15 700 02 0319
Warranty and Service
35
9
Warranty and Service
ATTENTION!
Modifications to the device, handpiece and the pulse transmitters are not
permitted.
Any unauthorised opening, repair or modification of the device by unauthorised
personnel will relieve the manufacturer of its liability and responsibility for safe
system operation. This will automatically void the warranty even before the end
of the warranty period.
9.1
Warranty for the control device
During the two-year warranty period from the date of delivery of the product or
20 million pulses, whichever is sooner, defects will be remedied at no charge to the
customer upon the customer furnishing adequate proof that the defect is due to
defects in material or workmanship. The warranty does not extend to wear parts.
In order to make a claim under the warranty, the device must always have been
correctly attached to the transport base plate for the purposes of transportation.
Transport costs and the risk of loss during the shipping of returned products shall
be borne by the customer.
The pulse transmitter, overhaul kit and handpiece are not covered by the warranty
as they are wear parts.
9.2
Service
Should you have any further questions or require additional information, please feel
free to contact your dealer or:
DJO France SAS
T: + 33 (0)5 59 52 86 90
Centre Européen de Fret
F: + 33 (0)5 59 52 86 91
3 rue de Bethar
64990 Mouguerre
France