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DJO, LLC (“Company”) warrants that the Theratherm Moist Heating Pad (“Product”) is free of defects in material and workmanship. This warranty shall remain in effect
for one year (12 months) from the date of original consumer purchase. If this Product fails to function during the one year warranty period due to a defect in material or
workmanship, Company or the selling dealer will repair or replace this Product without charge within a period of thirty (30) days from the date on which the Product is
returned to the Company or the dealer. All repairs to the Product must be performed by a service center authorized by the Company. Any modifications or repairs performed
by unauthorized centers or groups will void this warranty.
This Warranty Does Not Cover:
· Replacement parts or labor furnished by anyone other than the Company, the selling dealer or a certified Company service technician.
· Defects or damage caused by labor furnished by someone other than Company, the selling dealer or a certified Company service technician.
· Any malfunction or failure in the Product caused by product misuse, including, but not limited to, the failure to provide reasonable and required maintenance or any use
that is inconsistent with the Product User Manual.
COMPANY SHALL NOT BE LIABLE IN ANY EVENT FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
To Obtain Service From Company or the selling dealer under this warranty:
1. A written claim must be made within the warranty period to the Company or the selling dealer. Written claims made to the Company should be sent to:
DJO, LLC
1430 Decision St
Vista, CA 92081 USA
Phone: 1-800-592-7329 USA
Phone: 1-423-870-2281 or 1-317-406-2250
Fax:
1-317-406-2014
and
2. The Product must be returned to the Company or the selling dealer by the owner along with a copy of purchase receipt.
This warranty gives you specific legal rights and you may also have other rights which vary from location to location. The Company does not authorize any person or
representative to create for it any other obligation or liability in connection with the sale of the Product. Any representative or agreement not contained in the warranty shall
be void and of no effect.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Warranty
·
Machine wash in mild soap.
·
Hand wash in lukewarm or cold water with a mild detergent.
·
Dry clean.
NOTE:
The cotton cover sheet is a replaceable accessory. Replace it
when they fail to moisten properly or damage or too dirty.
! Do not bleach.
! Rinse well short spin.
Cleaning of Cotton Cover
·
Please use a soft cloth slightly moistened with water, then lightly wipe the surface.
! Do not use any type of solvent, such as thinner or benzine.
Cleaning of Controller
Cotton Cover
Heating Pad
