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Cannot connect via Wi-Fi
•
Try restarting SELPHY. If a connection still cannot be established, check the settings
of the access point or other device for the Wi-Fi connection.
•
If connection via [WPS Connection] is not possible, try connecting by using [Search
) or [Manual Settings] (
Can connect to access point, but cannot print
•
Remove any inserted memory cards or USB flash drives.
•
Printing is not possible when the printer is already printing a job from another device,
or when the printer is connected to a camera.
•
When printing from a smartphone, install Canon Easy-PhotoPrint (
).
•
Confirm that the camera, smartphone, or computer you are printing from is connected
to the same access point as SELPHY.
•
Check the access point password and try to connect again (
•
If a message is displayed after you enter the correct password and press the <
o
>
button (
), confirm that DHCP server functionality is enabled on the access
point, and make sure connection settings on SELPHY such as the IP address are
).
Printing takes too long, or the Wi-Fi connection is lost
•
Do not use the printer near sources of Wi-Fi signal interference, such as microwave
ovens, Bluetooth devices, or other equipment operating on the 2.4 GHz band.
Note that even when [
] is displayed, image transmission may take some time.
•
), keep the printer near the camera or
smartphone, without objects in between.
•
In connections via an access point (
), keep the printer near the access point,
without objects in between.
Cannot connect via Wi-Fi from the computer
•
Check the OS version to confirm that you are using Windows 8, Windows 7 SP1, or
Mac OS X 10.6.8 – 10.8.
•
Install a driver.
•
In Windows, enable [Network Discovery].
•
In OS X, register the printer on the computer (
).
Wi-Fi
Do not use the printer near sources of Wi-Fi signal interference, such as
microwave ovens, Bluetooth devices, or other equipment operating on the
2.4 GHz band.
Printer SSID (network name) not displayed when connecting to a
camera or smartphone
•
As the connection method, choose [Direct Connection] (
,
•
Keep the printer near the camera or smartphone, without objects between them.
Access point not displayed on the printer
Cannot connect the printer to the access point
•
As the connection method, choose [Via Wi-Fi Network] (
•
Confirm that the access point is on and ready for communication. For instructions on
how to check, refer to the access point user manual.
•
If there are many access points but the required one is not listed, connect using WPS
(
) or manually (
•
Keep the printer near the access point, without objects between them.
•
Confirm that the password is correct, and try connecting again.
•
Confirm that the access point channel is between 1 – 11. Instead of auto channel
assignment, it is advisable to specify a channel in this range manually. For
instructions on checking or adjusting the settings, refer to the access point user
manual.
•
If the access point filters communication by MAC or IP addresses, on the access
point, register the printer information shown when you check the settings (
Also try disabling any access point isolation or privacy separation functions.
For instructions on checking or adjusting the settings, refer to the access point user
manual.
•
In WEP networks without DHCP, set the IP address manually (