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16

 

 

 

Troubleshooting

 

 

Problem 

Possible Reason 

Solution 

 
 
 

 

Sensor is offline. 

 

Hub is offline. 

Please  reconnect  your  hub  to  the  Internet 
and  press  the  set  button  of  Door  Sensor 
once. 

 

Hub is powered off. 

Please power on the hub again and press 
the set button of Door Sensor once. 

Sensor battery is dead. 

Please replace the battery. 

Product is defective. 

Please contact customer service. 

No alert or light. 

Product is defective. 

Please contact customer service. 

LED blinking, no alert. 

Notification has been turned off in CHiQ 
App. 

Please turn notification on in the setting 
page of CHiQ App

. 

Other problems. 

Product defective. 

Please contact customer service. 

Содержание CHiQ

Страница 1: ...Changhong CHiQ User Guide CH7704 UC Door Sensor...

Страница 2: ...on 1 Features 2 Product Requirements 2 Set Up Door Sensor 3 Installation 7 Using CHiQ App withDoor Sensor 8 CHiQ Control 10 Maintaining the Door Sensor 13 Speci cations 15 Troubleshooting 16 Customer...

Страница 3: ...ff which you want to monitor on and off or trigger certain action LED lights can show you the current status See the explanation below SET BUTTON SENSOR Red Once Alert Blinking Green Connecting to clo...

Страница 4: ...open for a set up time Battery Status Update battery level and send low battery alert CHiQ Control Trigger an action of certain CHiQ devices without internet Automation Set up rules for If this then t...

Страница 5: ...3 Set Up Door Sensor Follow the steps below to set up your door sensor via CHiQ App Step 1 Set up CHiQApp Get the CHiQ App from the Apple App Store or Google Play...

Страница 6: ...4 Step 2 Log in or sign up with CHiQ account Open the App Use your CHiQ account to log in If you don t have a CHiQ account tap Sign up for an account and follow the steps to sign up an account...

Страница 7: ...e QR Code on the device You can customize the name set the room add to remove from favourite a Name Name Door Sensor b Room Choose a room for Door Sensor c Favourite Click icon to add remove from Favo...

Страница 8: ...6 Step 4 Connect to the cloud Press the SET button once and your device will connect to the cloud automatically Note Make sure you hub is connectedto internet SET BUTTON Internet Cloud...

Страница 9: ...double side tape to stick the sensor and magnet to wherever you want to monitor Note Please add door sensor to CHiQ App before you install it While installing try to stick the sensor to the xed part...

Страница 10: ...d remove from Favourite d History Check the history log for the door e Alert Enable or disable alert for Door Sensor f Open Alert Set a time which you will able to receive an alert once your door has...

Страница 11: ...automatically Tap Smart to switch to Smart screen and tap Automation Tap to create an automation To set an Automation you will need to set a trigger time local weather condition or choose a device wi...

Страница 12: ...ccordingly is called responder Receiver You will need to set it up physically Pairing Find a door sensor as controller Master Hold the set button for 5 10 seconds the light will ash green quickly Find...

Страница 13: ...ton for 10 15 seconds the device will enter unpairing mode The above two devices will unpair by themselves and the light stops ashing When the door is detected to be opened the responder will no longe...

Страница 14: ...12 CHiQ Control Diagram CLOSED OPENED CLOSED OPENED TURN OFF TURN ON TURN OFF TURN OFF PAIRED UNPAIRED...

Страница 15: ...Tap the Door Sensor in App to go to its controls Tap the icon at the top right corner to go to details Tap Firmware Press SET button once The light will be slowly blinking green duringthe update and s...

Страница 16: ...ings and bring it back to default After the factory reset your device will be still in your CHiQ account Hold the set button for 20 25 seconds until the LED blinks red and green alternately Factory re...

Страница 17: ...15 Speci cations Voltage 3V DC 2 AAAbattery Trigger Distance 18 25mm Environment Operating temperature 0 C 40 C 32 F 104 F Operating humidity 10 90 non condensing...

Страница 18: ...gain and press the set button of Door Sensor once Sensor battery is dead Please replace the battery Product is defective Please contact customer service No alert or light Product is defective Please c...

Страница 19: ...commercial applications This warranty does not apply to door sensors that have been improperly installed modi ed put to a use other than designed or subjected to acts of God such as oods lightning ea...

Страница 20: ...terference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circ...

Страница 21: ...r operating in conjunction with any other antenna or transmitter To comply with FCC RF exposure compliance requirements this grant is applicable to only Mobile Con gurations The antennas used for this...

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