Chic Technology Office Mouse RMO238UP, Краткое руководство пользователя

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5
Office Mouse
Trouble Shooting
Question 1: No mouse movement.
Solution:
1) Make sure the software that you are using supports a mouse.
2) Check that mouse is plugged into serial port at the back of computer.
3) Ensure that mouse driver is installed into system.
Question 2: The cursor on the screen remains at one spot or moves erratically.
Solution:
1) Check the mouse cable for any breaks or sharp twists. Examine the cable
closely where it connects to the mouse.
Question 3: The cursor movement stops at a corner and no longer responds to
the mouse movement.
Solution:
1) Run the mouse driver to check which mode the mouse is operating in.
2) If the mouse is wireless, please check the battery power or re-link the
mouse.
Question 4: Mouse movement does not produce corresponding cursor movement
or there is a brief pause during movement.
Solution:
1) Check the connecter or the cables of the mouse and the receiver if there is
any break or tangled.
2) If the mouse is wireless, please check the distance between the mouse and
the receiver.
Question 5: Displayed error number-115 on screen when install mouse driver
software.
Solution:
1) The error usually occurs because a virus-checking program is being used on
the System to prevent files from being renamed. Please shutdown any virus
checking software running on the system and then run the setup again.
Question 6: Detection problems of the mouse
Solution: If your mouse is connected to the mouse port and is not detected by
the system, attempt the following step(s):
1) Please check the mouse port setting from the computer.
2) If you have a mouse with a mouse port adapter, please connect the mouse to
the computer through the mouse port adapter. Restart the computer and
check if the mouse is detected properly.
3) If the mouse port adapter is not included in your package, your mouse was
designed to work on only one type of ports (PS/2 or USB). Please check the
mouse port setting from the computer.
4) If the problem persists, please check for a possible computer BIOS ROM