Troubleshooting
Mirage M Series User Manual
119
020-101942-02 Rev. 1 (10-2018)
Lamp
Learn more about resolving common lamp-related issues.
Lamp does not ignite
1. Check for an interlock failure.
Check the LCD display for an error. If the other lamp has ignited and an image can be seen, use
the remote keypad and check the Status menu for any errors and for the Lamp door interlock
status. If not lamp has ignited, use the Virtual OSD on the web interface to check these items.
The interlock failure could be an open lamp door or a failed lamp fan.
2. Using the remote keypad or Virtual OSD as above, check the lamp mode in the Lamp menu.
This may be set to a single lamp or dual lamp mode. Check in the Status
menu what the
reported mode is.
3. For suspected communication failures, power-down the projector and try again.
4. If the lamp does not ignite after the second attempt and after powering down and up again
(complete AC power down, then replace the lamp.
Lamp suddenly turns off
1. Check lamp power through the remote keypad checking the
Lamp
menu or from the web user
interface
Advanced: Lamp
menu. Try increasing lamp power.
2. Check for an alarm condition on the LCD keypad display.
3. Replace the lamp.
Flicker, shadows or dimness
1. Check lamp power through the remote keypad checking the
Lamp
menu or from the web user
interface
Advanced: Lamp
menu. Try increasing lamp power.
2. Replace the lamp.
LCD
Learn more about resolving common LCD-related issues.
Blank screen, no menu display
Press any arrow key on the built-in keypad. The backlight on the LCD and the backlight for the
built-in keypad should turn on. If the LCD is still blank, restart the projector.
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