SERVICE AND CARE
CARE AND CLEANING
The cabinet housing and front panel of the DMS-800PV may be cleaned with a soft cloth and Windex or a window cleaner.
The frequency of cleaning will be governed by how many hours the DMS-800PV is operated and by operating environment
cleanliness.
CAUTION: DO NOT LET ANY LIQUIDS SPILL INTO THE VENTS ON TOP OF THE UNIT.
AC POWER FUSE REPLACEMENT
The fuse is located inside the chassis and is not user serviceable. If the unit does not power up, contact an authorized
service representative. Never replace the fuse with any other value than a two (2) amp slow blow fuse 250V. The AC Power
Cord must be unplugged from the AC Power jack on the back of the unit prior to replacing the fuse. Set the unit Power
On/Off switch to the Off position and plug the AC Power cord back into the AC Power jack. Then set the Power On/Off
switch to the on position and verify proper operation. Contact Cary Audio for advice if the fuse repeatedly blows.
FACTORY SERVICE
Careful consideration has been given to the design of your DMS-800PV to keep maintenance problems to a minimum. Any
problems or requests for service should be referred to our Customer Service Department at 919-355-0010. DO NOT return
the DMS-800PV to the factory without a Return Merchandise Authorization (RMA) number from our online Customer
Service Center (
Cary Audio will assume no responsibility if the shipping company refuses to pay for damage due to your improper packing
or lack of insurance should the unit be lost or damaged in shipment. Please retain and always use the original shipping
carton for shipping the player. Also, Cary Audio reserves the right to return products sent in for service in a new box set at
the customer’s expense if the original packing material was damaged in the initial shipment, or if it is deemed
unsatisfactory to use in return shipping.
NON-WARRANTY REPAIRS
Cary Audio will provide repair service for its products charging on a time and expense basis. Currently, the standard non-
warranty service bench fee is $140 for the first hour and $110 per hour thereafter. Parts used for repairs as well as return
shipping are additional. This may change and is not a quote for service. Please call us at 919-355-0010 for more information
about out-of-warranty service and repair fees.
CAUTION: NEVER REMOVE OR INSERT THE BACK -PANEL AC PLUG WHEN THE UNIT I SON OR THE AC CORD IS
PLUGGED INTO THE WALL.
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