 3930 Sync systems.

Two types of log files are available:

•

State dump log

 — The state dump provides a summary of the current and 

previous state of the system. 

•

Core dump log

 — The core dump provides a summary of the processes 

that were running when the system became unresponsive. 

The creation of these files is triggered by depressing the reset button (for 
either a quick or hard reset) on 3930 Sync + External Timing systems.

The log file creation varies depending on the state of the system when the 
reset button is depressed. One of the following scenarios will occur:

•

System was responsive when the reset button was depressed 

— The 

state dump file is generated before the system reboots. There will be 
minimal delay (approximately 5 seconds) while the state dump file is 
created and stored to the system memory. After the state dump file is 
created the system will reboot.

•

System was unresponsive when the reset button was depressed

 — 

In this case a full core dump will be initiated, and then a state dump. There 
will be a delay (up to 2 minutes) while the core dump file is created and 
stored to system memory. Next the state dump file is created and stored 
to system memory. After the both the core dump and state dump files are 
created the system will reboot.

When the system reboots, you will be able to retrieve the state dump file and 
core dump file (if it exists) from the system. The log files are stored in the 
following locations:

•

State dump log files: /mnt/sysfs/log/push_button_state-dump

Note:  

If a state dump file already exists on the system, it will be renamed 

push_button_state-dump.prev when the new file is created.

•

Core dump log files: /tmp/corefiles/

These files can be used to assist with troubleshooting the system. 

Содержание 170-3930-900

Страница 1: ...iena Corporation All rights reserved 3930 Service Delivery Switch Hardware Installation and Start up Manual What s inside Overview Installation Turning Up the System Maintenance LED Overview Technical...

Страница 2: ...is also protected by copyright laws of the United States of America and other countries It may not be reproduced or distributed in any form by any means altered in any fashion or stored in a data bas...

Страница 3: ...mit Ciena to audit the use of the Software at such times as may be mutually agreed upon to ensure compliance with this Agreement 3 4 U S Government Use The Software is provided to the Government only...

Страница 4: ...UCH DATA OR PROGRAMS EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE 7 General Ciena may assign this Agreement to any Ciena affiliate or to a purchaser of the intellectual property righ...

Страница 5: ...2 Orderable part number information removed For ordering assistance please contact your Ciena representative December 2012 Revision B Standard Updated to add 3930 Sync External Timing system Updated L...

Страница 6: ...vice Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014 January 2014 Revision E Standard Rebuilt the book to...

Страница 7: ...Power 2 6 Redundant Power 2 7 Dressing the Power Cord 2 7 AC Power Supplies 2 7 DC Power Supplies 2 8 Transceivers 2 9 Cable Installation and Guidelines 2 10 Connecting Cables to the 3930 2 11 Alarm C...

Страница 8: ...count 3 9 3 3 Deleting a user account 3 10 3 4 Managing Licenses 3 11 3 5 Configuring the Remote Management Interface 3 12 3 6 Accessing the CLI using Telnet 3 13 3 7 Configuring the Local Management...

Страница 9: ...2014 VCCI Japan 7 4 Mounting Options 8 1 Wallmount Bracket Installation Instructions 8 1 19 Frame Mount Bracket 1 RU 8 3 23 Frame Mount Bracket 1 RU 8 5 8 1 Installing the Wallmount Bracket 8 6 8 2 In...

Страница 10: ...x Contents 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 11: ...intended as a general guide only It has not been tested for all possible applications and it may not be complete or accurate for some situations Trademark Acknowledgements Ciena is a registered trade...

Страница 12: ...09 3299 026 Packet Networking Transceivers Reference 009 2011 602 Document Comments Ciena appreciates all comments that will help us improve our documentation quality The user can submit comments thro...

Страница 13: ...and other environmentally controlled telecommunications spaces The 3930 is part of a family products designed to address the connectivity requirements of different sites and services In addition Ciena...

Страница 14: ...Sync 170 3930 910 Sync External Timing 170 3930 930 2 x 1 10 GbE SFP SFP ports X X X 4 x 10 100 1000M combo RJ 45 SFP ports X X X 4 x 100 1000M SFP ports X X X 2 slots for AC or DC power supplies X X...

Страница 15: ...ave the same faceplate and port configuration Figure 1 2 shows a 3930 Sync External Timing Synchronization capable with External timing interfaces system For more information see 39XX 51XX Product Fun...

Страница 16: ...1 4 Overview 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 17: ...ing Power Supply Modules Transceivers Cable Installation and Guidelines Initial Configuration Package Contents Upon receipt examine all shipping containers and their contents Carefully unpack the 3930...

Страница 18: ...0 Mbps ports up to 8 ports Faceplate cabling Cat 5 STP and optical cabling to match the SFP and SFP connector types used SYNC cable BITS cable available in 100 or 120 Ohm 1 PPS cable 10 MHz cable Note...

Страница 19: ...replacement Power supply modules and transceivers are field replaceable however the modules or transceivers must be returned to Ciena for service or replacement WARNING Before working on equipment tha...

Страница 20: ...for more information Note For installations using the wallmount bracket the hardware required to attach the mounting bracket to the wall is Customer supplied In addition the reinforced mounting surfac...

Страница 21: ...the chassis See Figure 2 1 Figure 2 1 Installed Grounding Lug You are required to provide the grounding lug and grounding wire The following description indicates the required specifications 6 AWG min...

Страница 22: ...cluded in 39XX 51XX Product Fundamentals Figure 2 2 Installing a Power Supply module This section contains the following information Simplex Power Redundant Power Dressing the Power Cord AC Power Supp...

Страница 23: ...e instructions that match the type of power supply being used in your installation AC Power Supplies One or two power supply modules can be installed If only one module is being installed it can be in...

Страница 24: ...for safety and ensures proper airflow within the chassis By default the chassis has the filler plate installed over PSB on the right For installations using 24 V or 36 V input voltage the recommended...

Страница 25: ...s provide the media specific portion of an interface allowing it to support Ethernet using different media types One optic module can be installed into each available port and can be hot swapped Figur...

Страница 26: ...stalled in a centrally wired distribution configuration When installing fiber optic cables and other network cabling always have them installed and tested by a technician who is certified by the Elect...

Страница 27: ...enums Note Fiber optic cables are not affected by electrical interference Note When connecting to copper SFPs shielded Cat 5e cables are required Ensure that both ends of the shielded cable are proper...

Страница 28: ...er it is recommended that the sensed switches that are paired come from equipment that is commonly grounded The alarm pinout is provided in Table 2 2 on page 2 12 See Installing an Alarm Cable Optiona...

Страница 29: ...ecifications 100 Ohm cable with RJ 45 connectors is cable 170 0083 900 120 Ohm cable with RJ 45 connectors is cable 170 0084 900 One end has a shielded RJ 45 connector and the other end is un terminat...

Страница 30: ...device Insert the tail end of the cable into the port on the terminating device Fiber Optic Cables There are two types of ports on the 3930 that accept pluggable optics 1 10 Gigabit Ethernet ports wh...

Страница 31: ...net cable insert the connector into the port on the device until you hear a clicking sound Insert the tail end of the cable into the port on the terminating device Initial Configuration Two different...

Страница 32: ...AC Power Supply on page 2 19 Installing a DC Power Supply on page 2 21 Verify that the PWR LED on the front of the device is green 4 Install the alarm cable if required See Installing an Alarm Cable O...

Страница 33: ...he chassis before mounting the chassis 2 Install supplemental ground See Installing Supplemental Ground on page 2 18 3 Install the power supplies and connect power Both AC and DC power supply modules...

Страница 34: ...the cabinet or installation site 2 Using a Phillips screwdriver and the two screws supplied connect a copper conductor ground wire to the ground connectors on the right of the rear of the chassis Fig...

Страница 35: ...SB See Figure 2 2 on page 2 6 3 Using a Phillips screwdriver secure the module in place using the captive hold down screw on the right of the module 4 Plug the AC power cord into the receptacle on the...

Страница 36: ...een PSB Status LED is solid green Input LED is solid green PWR solid green Note The system does not distinguish between a faulty and an unpowered supply As a result if redundant power supplies are ins...

Страница 37: ...es into slot PSA and PSB See Figure 2 2 on page 2 6 3 Using a Phillips screwdriver secure the module in place using the captive hold down screw on the right of the module 4 Prepare the DC power cord T...

Страница 38: ...wires as follows Ground connect to the right connector Negative connect to the middle connector Positive connect to the left connector Note The ground connection should be made first The wires should...

Страница 39: ...SB This ensures that power can be removed from one power supply so that it can be replaced while the unit is operating 13 Restore power to the input DC circuit for PSA and PSB The power supplies will...

Страница 40: ...med and connected to the wire wrap panel However when you are routing the cable ensure there is sufficient slack to properly connect the cable to the faceplate when asked to do so 2 Using local practi...

Страница 41: ...ected to the wire wrap panel or terminating device However when you are routing the cable ensure there is sufficient slack to properly connect the cable to the faceplate when asked to do so 2 If you a...

Страница 42: ...ce the optic into the slot if any resistance is felt Bent springs may be carefully reformed with needle nose pliers 3 Gently pull on the optic to make sure that it has seated properly You have install...

Страница 43: ...uggable optic You can now install a different optic into this port or install the removed optic into a different port Pluggable optic installation instructions are provided in To Install a Pluggable O...

Страница 44: ...2 28 Installation 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 45: ...User Account Deleting a User Account Managing Licenses Configuring the Remote Management Interface Accessing the CLI Using Telnet Configuring the Local Management Interface Configuring an Interface u...

Страница 46: ...l When you turn up the system you need to configure new user accounts and delete the default accounts in order to protect the system The default user accounts and passwords are summarized in Table 3 1...

Страница 47: ...one user with super user privileges must be configured on the device See the related procedures Creating a new user account on page 3 9 Deleting a user account on page 3 10 Managing Licenses A licens...

Страница 48: ...figure the remote management interface directly by using this procedure or automatically by using DHCP See Configuring an Interface using DHCP on page 3 6 The default priority for the remote managemen...

Страница 49: ...tagged packets are dropped The factory default IP addresses and subnets for 3930 are documented in 39XX 51XX Product Fundamentals The default values are automatically entered if the switch is reset t...

Страница 50: ...not running To manually configure a remote interface see Configuring the Remote Management Interface on page 3 4 To manually configure a local interface see Configuring the Local Management Interface...

Страница 51: ...n January 2014 Logging Out of the System When you have completed your initial system configuration you can log out of the system and remove the connection to the serial console port Note Before you di...

Страница 52: ...nning terminal emulation software to the serial console port using the recommended cable Note The serial console port does not support connectivity to a modem 3 If using a PC launch the terminal emula...

Страница 53: ...rd For example the following command creates the super user account NewSuper with the password changeme user create user NewSuper access level super password changeme 2 Display the accounts in the sys...

Страница 54: ...eted 2 Delete the account user delete user user For example the following command deletes the user account su user delete user su 3 Display the accounts in the system user show Example output USER ACC...

Страница 55: ...key String 32 module NUMBER 1 3 file FileName server IPHost Example software license install license key W1SSH2D3E4FGH5 2 Display the status of installed licenses on the 3930 software license show Ea...

Страница 56: ...nterface configuration interface remote set ip IpAddressWithMask vlan Vlan gateway IpAddress Note You can change the IPv4 gateway in the same command line as the IP address to avoid loss of connectivi...

Страница 57: ...Procedure 3 6 Accessing the CLI using Telnet Step Action 1 Use a Telnet client to connect to the 3930 Telnet IpAddress 2 At the login prompt enter a valid user name and password Example 3916 00 02 A1...

Страница 58: ...gure a default gateway if you did not already configure one in Configuring the Remote Management Interface on page 3 4 interface set gateway IpAddress 4 Validate that your changes were made interface...

Страница 59: ...nds 0 Renewal T1 Time seconds 0 Rebinding T2 Time seconds 0 DHCP Server 2 Set which interface will use DHCP dhcp client set interface interfacetype For example to configure a remote interface dhcp cli...

Страница 60: ...Corporation January 2014 Procedure 3 9 Setting the System Host Name Step Action 1 Set the system host name system set host name newhostname For example to change the system prompt from the default pr...

Страница 61: ...ion January 2014 Procedure 3 10 Logging out of the System Note Before you disconnect from the system ensure that you have saved the configuration using the configuration save command Step Action 1 At...

Страница 62: ...3 18 Turning Up the System 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 63: ...includes the following procedures Replacing an AC Power Supply Replacing a DC Power Supply Replacing a Power Supply Module The 3930 has space for two power supply modules The system can operate with...

Страница 64: ...placed See Replacing an AC Power Supply on page 4 3 for a procedure DC Power Supplies If the DC power supplies are powered off separate breakers you will be able to turn off power feeding the power su...

Страница 65: ...to the empty slot 6 Using a Phillips screwdriver secure the module in place using the captive hold down screw on the right of the module 7 Plug the AC power cord into the receptacle on the front of th...

Страница 66: ...ght of the module 6 Pull the power supply module out of the slot and set it aside 7 Slide the new power supply module into the empty slot 8 Using a Phillips screwdriver secure the module in place usin...

Страница 67: ...relieve the cord weight from the connector and avoid the inadvertent disconnection of the power supply cord 13 At the DC input circuit restore power to the DC circuit The power supply will turn on 14...

Страница 68: ...4 6 Maintenance 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 69: ...1 3 shows the faceplate of the unit and identifies the locations of the different ports System Reset Button and LED Behavior Pressing the reset button will turn on all of the LEDs in the system If you...

Страница 70: ...stem operational status They are located on the right center portion of the faceplate The three types of 3930 systems have slightly different unit status LEDs For 3930 Standard and 3930 Sync systems s...

Страница 71: ...An error has been detected TEMP Off System temperature is within the defined operating range Yellow Over temperature alarm condition present The system temperature has exceeded the operating temperat...

Страница 72: ...cation Description INPUT Off Input power is not present Or input power is outside of the specified range Or an internal failure has occurred Green Input power is present and is within the specified ra...

Страница 73: ...o LED located at the bottom of the SFP connectors The LEDs are labeled LNK ACT and SPD See Figure 5 4 Figure 5 4 1 10 Gbps Port LEDs Table 5 4 10 Gigabit Ethernet Port LEDs LED Indication Description...

Страница 74: ...5 The copper 10 100 1000 Mbps ports are Ports 1 to 4 on the far left of the faceplate of the chassis These ports also have two LEDs associated with each port either below or above the connector See Fi...

Страница 75: ...ration January 2014 Local Management Port LEDs The local management port has two LEDs associated with it They are located at the top of the port and indicate port status and speed See Figure 5 6 and F...

Страница 76: ...yright 2012 2014 Ciena Corporation January 2014 Table 5 6 MGMT LEDs all 3930 systems LED Indication Description LNK ACT Off The port is not operational Green Indicates a valid network connection Blink...

Страница 77: ...ed at the top of the port and are related to BITS IN and BITS OUT See Figure 5 6 Figure 5 8 Sync Port LEDs Table 5 7 Sync Port LEDs LED Indication Description BITS IN Off LOS detected on the receive s...

Страница 78: ...5 10 LED Overview 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 79: ...or 3930 Table 6 1 Specifications Feature Specification Fault Tolerance Redundant power supplies Power Rating AC Input Power 100 to 240 VAC 50 60 Hz 1 0 to 0 5 Amps DC Input Power 24 VDC 36 VDC or 48 V...

Страница 80: ...nc Port RJ 45 Note On 3930 Sync External Timing systems only 1 PPS Port 50 Ohm SMB interface Note On 3930 Sync External Timingg systems only 10 MHz Port 50 Ohm SMB interface Note On 3930 Sync External...

Страница 81: ...ense is connected to a remote ground as opposed to the supplied sense return signal Current in the sense loop will be less than 2 mA when closed with a short The default state of each alarm circuit ca...

Страница 82: ...6 4 Technical Specifications 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 83: ...Table 7 1 For 3930 Sync systems see Table 7 1 For 3930 Sync External Timing systems see Table 7 2 on page 7 2 Table 7 1 Regulatory Approval Declarations for 3930 Standard and 3930 Sync systems Issue A...

Страница 84: ...3 3 2008 EN 61000 4 11 ed 2 2005 Laser Safety CDRH Letter of Approval US FDA approval FCC 21 CFR subpart J Safety of Laser Products IEC 60825 1 2007 Safety CSA 60950 1 07 Canada EN 60950 1 2006 EU IE...

Страница 85: ...HS 2002 95 EC WEEE 2002 96 EC Immunity EMC CISPR 24 2010 EN 300 132 2 2007 10 EN 300 132 3 2003 08 EN 300 386 V1 5 1 2010 EN 55024 2010 EN 61000 3 3 2008 EN 61000 4 11 ed 2 2005 Laser Safety CDRH Lett...

Страница 86: ...d including interference that may cause undesired operation If this equipment does cause interference to radio or television reception the user is encouraged to try to correct the interference using t...

Страница 87: ...cts each bracket has been approved for This chapter contains the following Wallmount Bracket Installation Instructions 19 Frame Mount Bracket 1 RU 23 Frame Mount Bracket 1 RU Wallmount Bracket Install...

Страница 88: ...be used per bracket When you are mounting a 3920 or 3940 four screws will be used per bracket Hardware required to attach the mounting bracket to the wall is Customer supplied The reinforced mounting...

Страница 89: ...940 3960 5142 5160 The frame mount bracket is attached to the sides of an unpowered unconnected chassis and used to position the unit in a 19 frame This bracket kit also includes cable supports The ca...

Страница 90: ...all units The main difference will be the placement and number of screws used Note The bracket will be installed on the sides of the chassis and near the front of the chassis The bracket will be posi...

Страница 91: ...udes Left and right brackets two cable supports two 8 32 x 5 8 length pan head screws used to attach the cable supports to the brackets and eight 8 32 x 5 16 length pan head screws used to attach the...

Страница 92: ...40 beginning with hole 3 install screws in holes 3 4 2 and 1 5140 beginning with hole 3 install screws in holes 3 4 and 1 3920 beginning with hole 5 install screws in holes 5 6 9 and 12 Figure 8 3 Lef...

Страница 93: ...keyhole This ensures that the unit cannot be removed from the wall without removing the bottom screws The vertical distance between the upper and lower mounting holes is 20 1 center to center 8 Remove...

Страница 94: ...is located closest to the middle of the chassis Note When correctly installed the mounting flange will be recessed approximately 2 inches from the front faceplate of the chassis Figure 8 5 Mounting b...

Страница 95: ...014 Ciena Corporation January 2014 7 Use the cable support brackets to dress and secure the cables Use local practices to secure the cables Ensure that the weight of the cable is supported and does no...

Страница 96: ...of the mounting bracket with the holes on the left side of the unit see Figure 8 6 as follows 3930 3932 3940 3960 5142 and 5160 install screws in holes 5 and 6 3920 install screws in holes 1 and 2 Fi...

Страница 97: ...ws provided in the kit One screw will be used per bracket Figure 8 2 on page 8 4 shows the Cable Support installed on the mounting bracket and Figure 8 8 shows the Inner and Outer mounting holes avail...

Страница 98: ...8 12 Mounting Options 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 99: ...included in the 39XX 51XX Command Reference This is the recommended way to reset the system The 3930 has a reset button To avoid accidentally triggering the reset button it is recessed behind the face...

Страница 100: ...for three seconds or more continuously When you press the reset button for more than 3 seconds all the LEDs on the faceplate will be lit then they will flash to indicate that the hard reset has been i...

Страница 101: ...was responsive when the reset button was depressed The state dump file is generated before the system reboots There will be minimal delay approximately 5 seconds while the state dump file is created a...

Страница 102: ...9 4 Reset Button 3930 Service Delivery Switch Hardware Installation and Start up Manual 009 3223 001 Standard Revision E Copyright 2012 2014 Ciena Corporation January 2014...

Страница 103: ......

Страница 104: ...right 2012 2014 Ciena Corporation All rights reserved Publication 009 3223 001 Document status Standard Revision E Document release date January 2014 CONTACT CIENA For additional information office lo...

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