7 Troubleshooting and after-sales services
7.4 Method to obtain after-sales services
98
you‘ve collected, and we will coordinate with you to solve the problem as soon as possible. Online
website:
for the nearest technical support station.
Contact information:
Service Consultation: 0532-86889847 800-868-7041
Technical support: 0532-86888026 0532-86880165
Postal code: 266555
Address: No. 98, Xiangjiang Road, Qingdao Economic & Technological Development Zone,
Shandong, China
7.4.2 Package and mailing
In case of any failure to the monitoring receiver that is difficult to be eliminated, contact us by phone or
fax. If it is confirmed that the monitoring receiver has to be returned for repairing, pack it with the original
packing materials and case by following the steps below:
1) Prepare a detailed description of the failure of the monitoring receiver and put it into the package
along with it.
2) Pack the monitoring receiver with the original packaging material to minimize possible damage.
3) Place cushions at the four corners of the outer packing carton, and place the instrument in the outer
packing carton.
4) Seal the opening of the packing carton with adhesive tape and reinforce the packing carton with
nylon tape.
5)
Specify text like ―Fragile! Do not touch! Handel with care!‖ and so on.
6) Please check by precision instrument.
7) Keep a copy of all shipping documents.
Содержание 3943B
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