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Frequently
Asked
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Frequently Asked Questions
Firmware update problem
Updating is not possible because the smartphone (Cateye Cycling™) was
disconnected while transferring the firmware.
Caution!:
Complete the following preparations before updating the firmware. Updating the
firmware will not be possible if the following conditions are not met.
•
Charge the Air GPS if the remaining battery power is low.
•
Connect the Air GPS to a smartphone (Cateye Cycling™) with Internet
connectivity.
Tap [Update Firmware] to perform the update again.
If the problem persists, restart the smartphone, and then tap [Update Firmware] to
perform the update again.
Creating a backup of activities and restoring data
Creating a backup
Creating a backup allows you to import your activity data when reinstalling
Cateye Cycling™ or when changing smartphone models.
Make sure that iCloud Drive is turned on in advance in the iPhone [Settings] >
[(Your Name)] > [iCloud].
In Cateye Cycling™, tap
(Other) > [General] > [Backup], and then tap [Backup].
A backup will be created in iCloud Drive.
After the backup finishes, check the backup date to confirm the backup was
successful.
See the following when reinstalling Cateye Cycling™ or when changing smartphone
models.