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© 2021 Chromalox
®
, Inc.
1-888-996-9258
9
Warranty and Return Information
Warranty Notice
The Warranty below complies with the federal law applicable to products manufactured after December 31,
1976. This warranty gives you specific legal rights and you may also have other rights which vary from state
to state.
Chromalox Warranty
Chromalox Instruments and Controls are warranted against defects in workmanship and materials. No other
express warranty, written or oral, applies with the exception of a written statement from an officer of Chro-
malox
®
, Inc.
Warranty Period
This warranty extends for three years from date of shipment from the factory or authorized distributor.
Limitations
Products must be installed and maintained in accordance with Chromalox instructions. Users are responsi-
ble for the suitability of the products to their application. There is no warranty against damage resulting from
corrosion, misapplication, improper specification or other operating conditions beyond our control. Claims
against the carrier company for damage in transit must be filed by the buyer.
Returns
Items returned to Chromalox Instruments and Controls must be accompanied by a Return Authorization
Number. This number may be obtained from Chromalox Instruments and Controls’ Customer Service De-
partment at the phone number listed below.
The Return Authorization Number must appear on the exterior of the shipping carton and on the shipping
documents.
Defective items will be repaired or replaced at our option and at no charge.
Return the defective part or product, freight prepaid, to the following address:
Chromalox Instruments and Controls
1347 Heil Quaker Blvd.
LaVergne, TN 37086-3536
Phone: (615) 793-3900
Fax: (615) 793-3563