Troubleshooting
i-Vu® Open Router
CARRIER CORPORATION ©2020
Installation and Start-up Guide
All rights reserved
27
To restore factory defaults
CAUTION
This erases all archived information and user-configuration settings. You will have to reconfigure
all custom settings. We highly recommend that you restore the factory defaults only under the guidance of Carrier
Control Systems Support.
To erase volatile memory data and restore factory default configuration settings:
1
Turn off the i-Vu® Open Router's power switch.
2
Make sure the address switches are not set to 0, 0.
3
Hold down the controller’s
Factory Defaults
button while you turn its power on.
4
Continue to hold down the
Factory Defaults
button until the controller displays
8
and then the chase pattern,
then release the button.
5
Turn on the i-Vu® Open Router's power switch.
To replace the i-Vu® Open Router's battery
The i-Vu® Open Router's 10-year Lithium CR123A battery retains the following data for a maximum of 720 hours
during power outages: time, control programs, editable properties, schedules, and trends.
To conserve battery life, you can set the driver to turn off battery backup after a specified number of days and
depend on the archive function to restore data when the power returns.
A low battery is indicated by the
Battery low
LED or a low battery alarm in the i-Vu® application. You can purchase
replacement batteries from any retailer that sells a CR-123A battery.
1
Verify that the i-Vu® Open Router's power is on.
2
Using a small flathead screwdriver, pry up each side of the black battery clip until it is free and you can
remove it.
3
Remove the battery from the controller, making note of the battery's polarity.
4
Insert the new battery into the controller, matching the polarity of the battery you removed.
5
Push the black clip back onto the battery until you hear both sides click in place.
6
Download the i-Vu® Open Router.
To take the i-Vu® Open Router out of service
If needed for troubleshooting or start-up, you can prevent the i-Vu® application from communicating with the i-
Vu® Open Router by shutting down communication from the i-Vu® Open Router to the i-Vu® application. When
Out of Service
, i-Vu® no longer communicates properties, colors, trends, etc.
1
On the i-Vu® navigation
tree, select the i-Vu® Open Router.
2
On the
Properties
page, check
Out of Service
.
3
Click
Accept
.
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