English
Owner
’s Guide and
Installation Manual
Lifetime Limited Warranty
If purchased from our authorized dealer
, this ceiling fan is warranted to the original purchaser by Casablanca Fan Company against defects in materials and workmanshi
p for
the following:
Motor excluding Electronics
�������������������������������������������������������������������������������������������������������������������������������
������������������������������������������������������������
Lifetime
Component Par
ts, Electronic or Manual Control, Blades, Light Fixture, and Finish
�����������������������������������������������������������������������������������������������������������
One Y
ear
Light bulbs
�������������������������������������������������������������������������������������������������������������������������������
���������������������������������������������������������������������������
No W
arranty
During the warranty period, we repair (or
, at our option, replace at no charge) a defective product
� For details, contact Casablanca at 1-888-227-2178 or visit us on the W
eb
at www
�CasablancaFanCo
�com
�
HOW TO OBT
AIN SERVICE: Contact Casablanca for the name of the nearest Authorized Ser
vice Center or refer to the Authorized Ser
vice Centers list included with this
Owner’
s Manual
� Do not retur
n your fan without approval from Casablanca Fan Company
� Should it become necessar
y to retur
n your fan to an Authorized Ser
vice Center
,
make sure it is packaged properly to avoid in-transit damage, which is not covered by this warranty
�
WHA
T IS NOT COVERED:
Casablanca Fan Company requires the use of genuine Casablanca accessories with this fan
�
Where a failure of this fan is caused by the use of accessories not supplied by Casablanca, this warranty is void
�
This warranty does not apply if the product has been damaged by improper installation, neglect, accident, misuse, exposure to e
xtremes of heat or humidity
, or as a result of
ser
vice or modification by other than a Casablanca Authorized Ser
vice Center
� In addition, this warranty does not cover minor variations in plated metal finishes due to the
imper
fect nature of the plating and finishing process
� Handblown glass may contain blisters, seeds, or thin lines
� These characteristics are not defects, but substantiate that this
is hand blown and handcrafted glass
� All costs of installing, removing, and reinstalling the product are the responsibility of the owner
� Under-warranty motors requiring repair
must be shipped to the factor
y for replacement
� Casablanca will pay for shipping charges incurred in sending the defective product from the customer to Casablanca Fan
Company as well as for retur
n UPS shipment
� No other expressed warranty is given
� The repair or replacement of a product is the consumer’
s exclusive remedy
�
Any implied warranty of merchantability or fitness is limited for consequential or incidental damages
�
IN-HOME SERVICE: Casablanca of
fers In-Home Ser
vice where available as follows:
Within the first 120 days, Casablanca will send a field ser
vice representative to repair or replace the par
t or par
ts deemed to be defective from the factor
y� Most Ser
vice Center
contracts cover up to a 30-mile radius from their place of business
� Casablanca will not cover repairs caused by improper installation
� After the 120-day period, the consumer
will be charged for the ser
vice call and labor
� Casablanca will pay for all defective par
ts through the duration of the par
ts warranty
� NOTE: Ser
vice Centers are required to
submit a Proof of Purchase with each warranty claim
� The consumer must provide a copy of the Proof of Purchase at the time of ser
vice
� If no in-home ser
vice is available, the
consumer has the option of sending an in-warranty fan to Casablanca Fan Company in Memphis, TN, for repair
� The fan must be packaged properly
, shipped freight prepaid,
and include a copy of the Proof of Purchase
� The fan will be repaired and retur
ned at no charge to the consumer
, freight prepaid
�
Ar
et
o
Ar
et
o
Ar
et
o
1.888.227.2178
IMPORT
ANT!
______________________________ Model Number
_____________________________
_
Date Purchased
_____________________________
_
Where Purchased
Read and Save These Instructions
The infor
mation below will make
communication MUCH easier should you ever need to contact
customer ser
vice
�
If par
ts are missing,
DO NOT RETURN THIS ITEM
TO THE STORE!
For assistance call 1-888-227-2178
www
.CasablancaF
anCo.com
Models
54120
54121
54122
©2013–2015 Casablanca Fan Co
�
