MAINTENANCE
SPARE PARTS: This tree package includes hinge pins, washers, bulbs for any replacement or repair that you need to perform on your tree.
If extra parts are needed, contact the Customer Service Team at 1-888-919-0070 between the hours of 8 am and 5 pm MST, Monday through Friday.
REPAIRING LOOSE HINGES
Step 1. Place the branch into the slot of the bracket.
Step 2. Insert a new hinge pin through the holes of the bracket and secure with a washer.
TROUBLESHOOTING TIPS
FOR PRE-LIT TREES, IF THE TREE DOES NOT ILLUMINATE
1. Please check to make sure that all connectors are properly connected and the power adapter cord is plugged into the wall outlet.
2. Turning the poles gently to make sure pole to pole are connected into place.
3. Check for loose connection between light string plugs and extension cords.
4. Please check for loose, broken or missing light bulbs and replace as needed.
Reference figure only
Troubleshooting / Storage / Maintenance Instructions
STORAGE INSTRUCTIONS
1. Unplug the adapter from the wall outlet first and then remove all ornaments and decorations.
2. Disassemble the tree from the top to the bottom. Start with the tree top and gently lift straight up to remove
from section below and fold all branches toward the pole.
3. Continue by gently lifting straight up each section(s) from the section below and fold all branches toward the
pole until the bottom section is removed from the tree stand. Cover the cap on the poles to avoid damaging
the internal parts.
4. Carefully place all tree sections into shipping box and tape it shut.
5. When not in use, please store your tree in a cool, dry place away from sunlight. Exposing your tree to
excessive heat or humidity may damage your tree.
LAMP REPLACEMENT
Step 1. Grasp the power adapter or power cord plug, and then unplug from the power outlet.
Do not pull the power cord.
Step 2. Lift up lamp lock tab, then pull the lamp and plastic lamp base straight out of the lamp-holder.
Step 3. Replace with a new lamp provided with products.
