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Network Camera

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 Installation Guide

Please be sure to read the “Safety Precautions” section for correct use. After reading this 
Installation Guide, keep it in a readily accessible location for future reference. This camera is 
for indoor use only.

* Some cameras are not available in certain countries or regions.

WARNING

   

To reduce a risk of fire or electric shock, do not expose this product  to rain or 

moisture.

Caution

   

Request a professional installer for all installation work. Never try to install the 

camera yourself. Doing so may result in unforeseen accidents such as dropping 

the camera or electric shock.

Check Included Items

Camera  

Template

Installation Guide (This document) 

Setup CD-ROM 

Warranty Card 

Ceiling Plate

Notice 

Dedicated wrench

Power connector

Symbols Indicating Camera Model

Camera specific functions will be listed using the symbols below.

: VB-R13     

: VB-R11

BIE-7120-000

© CANON INC. 2016 

Printed in Japan

Accessories

The following accessories can be purchased separately as necessary. Some accessories are not 

available in certain countries or regions.

Recessed Mounting Kit SR11-S-VB

Dedicated accessory used to install the camera recessed into a wall or ceiling.

Plenum Mounting Kit SR11-P-VB

Dedicated accessory used to install the camera recessed into a ceiling. The part projecting out 

within the ceiling can be covered.

Pendant Mounting Kit PC640-VB

Dedicated accessory is used to install the camera to the end of pipe that extends from high ceilings, 

such as in big-box stores.

Dome Unit DU10-S-VB

Smoked dome cover.

Canon AC Adapter PA-V18

Dedicated AC adapter for this camera.

Symbols Indicating Safety Precautions

This Installation Guide uses the following symbols to indicate important information the user should 
know in order to use the product safely. Explanations are provided for each symbol so that users 
will understand the level of importance for each. Be sure to observe these items.

 

Warning

Failure to follow the instructions accompanied by this symbol may result 

in death or serious injury.

 

Caution

Failure to follow the instructions accompanied by this symbol may result in 

injury.

Caution

Failure to follow the instructions accompanied by this symbol may result 

in property damage. 

Safety Precautions

Installation Precautions

 

Warning

Do not install in the following places:

 

• 

 Places in direct sunlight, near heat-generating objects, or locations subject to high 

temperatures 

• 

 Places near fire sources or flammable solvents (alcohol, thinner, fuel, etc.) 

• 

 Humid or dusty places 

• 

 Places subject to oily smoke or steam 

• 

 Places subject to sea air

• 

 Confined or enclosed places

Failure to do so may result in fire or electric shock.

Notes on Power Supply

• 

 Only use the dedicated AC Adapter (sold separately) for AC power.

• 

 Do not set any heavy objects on the power cable (or the LAN cable for a PoE power 

supply).

• 

 Do not pull, forcibly bend, scratch, or modify the power cable (or the LAN cable for a 

PoE power supply).

• 

Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.

Failure to do so may result in fire or electric shock.

 

Caution

For installation or inspection of this camera, consult the dealer where you purchased 

the product.

 

• 

 This installation should be made by a qualified service person and should conform to 

all local codes. 

• 

 When installing, make sure the surface is capable of withstanding the total weight of the 

camera and accessories, and sufficiently reinforce if necessary.

• 

 Be sure to use installation screws designed for the type of surface the camera is to be 

installed. 

• 

 Periodically check the parts and screws for rust and loosening, in order to prevent 

injuries and equipment damage due to falling items.

• 

 Do not install in unstable places, places subject to significant vibration or impact, or 

places subject to salt damage or corrosive gas.

• 

 Be sure to attach the safety wire when installing the camera.

Failure to do so may result in the camera falling or other accidents.

• 

 Do not touch the edges of metal parts with bare hands.

• 

 Be careful not to get your fingers caught when installing.

Failure to do so may result in injuries.

Caution

• 

 Do not turn the camera rotator by hand.

• 

 Do not install on an unstable surface. Also, make sure the camera is installed ±5°or less 

horizontal.

• 

 After turning off the power, do not turn the power on again for at least five seconds.

• 

 Take measures to remove static electricity before performing any procedures.

• 

 If there is condensation, please wait to power on, until the condensation dissipates.

Failure to do so may result in malfunction.

• 

 Take care not to damage wiring or piping.

Failure to do so may result in damage to peripheral items.

 Important

• 

 We recommend the installation of a lightning arrester (a surge protection device) as a measure against 

failures caused by lightning strikes. Refer to our website for details.

Precautions for Use

 

Warning

• 

 If you discover defective conditions such as smoke, strange sounds, heat or strange 

odors, immediately stop using the camera and contact your nearest dealer.

Fire or electric shock may result from continued use of the product.

• 

 If thunder starts, stop installation or inspection etc. and do not touch the camera or 

continue connecting the cable.

• 

 Do not disassemble or modify the camera.

• 

 Do not damage the connecting cable.

• 

 Do not spray the camera with water, or otherwise make it wet.

• 

 Do not insert foreign objects such as water or metal into the camera.

• 

 Do not use flammable sprays near the camera.

• 

 Do not leave LAN cables, external power supply, or the power connector for the AC 

adapter (

sold separately

) connected when the camera is not in use for long periods.

• 

 Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning 

the camera.

Failure to do so may result in fire or electric shock.

Part Names

2

5 6 7 8

9

3 4

1

13

10 11

14

12

Serial_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 

MAC_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

1. Dome case lock screw / 2. Dome case / 3. Interface cover lock screw / 4. Interface cover
5. Power connection terminal / 6. 100Base-TX LAN connector / 
7. Audio input terminal (common LINE IN and MIC IN) / 8. Audio output terminal (LINE OUT) / 
9. External device I/O terminals / 10. Reset switch / 11. Memory card slot / 12. LED (Blue)* / 
13. Lens unit / 14. Mounting-release button

* On: when powered on, during reboot / Off: during normal use

Specifications

Please refer to the installation procedures or the Appendix – Specifications for specifications not 

listed below.

Camera

Lens 

30x optical zoom (20x digital zoom) lens with auto focus

Viewing Angle 

   

For 16:9 aspect ratios

   

   Horizontal: 62.6° (W) – 2.2° (T)

   

   Vertical:  36.9° (W) – 1.3° (T)

   

For 4:3 aspect ratios

   

   Horizontal: 48.5° (W) – 1.7° (T)

   

   Vertical:  36.9° (W) – 1.3° (T)

   

   

For 16:9 aspect ratios

   

   Horizontal: 58.4° (W) – 2.1° (T)

   

   Vertical: 34.1° (W) – 1.2° (T)

   

For 4:3 aspect ratios

   

   Horizontal: 58.4° (W) – 2.1° (T)

   

   Vertical: 45.0° (W) – 1.6° (T)

Min. Subject Illumination 

   

Day Mode (color):

   

   0.05 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

Night Mode (monochrome):

   

   0.002 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

When using the Dome Unit (Smoked) (sold separately)

   

Day Mode (color):

   

   0.1 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

Night Mode (monochrome):

   

   0.004 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

   

Day Mode (color):

   

   0.03 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

Night Mode (monochrome):

   

   0.002 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

When using the Dome Unit (Smoked) (sold separately)

   

Day Mode (color):

   

   0.06 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

   

Night Mode (monochrome):

   

   0.004 lux (F1.4, shutter speed 1/30 sec., when smart shade control is off, 50IRE)

Pan Angle Range 

360° continuous panning

Tilt Angle Range 

180º (ceiling-mounted position: 0º – 180º)  

– When the horizontal direction of the camera is 0°

   

–  When the tilt angle is between angles below, the dome cover can cause a line to appear in the 

video, as well as a decline in the video quality.

   

   0° – 12° (168° – 180°) (W)

   

   0° – 5° (175° – 180°) (T)

Interface

Network Terminal 

LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex)) 

Audio Input Terminal 

3.5 mm ( 0.14 in.) mini-jack connector (monaural)

(Common for LINE IN & MIC IN)  LINE IN (connect to an amplifier microphone) or MIC IN (connect to a microphone w/o amplifier)

   

Switch LINE IN/MIC IN in the Setting Page.

Audio Output Terminal 

3.5 mm ( 0.14 in.) mini-jack connector (monaural)

(LINE OUT) 

LINE OUT (connect to an amplifier speaker)

External Device I/O Terminal  Input x 2, Output x 2

Memory Card* 

SD Memory Card, SDHC Memory Card, SDXC Memory Card Compatible. 

*  To insure reliability in the recording speed, it is recommended to use CLASS 10 rated 

products. Even when using CLASS 10 products, reliability cannot be guaranteed during 
heavy access loads (e.g., when recording and deleting data at the same time).

Others

Operating Environment  Temperature: 

   

   AC, DC, PoE: -10°C – +50°C (+14°F – +122°F)  

Humidity: 5% – 85% (without condensation)

Storage Environment   Temperature: -30°C – +60°C (-22°F – +140°F)  

Humidity: 5% – 90% (without condensation)

Installation Method 

Ceiling mount 

Canon will not guarantee proper operation if the cameras are installed on surfaces where the 

angle is more than ±5° from horizontal or on walls, because this will put a heavy load onto 

sliding mechanical parts and may affect durability.

Power Supply 

PoE:  PoE power supply via LAN connector (IEEE802.3at Type1 compliant)

   

AC Adapter: PA-V18 (100 – 240 V AC) (sold separately)

   

External power source: 24 V AC/12 V DC

Power Consumption 

   

PoE: Max. approx. 10.7 W*

   

AC Adapter PA-V18:  Max. approx. 11.3 W (100 V AC) 

Max. approx. 11.1 W (240 V AC)

   

DC: Max. approx. 9.7 W

   

AC: Max. approx. 10.2 W

Before Installing the Camera

Set the IP address and other network information on the camera using the “Camera Management 

Tool” on the Setup CD-ROM.

For details on how to operate the “Camera Management Tool”, please refer to the “Camera 

Management Tool User Manual”.

Dome Case Attachment/Detachment Method

Attaching the dome case

1.  Align the marks on the camera and the dome case and 

turn it clockwise to attach it.

2.  Tighten the dome case lock screw with the dedicated 

wrench.

Dome case removal method

Loosen the dome case lock screw with the dedicated 

wrench and rotate it counter-clockwise to remove it.

Dedicated wrench

Using a Memory Card

Remove the dome case and place the memory card in the 

memory card slot.

To remove the memory card, push it in all the way until the 

card slightly pops out and remove.

 Important

• 

 Insert a memory card before installing the camera.

• 

 When using a memory card with the camera for the first time, 

it is recommended to format the card after inserting it into the 
camera (please refer to the “Operation Guide”).

• 

 Always unmount the memory card before removing it (please 

refer to the “Operation Guide”).

Memory card slot

Using the Dome Unit (sold separately)

Remove the dome case from the camera, then remove the dome cover holder and dome flange, 

and replace with the smoked dome.

 Important

• 

 Take care when replacing so as 

not to scratch the dome cover.

Dome flange

Dome cover

Dome cover holder

Dedicated wrench

Smoked dome cover

ENGLISH

The contents of this guide are subject to change without any prior notice.

   

   

PoE: Max. approx. 9.5 W*

   

AC Adapter PA-V18:  Max. approx. 9.6 W (100 V AC) 

Max. approx. 9.8 W (240 V AC)

   

DC: Max. approx. 8.8 W

   

AC: Max. approx. 9.2 W

   

* Class 0 power sourcing equipment (requests 15.4 W)

Weight 

Approx. 1990 g (4.39 lb.)

Only for European Union and EEA (Norway, Iceland and Liechtenstein)

These symbols indicate that this product is not to be disposed of with your household waste, 

according to the WEEE Directive (2012/19/EU), the Battery Directive 

(2006/66/EC) and/or national legislation implementing those Directives.
If a chemical symbol is printed beneath the symbol shown above, in 

accordance with the Battery Directive, this indicates that a heavy metal 

(Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or 

accumulator at a concentration above an applicable threshold specified in 

the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized 

one-for-one basis when you buy a new similar product or to an authorized collection site for 

recycling waste electrical and electronic equipment (EEE) and batteries and accumulators. 

Improper handling of this type of waste could have a possible impact on the environment and 

human health due to potentially hazardous substances that are generally associated with EEE. 

Your cooperation in the correct disposal of this product will contribute to the effective usage of 

natural resources. 
For more information about the recycling of this product, please contact your local city office, 

waste authority, approved scheme or your household waste disposal service or visit www.

canon-europe.com/weee, or www.canon-europe.com/battery.

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