20
Mōveo™ XP
4- TROUBLESHOOTING
4.10 PROBLEM SOLVING
Problem
Possible Cause
Possible Solution
Table will not move up or down
- no voltage
- hand controller damaged
- plug not making contact
- actuator malfunction
- connection from the actuator to the
controller
- actuator cable damaged
- control box damaged
- unit over heated
- verify Mains Power
- replace hand controller
- verify the Mains Power cord
is well seated
- replace actuator
- verify the connection for
the actuator to the
controller is well seated
- replace actuator cable
- replace the control box
- unplug the actuator from
the controller, cool down
and continue
Table responds slowly or insuffi
ciently
- inadequate mains power
- damaged cable to the Mains Power
- check Mains Power
- check cable for continuity
Table tilts below safety limit
- shorted diode
- replace tilt diode
Tilted table will go below safety
limit
- shorted diode
- replace elevation diode
Table is below safety limit and will not
function
- elevation diode open
- replace elevation diode
Safety limit reached and tilt will not
lower
- tilt diode open
- replace tilt diode
Table will not elevate
- no Mains Power
- limit fl ag out of alignment
- damaged limit switch
- elevation actuator damaged
- controller damaged
- hand control damaged
- wire to the terminal damaged
- wire to the terminal block
disconnected
- verify Mains Power
- realign limit fl ag
- replace limit switch
- replace actuator
- replace controller
- replace hand control
- replace wire
- reconnect wire
Table will not tilt
- table height
- limit fl ag out of alignment
- damaged limit switch
- wire to the terminal damaged
- wire to the terminal block
disconnected
- tilt actuator damaged
- raise height and tilt
- realign limit fl ag
- replace limit switch
- replace wire
- reconnect wire
- replace tilt actuator
Table stops while being lowered
- table is tilted and elevation limit
reached.
- limit actuator out of alignment
- damaged limit switch
- damaged diode
- wire to the terminal damaged
- wire to the terminal block
disconnected
- lower tilt
- realign the limit actuator
- replace the limit switch
- replace the diode
- replace wire
- reconnect wire