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Please check each item below if you have trouble with your vacuum.
Unplug the vacuum from the power supply before servicing.
Troubleshooting
PROBLEM
CHECK POINT
POSSIBLE SOLUTION
Vacuum cleaner
does not work.
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown fuse
at household service panel.
3. Defective wall outlet.
4. Main body, wand and floor brush
connection
1. Plug in firmly and push ON/OFF
button.
2. Reset circuit breaker or replace
fuse.
3. Check with an electrician to have
outlet properly serviced.
4. Assemble wand and floor brush
correctly to main body.
Poor job of dirt
pickup.
1. Full or clogged dust cup.
2. Worn brushroll.
3. Clogged floor brush.
4. Clogged wand.
5. Wand not inserted fully to body.
6. Motor protection system
activated.
7. Dirty filters.
1. Empty dust cup.
2. Replace brushroll.
3. Check for clogs.
4. Check for clogs.
5. Insert wand fully to body.
6. Check for clogs.
7. Clean or replace as applicable.
Brushroll does not
turn.
1. Floor brush is off the floor or
other surface.
1. Place floor brush on floor or
other surface.
Dirt escaping from
vacuum.
1. Full or clogged dust cup.
2. Filters not installed correctly.
3. Puncture or hole in filter.
1. Empty dust cup.
2. Install filters correctly.
3. Replace filter.
Any other service should be done by an
Authorized Service Representative.
To locate your nearest retailer, visit our website at
www.carpetprovacs.com
For Best Performance
• Keep machine and all accessories clean and in good operating condition.
• Empty dust cup frequently and clean or replace the filters routinely.
• Always use genuine filters and parts, as use of other products may result in poor cleaning
or filtration performance. Carpet Pro filtration products are designed for maximum
performance.
• Store machine carefully in a dry area.
• For optimum cleaning performance and safety, follow your owner’s manual.