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Troubleshooting

TruVu™ MPC Controller (

part no. TV-MPCXP1628-NR)

Installation and Start-up Guide

To get a Device Log

If Carrier Control Systems Support instructs you to get the controller's Device Log containing diagnostic
information for troubleshooting:

Select the TV-MPCXP1628-NR in the i-Vu® navigation tree.

On the

Properties

page, click

Device Log

NOTE

You can click

Device Log Archive

to download a file containing multiple Device Logs to your computer. This

also contains any network packet captures that have been run from the Network Diagnostics - Packet Captures
driver page.

To get the TV-MPCXP1628-NR's serial number

If you need the controller’s serial number when troubleshooting, the number is on:

•

A Module Status report (Modstat) under

Core

(or

Main

)

board hardware

•

A QR code, serial number, and MAC address printed on a sticker on the cover

•

A laser-etched number and QR code on the inside circuit board.

See

To get a Module Status report

(page 73).

Содержание TruVu TV-MPCXP1628-NR

Страница 1: ...n nt tr ro ol ll le er r p pa ar rt t n no o T TV V M MP PC CX XP P1 16 62 28 8 N NR R I In ns st ta al ll la at ti io on n a an nd d S St ta ar rt t u up p G Gu ui id de e CARRIER CORPORATION 2021 Ca...

Страница 2: ......

Страница 3: ...stems com or your local Carrier office Important changes are listed in Document revision history at the end of this document CARRIER CORPORATION 2021 All rights reserved throughout the world i Vu is a...

Страница 4: ......

Страница 5: ...To wire to a BACnet ARCNET network 28 To wire to a BACnet MS TP network 28 To wire a third party device 29 Wiring devices to the TV MPCXP1628 NR s Rnet port 30 Wiring devices to the TV MPCXP1628 NR s...

Страница 6: ...ng 70 LEDs 70 To configure custom Prog 1 2 LEDs 73 To get a Module Status report 73 Troubleshooting inputs and outputs 74 To monitor power input type 76 To get a Device Log 77 To get the TV MPCXP1628...

Страница 7: ...orks Supports Foreign Device Registration FDR Supports DHCP IP addressing Has built in network diagnostic capture functionality for troubleshooting Has network statistics that can be viewed numericall...

Страница 8: ...t 10 or 100 Mbps On the non routing controller Only one port can be configured for a BACnet communication type The Gig E port can run Modbus simultaneously with either BACnet IP or BACnet Ethernet The...

Страница 9: ...the TV MPCXP1628 NR is powered from an AC source and less than or equal to 262 5 mA when powered by a DC source NOTE If the total power required by the sensors on the Rnet exceeds the power supplied...

Страница 10: ...ock keeps track of time in the event of a power failure for at least 3 days Protection The TV MPCXP1628 NR has two fast acting 5mm x 20mm glass fuses A 2 5A fuse for the TV MPCXP1628 NR s power A 4A f...

Страница 11: ...1 22 kg BACnet support Conforms to the BACnet Building Controller B BC Standard Device Profile as defined in ANSI ASHRAE Standard 135 2012 BACnet Annex L Protocol Revision 14 Compliance United States...

Страница 12: ...draw of the sensors does not exceed the controller s Rnet power See the sensor s Installation and Start up Guide to determine the power required Touchscreen devices You can wire an Equipment Touch or...

Страница 13: ...nstalling in a high temperature and high humidity environment DIN rail mount 1 Push down and pull out the DIN rail tabs shown below to clear the DIN rail trough on the back of the controller 2 Place t...

Страница 14: ...w Mount Leave about 2 in 5 cm on each side of the controller for wiring Insert 6 screws through the mounting tabs Use no more than 12 in lbs torque to secure plastic tab to mounting surface Use flat w...

Страница 15: ...stranded shielded copper wire to wire the TruVu MPC I O expander to the controller Do not exceed 1000 feet 305m total wire length for the I O bus WARNING Do not apply line voltage mains voltage to th...

Страница 16: ...from the TV MPCXP1628 NR s bus edge connector and the expander s edge connector Squeeze the plastic tabs to pull the cap off WARNING This connector provides power and communication To prevent risk of...

Страница 17: ...r DC only Directly connected to the I O bus edge connector that provides power and communication The connection wiring configuration that you use depends on The number of TruVu MPC I O expanders you n...

Страница 18: ...its are present Carrier controllers can share a power supply as long as you Maintain the same polarity Use the power supply only for Carrier controllers Using AC power The controller draws 100 VA and...

Страница 19: ...ller part no TV MPCXP1628 NR CARRIER CORPORATION 2021 Installation and Start up Guide All rights reserved 13 The following configuration shows a combination of connections using the I O bus edge conne...

Страница 20: ...he TruVu MPC I O expander draws 12 W In the following image the 100 W power supply can provide power to one TV MPCXP1628 NR and four expanders The TruVu MPC I O expanders are connected to the controll...

Страница 21: ...minal connector from the controller s power terminals labeled 24 Vac Vdc 4 Connect the power supply s wires to the red screw terminal connector 5 Connect an 18 AWG or larger wire from the power supply...

Страница 22: ...location See IP Service Port To set the IP address page 19 Port S1 On the controller s rotary switches To set the Port S1 address and baud rate page 21 To access the controller setup through the Serv...

Страница 23: ...ow are used to determine the following items in your system so you should plan carefully before setting the switches If you use a Default IP address the final octet is the number created by the three...

Страница 24: ...d rate manually on the router for the network MS TP MSTP Autobaud can be configured in either of the following locations Service Port controller setup pages BACnet tab Port S1 or The i Vu interface on...

Страница 25: ...located on the other side of an IP router Have any third party IP devices Default IP Address that your system creates The answer to all of the above questions is no NOTE Carefully plan your addressing...

Страница 26: ...125 2 On the controller setup Ports tab under IP Port select Default IP Address 3 Click Save CAUTIONS The Default IP address range is 1 to 253 Setting the rotary switches to 0 will set the Default IP...

Страница 27: ...number The TV MPCXP1628 NR controller must have a unique Device Instance and Name These BACnet addresses are automatically generated and usually do not require modification However sometimes you need...

Страница 28: ...rk Number 161xx learned from the router defaults to 16101 if no TV MPCXP1628 NR is operating NOTES Do not configure the rotary switches on the TV MPCXP1628 NR to a number greater than 127 unless Port...

Страница 29: ...e the BBMD Configuration Tool from the Tech Tools USB drive or from either of the Carrier Control Systems Support Sites http www hvacpartners com https accounts ivusystems com This is a stand alone ex...

Страница 30: ...a BBMD is added If needed disable the checkbox next to Show Broadcast to limit the amount of scrolling text that is displayed 10 Click the Broadcast Distribution Table Browse button and select the bd...

Страница 31: ...All rights reserved 25 14 Using the next IP address in the bdt file repeat steps 7 through 14 until every file has been updated NOTE To clear the BBMD entries from a router follow the steps above usin...

Страница 32: ...rt See Wiring devices to the TV MPCXP1628 NR s Rnet port page 30 I O Bus Port See To attach TruVu MPC I O expanders page 9 1 Only one port can be configured for a BACnet communication type The Gig E p...

Страница 33: ...Network Wiring Guide WARNING Do not apply line voltage mains voltage to the controller s ports and terminals To connect the TV MPCXP1628 NR to the Ethernet Connect an Ethernet cable to the Gig E Ethe...

Страница 34: ...ou have discovered and uploaded the controller in the i Vu application To wire to a BACnet MS TP network An MS TP network can be wired to either Port S1 1 Turn on the TV MPCXP1628 NR s power 2 Check t...

Страница 35: ...ice BACnet You can wire a third party BACnet device to the TV MPCXP1628 NR s Gig E port or Port S1 See the BACnet Integration Guide for the TV MPCXP1628 NR Modbus You can wire a third party Modbus TCP...

Страница 36: ...V MPCXP1628 NR s Rnet port in a daisy chain configuration ZS sensors Wireless Adapter that communicates with wireless sensors Equipment Touch TruVu ET Display See the device s Installation and Start u...

Страница 37: ...ence thereby reducing the potential for ground loops A remote Act Net power source installed near the Act Net devices should be floating no local connection to earth ground The TV MPCXP1628 NR provide...

Страница 38: ...p Guide All rights reserved 32 The TV MPCXP1628 NR supports Act Net communication to the Act Net devices on a bus with a maximum length of 300 feet 91 44 meters The bus should be wired with copper con...

Страница 39: ...ured as a current input Each 24 Vdc connector is capable of supplying 24 Vdc to multiple 4 20 mA transducers RTD 1 Platinum 1kOhm at 32 F 0 C 0 00375 TCR Nickel iron 1kOhm at 70 F 21 C Platinum TS 800...

Страница 40: ...devices 0 20 mA devices WARNING Do not apply voltage to any output whose DIP switch is set to Analog If output controls a Resistance to ground must be 0 10 Vdc device 500 Ohms minimum 0 20 mA device...

Страница 41: ...nds use of an external current transducer between an RTD and the TV MPCXP1628 NR to improve accuracy and resolution RTD inputs require either sensor calibration or an estimated offset correction for w...

Страница 42: ...e ground is below the input terminal Allow 75 in 19 mm extra wire length for the top screw terminal than for the bottom CAUTIONS Do not allow more than 125 inch 3 cm bare communication wire to protrud...

Страница 43: ...round loop error Dry contact Any input External 24 Vdc half wave power supply 2 wire 3 wire 24 Vdc connector Out V Gnd Any input Any input Any input Any input Any input Any input Out V Any input 10 kO...

Страница 44: ...P1628 NR and to the controlled device Connect the ground wire to the UO s terminal WARNING Do not apply voltage to any output whose DIP switch is set to Analog Any UO 24 Vac Vdc Gnd 0 10V 0 10V 0 20 m...

Страница 45: ...of device wired to the output For DIP switch on the Set to Analog 0 20 mA Top Up Bottom Up Analog 0 10 Vdc Top Up Bottom Down Binary Top Down Bottom N A CAUTION Outputs are set to Binary in the facto...

Страница 46: ...d and the number of the expander s corresponding input or output in the Num field EXAMPLE If UO 01 on the expander which has a rotary switch address of 5 is used for the point Fan S S enter 5 1 in the...

Страница 47: ...ect a Non Linear Custom Table 2 N A Pulse to Analog BPTA 3 Pulse Counter Counter Input N A N A Binary BBI Dry Contact Dry Contact N A N A CAUTION Do not assign two input microblocks to the same physic...

Страница 48: ...y translate its incoming value into a physical output signal Volt or mA sent from the TV MPCXP1628 NR to an actuator For example set Min to 0 and Max to 100 for an Analog Output microblock that receiv...

Страница 49: ...50 ft cable use half the offset shown below RTD sensor Offset for 100 ft 30 48 m cable 22 AWG 18 AWG Platinum 1kOhm at 32 F 0 C 0 00375 TCR 1 5 0 59 Nickel iron 1kOhm at 70 F 21 C 1 1 0 43 Platinum T...

Страница 50: ...output Place the Hand Auto Off switch in the Hand position then turn the potentiometer counterclockwise to reduce the output or clockwise to increase the output The control program can monitor the sta...

Страница 51: ...h files 3 Once routers are found select one or more routers in the list on the Manage tab and click Upload All Content to upload to the i Vu application Use Ctrl click Shift click or both to select mu...

Страница 52: ...k is invalid Time Synch Sensitivity seconds When the controller receives a time sync request if the difference between the controller s time and the time sync s time is greater than this field s value...

Страница 53: ...e COV broadcasts 5 updates in 3 seconds the driver automatically throttles the broadcasts to 1 per second Also if the object s value updates excessively for 30 seconds an alarm is sent to the i Vu app...

Страница 54: ...MPCXP1628 NR communicates APDU Timeout How many milliseconds the device will wait before resending a message if no response is received APDU Segment Timeout How many milliseconds the device will wait...

Страница 55: ...acknowledgment for an Alarm or Return to normal message stored in the i Vu database In the i Vu interface on the Alarm Enable Disable tab change the acknowledgment settings for an alarm source or an...

Страница 56: ...i Vu Help Enable Clear these checkboxes to disable Alarm or Return to normal messages of this type from the TV MPCXP1628 NR Notification Class In a typical i Vu system the Notification Class is 1 how...

Страница 57: ...tistics This page shows the network statistics for each of the TV MPCXP1628 NR s ports that are in use This same information is provided in a Module Status report page 73 Click the Error Rate Trend or...

Страница 58: ...ed errors FIFO errors heartbeat errors and window errors Dropped Packets Packets dropped by the TV MPCXP1628 NR s Ethernet interface Trends Error Rate Trend Shows the total number of errors within the...

Страница 59: ...h errors or APDU timeouts in the case of transmit frames Dropped Tokens Dropped tokens that have been retransmitted No responses Messages that did not receive a response from the destination device Ac...

Страница 60: ...le is generated NOTE If a Start Stop capture is running on any other port the Get capture file button will be disabled until all Start Stop captures have completed Start capture When you check At mm d...

Страница 61: ...et Capture page click Get capture file to download the tgz file The message appears Retrieving the file this may take a little while Click OK NOTE If the size of the tgz is large there could be a cons...

Страница 62: ...ed Status briefly shown before Error Comm Fail appears Download Required The version of firmware in the TruVu MPC I O expander is different than expander firmware in the TV MPCXP1628 NR Downloading Th...

Страница 63: ...tuses Description Normal Operation Successful communication No Communication with the device TV MPCXP1628 NR has lost communication with the Act Net device Duplicate Address on the network More than o...

Страница 64: ...n address is found on the bus an unused address in automatically assigned You can select a different address in the New Device Address field if needed To resolve duplicate addresses on Act Net bus Whe...

Страница 65: ...ge with a binary input in your control program to detect when an expander goes offline If the controller has not received a write request from the selected network within the specified amount of time...

Страница 66: ...lick Reset to delete all samples currently stored in the controller Stop When Full Check this field to stop trend sampling when the maximum number of samples is reached Enable trend log at specific ti...

Страница 67: ...o View the controller s Module Status report View change controller and network settings Changes take effect immediately Troubleshoot Use BACnet IP Service Port to access the i Vu application or a tou...

Страница 68: ...des the controller s Module Status report that gives information about the controller and network communication status See Appendix Module Status field descriptions page 81 Device tab BACnet Object De...

Страница 69: ...les Restore Displays time of the last restore Click button to restore the most recent backup of the controller s control programs properties and schedules Ports tab IP Port IP Addressing Select the ty...

Страница 70: ...uration rotary switch must be set to 1 for MSTP or 2 for ARCNET Enable or disable MSTP Autobaud on Port S1 This device will receive its baud rate from the master device with the fixed baud rate Set MS...

Страница 71: ...Guide All rights reserved 65 You can connect to the Service Port to access your network through the i Vu Pro application Carrier touchscreen device 1 Connect an Ethernet cable from a computer to the...

Страница 72: ...ptions tree select Connections 6 On the Properties page Configure tab Select BACnet IP Service Port Connection from the drop down list and click Add 7 If needed enter the Service Port Network Number a...

Страница 73: ...ble CAUTIONS Maintain polarity when controllers share power Failure to maintain polarity while using the USB Link on a computer that is grounded via its AC adapter may damage the USB Link and the cont...

Страница 74: ...ver from http www silabs com products mcu Pages USBtoUARTBridgeVCPDrivers aspx Install the driver before you connect the USB Link to your computer 2 Connect one end of a piece of 3 wire cable to the 3...

Страница 75: ...USB cable into the computer s USB port then select Start Control Panel System Device Manager Ports Com LPT The COM port number is beside Silicon Labs CP210x USB to UART Bridge 6 Set the Baud rate to 1...

Страница 76: ...part no TV MPCXP1628 NR CARRIER CORPORATION 2021 Installation and Start up Guide All rights reserved 70 If you have problems mounting wiring or addressing the TV MPCXP1628 NR contact Carrier Control...

Страница 77: ...to select valid protocol Cycle power Blue 1 blink Invalid address selected for protocol Invalid address selection for ARCNET MSTP Change rotary switch to valid address Blue 2 blink Controller has same...

Страница 78: ...error detected No action required Green 1 blink No errors Operational No action required Green 2 blink Download of driver is in progress Download in progress No action required Green 3 blink BACnet D...

Страница 79: ...Value The pulse pattern repeats after a 2 second delay LED will blink the number of times given in the BAO with ON pulse 0 5 seconds and OFF pulse 0 5 seconds LED 2 BAO 0 62 Special 0 Normal 15 On The...

Страница 80: ...connected expander To check for errors 1 In the i Vu navigation tree select the equipment controlled by the TruVu MPC Controllers TV MPCXP1628 NR 2 On the Properties page select the I O Points tab 3 C...

Страница 81: ...or I O number The expander is present and functional at the address shown in the i Vu interface and that I O number is valid Over Range Input exceeds the Min Max limits The input is within the Min Max...

Страница 82: ...ck loop and output cycling The Input power state does not take all factors into account which could result in an incomplete evaluation of conditions You must only use these values for troubleshooting...

Страница 83: ...NOTE You can click Device Log Archive to download a file containing multiple Device Logs to your computer This also contains any network packet captures that have been run from the Network Diagnostic...

Страница 84: ...connector fuse the TV MPCXP1628 NR will be off but not the downstream expanders If you suspect a fuse is blown remove the fuse as described below and use a multimeter to check it If the fuse is blown...

Страница 85: ...7 Snap the new fuse into the fuse holder 8 Replace the TV MPCXP1628 NR s cover 9 Replace the power connector and the output connectors 10 Turn on the TV MPCXP1628 NR s power switch 11 Verify the LEDs...

Страница 86: ...terference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television...

Страница 87: ...er version The name version and date of the driver as well as all the bundles and versions Reset Counters The number of times each of the following events have occurred since the last time the control...

Страница 88: ...ed in the device and the number of those objects that are network visible Database Partition Non Volatile partition 16 MB maximum contains data that needs to be preserved through a power cycle and arc...

Страница 89: ...ed point name Power 1 Power 1 24 Vdc 2 24 Vdc 2 Point Universal In Input Sensor Equipment Point Cable Type code Name Name 01 01 All UI 01 02 02 All UI 02 03 03 All UI 03 04 04 All UI 04 05 05 All UI 0...

Страница 90: ...UI 21 22 22 All UI 22 23 23 All UI 23 24 24 All UI 24 25 25 All UI 25 26 26 All UI 26 27 27 All UI 27 28 28 All UI 28 TV MPCXP1628 NR output wire list Point Cable Universal Out Output Type Switch Pos...

Страница 91: ...wn NA 2 1 0 20mA Up Up UO 8 2 1 0 10V Up Down 2 1 Relay Down NA 8 7 0 20mA Up Up UO 9 8 7 0 10V Up Down 8 7 Relay Down NA 6 5 0 20mA Up Up UO 10 6 5 0 10V Up Down 6 5 Relay Down NA 4 3 0 20mA Up Up UO...

Страница 92: ...Topic Change description Code 2 18 21 Configuring BACnet Device Instance and network number Changed BACnet Device Instance Number formula to IP network number x 100 rotary switch address C TS OC E 4...

Страница 93: ......

Страница 94: ...CARRIER CORPORATION 2021 Catalog No 11 808 793 01 2 18 2021...

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