Troubleshooting
Carrier® ChillerVu™
(OPN-PSM-MPCXPE)
Carrier Proprietary and Confidential
CARRIER CORPORATION ©2017
Installation and Start-up Guide
58
All rights reserved
The
Run
and
Error
LED's indicate expander and network status.
If Run LED shows...
And Error LED shows...
Status is..
2 flashes per second
Off
Normal
5 flashes per second
2 flashes per second
Boot is running or driver is updating
5 flashes per second
On
Fatal error. Replace expander or return for repair.
To restore factory defaults
CAUTION
This erases all archived information and user-configuration settings. You will have to reconfigure
all custom settings. It is recommended to restore the factory defaults only under the guidance of Carrier Control
Systems Support.
To erase volatile memory data and restore factory default configuration settings:
1
Turn off the Carrier® ChillerVu™'s power switch.
2
Make sure the address switches are not set to 0, 0.
3
Hold down the controller’s
Factory Defaults
button while you turn its power on.
4
Continue to hold down the
Factory Defaults
button until the controller displays
8
and then the chase pattern,
then release the button.
5
Turn on the Carrier® ChillerVu™'s power switch.
CAUTION
If you have a CCN network and you restore factory defaults, you must download to the Carrier®
ChillerVu™ from the i-Vu® application and NOT upload it. Uploading results in losing your CCN communication.
To get the serial number
If you need the Carrier® ChillerVu™'s serial number when troubleshooting, the number is on:
•
a sticker on the back of the main controller board
•
a Module Status report (Modstat) under
Core
(or
Main
)
board hardware
To obtain a modstat in the i-Vu® interface:
1
Select the Carrier® ChillerVu™ in the navigation tree.
2
Right-click and select
Module Status
.