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Chase 

Paymentech 

System

Refer to this section for 
information on the 
payment brands this 
system supports and 
what information you’ll 
need to provide.

Primary  
Telephone Number:

1.888.706.1526

Secondary 
Telephone Number: 

1.214.849.3002

PAYMENT BRANDS 

NEEDED INFORMATION

Please have the following information available:

 

„

Chase Paymentech’s Transaction Division (TD) Number: 

 

   

 

 

 

 

 

 

 

„

 Customer’s credit card number and expiration date (in MMYY 

format)

 

„

 Exact total amount of transaction (including tax, shipping and 

handling)

 

„

 Customer’s billing address, consisting of street number or P.O. 

Box number, and ZIP or postal code (if requesting Address 

Verification)

Other  

Systems

Some payment brands 
handle their own 
transactions and require 
that you call their 
systems to request a 
voice authorization.

Telephone Number: 

1.800.528.2121

PAYMENT BRAND

NEEDED INFORMATION

Please have your Service Establishment (SE) number ready when 

calling American Express at 1.800.528.2121.
American Express SE Number:  

 

 

 

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