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List of Support Code for Error

Support code appears on the touch screen and your computer screen when errors occur.

A "support code" is an error number, and appears along with an error message.

When an error occurs, check the support code displayed on the touch screen and computer screen and take
the appropriate action in response.

Support Code Appears on Touch Screen and Computer Screen

•

1000 to 1ZZZ

1001 1002

1013

1240 1270

1309 1310

1403 1405

140B 1410 1411 1412 1413 1414

1551 1552

1684

168C

1701 1730 1731

1830 1850 1851 1855 1856 1857

1871 1874

1890

•

2000 to 2ZZZ

2110

2113 2114 2120 2123 2500

2700 2801 2802 2803

•

3000 to 3ZZZ

3402 3403 3404 3405 3406 3407

3408 340A 340B 340C 340D 340E

3410 3411 3412 3413 3438 3439

3440 3441 3442 3443 3444 3445

3446 3447

•

4000 to 4ZZZ

4100

4103

4104 495A

401

Содержание PIXMA TS9550

Страница 1: ...TS9500 series Online Manual English...

Страница 2: ...me 67 Connects to Another Computer via LAN Changes from USB to LAN Connection 68 Printing Network Settings 69 Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection 75 IJ...

Страница 3: ...efore Inserting the Memory Card 124 Inserting the Memory Card 126 Removing the Memory Card 128 Replacing Ink Tanks 129 Replacing Ink Tanks 130 Checking Ink Status on the Touch Screen 135 Ink Tips 136...

Страница 4: ...mponents and Their Use 191 Main Components 192 Front View 193 Rear View 196 Inside View 197 Operation Panel 198 Power Supply 199 Checking that Power Is On 200 Turning the Printer On and Off 201 Checki...

Страница 5: ...inting from Application Software macOS AirPrint 251 Printing 252 Printing on Postcards 255 Adding Printer 257 How to Open Printer Settings Screen 258 Displaying the Printing Status Screen 259 Deleting...

Страница 6: ...s 317 Cannot Find Printer on Network 318 Cannot Find Printer on Check Printer Settings Screen During Setup Windows 319 Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows C...

Страница 7: ...g Wired LAN Setup Windows Checking Router Settings 334 Cannot Proceed beyond Printer Connection Screen 335 Cannot Find Printer while Using Wi Fi 337 Network Connection Problems 340 Printer Suddenly St...

Страница 8: ...Installation and Download Problems 392 Failed to MP Drivers Installation Windows 393 Updating MP Drivers in Network Environment Windows 395 Errors and Messages 396 An Error Occurs 397 Message Support...

Страница 9: ...2110 426 4103 429 5011 430 5012 431 5100 432 5200 433 5B00 434 6000 435 C000 436...

Страница 10: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 10...

Страница 11: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Страница 12: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Страница 13: ...liates in the USA and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in...

Страница 14: ...indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is...

Страница 15: ...excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute...

Страница 16: ...such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmles...

Страница 17: ...bridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without...

Страница 18: ...S OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWA...

Страница 19: ...CIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY O...

Страница 20: ...DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GO...

Страница 21: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the na...

Страница 22: ...opy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sub...

Страница 23: ...ght notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the doc...

Страница 24: ...fications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for...

Страница 25: ...copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We a...

Страница 26: ...out modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer...

Страница 27: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Printing Photos from Memory Card Printing a Disc Label from a Computer Copying a Disc Label 27...

Страница 28: ...nt photos with Easy PhotoPrint Editor 1 Open rear tray cover A Pull straight up and fold back paper support B 2 Open the feed slot cover C 3 Slide right paper guide D to open both paper guides 4 Load...

Страница 29: ...ht paper guide D to align with both sides of paper stack 6 Close feed slot cover C gently After closing the feed slot cover the paper setting confirmation screen for the rear tray appears on the touch...

Страница 30: ...open the operation panel before printing If the operation panel is close the printer does not start printing 9 Start Easy PhotoPrint Editor For Windows The procedure below is for a computer running t...

Страница 31: ...s J you want to print and select Open K For Windows To select two or more photos at a time click photos while pressing the Ctrl key For macOS To select two or more photos at a time click photos while...

Страница 32: ...oto disables the number of copies setting specified for each photo When unchecked the previous settings for each copy are re enabled for specifying the number of copies is also re enabled 14 Start pri...

Страница 33: ...nload Canon PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open rear tray cover A Pull straight up and fold back paper support B 2 Open the fee...

Страница 34: ...ht paper guide D to align with both sides of paper stack 6 Close feed slot cover C gently After closing the feed slot cover the paper setting confirmation screen for the rear tray appears on the touch...

Страница 35: ...er output tray F and paper output support G Be sure to open the operation panel before printing If the operation panel is close the printer does not start printing 9 Start Canon PRINT Inkjet SELPHY fr...

Страница 36: ...13 Select Print 36...

Страница 37: ...er loaded in the cassette 1 Pull out the cassette A from the printer 2 Slide paper guides B in front and C on right to open guides 3 Load plain paper in portrait orientation WITH PRINT SIDE FACING DOW...

Страница 38: ...printer the paper setting confirmation screen for the cassette appears on the touch screen 6 If page size on touch screen matches size of paper loaded in cassette select Yes If not select Change to c...

Страница 39: ...F Be sure to open the operation panel before printing If the operation panel is close the printer does not start printing 8 Select Copy G on HOME screen 9 Select Standard copy 10 Open document cover...

Страница 40: ...y two or more documents continuously load them in the ADF Auto Document Feeder Loading Documents in the ADF Auto Document Feeder 12 Close the document cover 13 Check paper settings and tap Black J or...

Страница 41: ...Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 41...

Страница 42: ...to print photos on a memory card 1 Open rear tray cover A Pull straight up and fold back paper support B 2 Open the feed slot cover C 3 Slide right paper guide D to open both paper guides 4 Load photo...

Страница 43: ...ht paper guide D to align with both sides of paper stack 6 Close feed slot cover C gently After closing the feed slot cover the paper setting confirmation screen for the rear tray appears on the touch...

Страница 44: ...cordance with the size and type of the loaded paper 8 Open operation panel E and then pull out paper output tray F and paper output support G Be sure to open the operation panel before printing If the...

Страница 45: ...ard 10 Flick right and left through the photos H and select one 11 Check paper settings and tap Color I Important Do not remove the memory card during printing Data on the memory card may be damaged N...

Страница 46: ...1 Start Easy PhotoPrint Editor For Windows The procedure below is for a computer running the Windows 10 operating system From the Start menu select All apps Canon Utilities Easy PhotoPrint Editor For...

Страница 47: ...m computer and select folder with photos you want to print 6 Click photos F you want to print and select Open G 7 Edit disc label and select Next H You can change the background or add texts Easy Phot...

Страница 48: ...tings J For Windows Specify the number of copies your printer name and other options For macOS Specify the number of copies and other options 10 Start printing For Windows Click Print K For macOS Clic...

Страница 49: ...ge prompting you to load printable disc appears on printer s touch screen remove cassette from printer and then detach multi purpose tray from back of cassette Insert the removed cassette back into th...

Страница 50: ...etely press it down 13 Place printable disc on multi purpose tray 1 WITH PRINT SIDE FACING UP place printable disc and press it against lock M at bottom 2 While pressing down lock with printable disc...

Страница 51: ...tal direction until arrow on multi purpose tray guide is approximately aligned with arrow on multi purpose tray 16 Select OK on printer s touch screen The multi purpose tray is drawn into the printer...

Страница 52: ...g down lock M take out printable disc from slits N on multi purpose tray and remove it Note Easy PhotoPrint Editor enables you to print photos onto the disc label with various layouts Easy PhotoPrint...

Страница 53: ...disc BD DVD CD etc and print it onto a printable disc 1 Select Copy A on the HOME screen 2 Select Disc label B 3 Check message and select OK 4 Specify the print area of the printable disc as necessary...

Страница 54: ...t Bleed proof Blurring may be reduced by printing with less ink 6 Open the document cover F 7 Load copy source BD DVD CD etc WITH ITS LABEL SIDE DOWN on platen 8 Close the document cover 9 Select OK o...

Страница 55: ...r Color I A message prompting you to load the printable disc is displayed 12 Remove cassette from printer and then detach multi purpose tray from back of cassette Insert the removed cassette back into...

Страница 56: ...etely press it down 14 Place printable disc on multi purpose tray 1 WITH PRINT SIDE FACING UP place printable disc and press it against lock K at bottom 2 While pressing down lock with printable disc...

Страница 57: ...multi purpose tray guide is approximately aligned with arrow on multi purpose tray 17 Select OK on the touch screen The multi purpose tray is drawn into the printer and copying will start Important Do...

Страница 58: ...19 While pressing down lock K take out printable disc from slits L on multi purpose tray and remove it Note Your printer is equipped with many other disc label print features Disc Label Printing 58...

Страница 59: ...with Wireless Direct Internet connection from the printer becomes unavailable In that case web services for the printer cannot be used If you connect a device connected to the Internet via a wireless...

Страница 60: ...e Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection Selec...

Страница 61: ...Notice Restriction See below for details Restrictions on network settings Restrictions Notices when printing using web service Notice for Web Service Printing 61...

Страница 62: ...the security protocol for your device to something other than WEP and TKIP or change the setting to something other than IEEE802 11n only The connection between your device and the wireless router wi...

Страница 63: ...igure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When a dev...

Страница 64: ...lt Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration...

Страница 65: ...5 minutes Enable disable Bonjour Enable Service name Canon TS9500 series LPR protocol setting Enable RAW protocol Enable LLMNR Enable PictBridge communication Enable Wired LAN DRX setting Enable XX re...

Страница 66: ...m and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turne...

Страница 67: ...rinter names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s...

Страница 68: ...indows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For macOS To connect an additional compute...

Страница 69: ...etails 7 Check message and select Yes 8 Check message and select ON or OFF The printer starts printing the network setting information The following information on the printer s network setting is pri...

Страница 70: ...WPA PSK WPA2 PSK 3 2 11 TCP IPv4 TCP IPv4 Enable 3 2 12 IP Address IP address XXX XXX XXX XXX 3 2 13 Subnet Mask Subnet mask XXX XXX XXX XXX 3 2 14 Default Gateway Default gateway XXX XXX XXX XXX 3 2...

Страница 71: ...3 2 34 Security Protocol Security method ESP ESP AH AH 3 3 Wireless Direct Operation mode for Wireless Direct Enable Disable 3 3 1 MAC Address MAC address XX XX XX XX XX XX 3 3 2 Connection Connectio...

Страница 72: ...XX XXXX XXXX XXXX XXXX XXXX 4 9 Link Local Prefix Length Link local prefix length XXX 4 10 Stateless Address1 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 11 Stateless Prefix Length1...

Страница 73: ...to 32 alphanumeric characters 5 4 WSD Printing WSD printing setting Enable Disable 5 5 WSD Timeout Timeout 1 5 10 15 20 min 5 6 LPD Printing LPD printing setting Enable Disable 5 7 RAW Printing RAW pr...

Страница 74: ...ooth settings 6 1 Bluetooth Setting Bluetooth Enable Disable 6 3 Bluetooth Device Ad dress Bluetooth device ad dress of the printer XXXXXXXX 6 5 Bluetooth Device Name Bluetooth device name of the prin...

Страница 75: ...on the Network Settings screen on IJ Network Device Setup Utility For details refer to Performing Changing Wi Fi Settings or Performing Changing Wired LAN Connection Ethernet Cable Settings For macOS...

Страница 76: ...4 If message saying setup is completed appears select OK For macOS Redo setup from the web page 76...

Страница 77: ...vice Setup Utility macOS IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repai...

Страница 78: ...puter on which it is installed In addition IJ Network Device Setup Utility restores the status of the printer and computer Important To use the printer over LAN make sure you have the equipment necess...

Страница 79: ...ct IJ Network Device Setup Utility When you start up IJ Network Device Setup Utility the screen below appears Enter the password specified for your computer and select Install Helper IJ Network Device...

Страница 80: ...ist of Models Which Does Not Support Diagnosis and Repair Function IJ Network Device Setup Utility starts checking the computer settings when it starts up Perform operations following the instructions...

Страница 81: ...ction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 560 PRO 540S PRO 560S PRO...

Страница 82: ...Handling Paper Originals Ink Tanks Multi purpose Tray Memory Card etc Loading Paper Placing Multi purpose Tray Loading Originals Inserting the Memory Card Replacing Ink Tanks 82...

Страница 83: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes in Rear Tray 83...

Страница 84: ...zed plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper source or...

Страница 85: ...his printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edge...

Страница 86: ...3 Open the feed slot cover C 4 Slide right paper guide D to open both paper guides 5 Load paper stack in portrait orientation WITH PRINT SIDE FACING UP 86...

Страница 87: ...r guides too hard against the paper The paper may not be fed properly Important Always load paper in portrait orientation E Loading paper in landscape orientation F can cause paper jams Note Do not lo...

Страница 88: ...If page size and media type on touch screen match size and type of paper loaded in rear tray select Yes If not select Change to change the settings in accordance with the size and type of the loaded p...

Страница 89: ...quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printing this printer has a function...

Страница 90: ...a Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If pape...

Страница 91: ...sette Important Always load paper in portrait orientation D Loading paper in landscape orientation E can cause paper jams Note Align the paper stack with the edge of the cassette as shown in the figur...

Страница 92: ...s into place 6 Slide right paper guide C to align it with paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher...

Страница 93: ...etting confirmation screen for the cassette appears on the touch screen 8 If page size on touch screen matches size of paper loaded in cassette select Yes If not select Change to change the setting in...

Страница 94: ...nction that detects whether the settings for the paper loaded in the cassette matches the paper settings Before printing make print settings in accordance with the paper settings When this function is...

Страница 95: ...ble flap Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold...

Страница 96: ...INT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up 6 Slide right paper guide D to align...

Страница 97: ...Note Do not load envelopes higher than the load limit mark E 7 Close feed slot cover C gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 97...

Страница 98: ...size and type of envelopes loaded in rear tray select Yes If not select Change to change the settings in accordance with the size and type of the loaded envelopes 9 Open operation panel F and then pul...

Страница 99: ...on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do...

Страница 100: ...Placing Multi purpose Tray Cautions When Printing with Multi purpose Tray Placing a Printable Disc How to Detach Attach Multi purpose Tray 100...

Страница 101: ...ce of the media to dry naturally Do not use hairdryers or expose the media to direct sunlight to dry the ink Do not touch the printing surface until the ink has dried Cautions When Printing onto Print...

Страница 102: ...Placing a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 102...

Страница 103: ...lly processed or printing by an inkjet printer The following items are needed to print onto the printable disc Multi purpose tray supplied with the printer The multi purpose tray is stored in the back...

Страница 104: ...ntable disc appears Doing so can damage the printer Note If test printing is executed onto test printing paper depending on the paper type the printer may not be able to read its size correctly preven...

Страница 105: ...able disc on multi purpose tray Important Check that there is no dirt on the multi purpose tray before placing a printable disc on it When placing a printable disc on the multi purpose tray do not tou...

Страница 106: ...purpose tray on multi purpose tray guide 5 Insert multi purpose tray straight in in horizontal direction until arrow on multi purpose tray guide is approximately aligned with arrow on multi purpose tr...

Страница 107: ...Note The multi purpose tray may be ejected after a certain amount of time passes In such a case follow the on screen instructions to place the multi purpose tray again 107...

Страница 108: ...Do not touch the printing surface when removing the disc from the multi purpose tray Note Allow the printing surface to dry before removing the disc If you see printing on the multi purpose tray or o...

Страница 109: ...the multi purpose tray guide is open you cannot print onto regular printing paper Be sure to close the multi purpose tray guide 4 Store multi purpose tray under cassette How to Detach Attach Multi pu...

Страница 110: ...1 Take cassette out of printer Be sure to remove any paper 2 Turn cassette over and remove multi purpose tray Slide the multi purpose tray take it out of the six tabs A and then lift it Important Be s...

Страница 111: ...so that its underside faces up align it with the six tabs A in the orientation shown in the figure below and then slide to attach Important Insert the multi purpose tray making sure that its holes ar...

Страница 112: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 112...

Страница 113: ...cording to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Sam...

Страница 114: ...erve the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2...

Страница 115: ...Important After loading the original on the platen be sure to close the document cover before starting to copy or scan 115...

Страница 116: ...ment tray A 3 Slide the paper guides B all the way out 4 Load document WITH SIDE TO SCAN FACING UP in document tray Insert the document until it stops Note For details on the supported originals see b...

Страница 117: ...117...

Страница 118: ...4 Letter etc for Scan size to scan origi nals Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Select Aut...

Страница 119: ...ly striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inch 1 mm from the edges of the platen glass Loading Only One Original in Center of Platen Place the origina...

Страница 120: ...ortions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 inch 1 cm Note The Skew Correction function automatically compensates for the originals pl...

Страница 121: ...4 on 1 copying or booklet layout copying A4 Letter only Quantity A4 Letter Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm hig...

Страница 122: ...Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 122...

Страница 123: ...Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 123...

Страница 124: ...ant with the Design rule for Camera File system Exif 2 2 2 21 2 3 compliant TIFF Exif 2 2 2 21 2 3 compliant The memory card may not be compatible with the printer if it is formatted on a computer Mem...

Страница 125: ...2 2 21 2 3 compliant TIFF Exif 2 2 2 21 2 3 compliant Other image or movie types such as RAW images cannot be printed The printer accepts images scanned and saved with the printer when Doc type is set...

Страница 126: ...ritable from PC Setting Up Card Slot as Memory Card Drive of Computer When you use a computer to edit or enhance photos saved on a memory card be sure to print them from the computer If you use the op...

Страница 127: ...into the slot any further This can damage the printer or the memory card Make sure that the memory card is correctly oriented before inserting it into the card slot If you force the memory card into t...

Страница 128: ...r 1 Make sure that the Access lamp is lit and remove the memory card Hold the part of the memory card that is protruding and remove it straightforward from the printer Important Do not remove the memo...

Страница 129: ...Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 129...

Страница 130: ...e When you need to replace an ink tank follow the procedure below 1 Check that printer is turned on 2 Open the scanning unit cover The print head holder moves to the replacement position Caution Do no...

Страница 131: ...e Do not remove two or more ink tanks at the same time Be sure to replace ink tanks one by one when replacing two or more ink tanks 4 Take a new ink tank out of its package remove the orange tape B co...

Страница 132: ...ink tank with the Y shape air hole D blocked ink may splash Do not touch the inside of the orange protective cap E or the open ink port F The ink may stain your hands if you touch them Do not reattach...

Страница 133: ...the ink tank in the correct position according to the label on the print head holder You cannot print unless all the ink tanks are installed Be sure to install all the ink tanks 9 Close the scanning u...

Страница 134: ...k for replacement Installing a used ink tank may cause the nozzles to clog Furthermore with such an ink tank the printer will not be able to inform you when to replace the ink tank properly Once an in...

Страница 135: ...he resulting print quality may not be satisfactory if printing is continued under this condition Note The above screen shows estimated ink levels To access the ink purchasing site select Order ink now...

Страница 136: ...ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print qual...

Страница 137: ...aint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head Aligning the Print He...

Страница 138: ...he ink tank Check the ink status Checking Ink Status on the Touch Screen For Windows increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality...

Страница 139: ...uter For Windows Cleaning the Print Heads For macOS Cleaning the Print Heads Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean...

Страница 140: ...Adjusting Print Head Position 140...

Страница 141: ...the cassette After inserting the cassette into the printer the paper setting confirmation screen appears on the touch screen If the page size shown on the touch screen is A4 or Letter select Yes If n...

Страница 142: ...The confirmation screen will appear 7 Select Yes The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen 8 Examine the nozzle check pattern 142...

Страница 143: ...1 Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D A No missing lines No horizontal white streaks B Lines are missing Horizontal white streaks are presen...

Страница 144: ...sent in the pattern C or pattern D or in both patterns The cleaning is required Select Also B then select Yes on the cleaning confirmation screen The printer starts cleaning the print head Cleaning th...

Страница 145: ...sized plain paper in the cassette After inserting the cassette into the printer the paper setting confirmation screen appears on the touch screen If the page size shown on the touch screen is A4 or L...

Страница 146: ...until the printer completes the cleaning of the print head This takes about 1 minute The pattern print confirmation screen will appear 8 Select Yes The nozzle check pattern will be printed 9 Examine t...

Страница 147: ...n paper in the cassette After inserting the cassette into the printer the paper setting confirmation screen appears on the touch screen If the page size shown on the touch screen is A4 or Letter selec...

Страница 148: ...will appear 8 Select Yes The nozzle check pattern will be printed 9 When the completion message appears select OK 10 Examine the nozzle check pattern If a particular color is not printed properly rep...

Страница 149: ...Letter sized plain paper 1 Check that printer is turned on 2 Load two sheets of A4 or Letter sized plain paper in cassette After inserting the cassette into the printer the paper setting confirmation...

Страница 150: ...sage appears on the touch screen An Error Occurs 8 When the completion message appears select OK Note If the print results are still not satisfactory after adjusting the print head position as describ...

Страница 151: ...r sized plain paper in cassette After inserting the cassette into the printer the paper setting confirmation screen appears on the touch screen If the page size shown on the touch screen is A4 or Lett...

Страница 152: ...The print head alignment pattern will be printed 8 When Did the patterns print correctly appears make sure pattern was printed correctly and if so select Yes 9 Check message and select Next The input...

Страница 153: ...zontal streaks are least noticeable Subtle horizontal streaks Noticeable horizontal streaks 11 Repeat these steps until you have finished entering pattern numbers for columns B to H and then select OK...

Страница 154: ...ertical streaks 14 Repeat these steps until you have finished entering pattern numbers for columns J to P and then select OK 15 Check message and select OK The third set of patterns is printed 16 Exam...

Страница 155: ...ich horizontal stripes are least noticeable Subtle horizontal stripes Noticeable horizontal stripes 17 Repeat these steps until you have finished entering pattern numbers for columns b to h and then s...

Страница 156: ...Performing Maintenance Functions from Your Computer macOS Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 156...

Страница 157: ...plies 3 Click Show Printer Webpage in General tab Remote UI starts Note The password may have to be entered after Remote UI starts In such a case enter the password and click OK In case you do not kno...

Страница 158: ...een peeled off completely Any remaining tape will hinder ink output Did you install the ink tanks in their correct positions 3 Execute cleaning Click Yes Print head cleaning starts 4 Complete cleaning...

Страница 159: ...starts 4 Complete deep cleaning Next the message for nozzle check pattern printing is displayed 5 Check the results To check whether the print quality has improved click Yes To cancel the check proces...

Страница 160: ...d paper in printer In the cassette load 2 sheets of plain A4 sized or Letter sized paper 4 Run head position adjustment Check that the printer power is on and then click Yes Head alignment starts Proc...

Страница 161: ...the ink status appears as an illustration Estimated ink levels You can check the types and levels of ink When ink levels are running low or an error occurs because there is no ink a notification icon...

Страница 162: ...g Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pa...

Страница 163: ...n 2 Select Setup on HOME screen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Roller cleaning The confirmation screen wil...

Страница 164: ...per 10 Open operation panel and pull out paper output tray 11 Select OK The printer starts cleaning The cleaning will be complete when the paper is ejected 12 When the completion message appears selec...

Страница 165: ...turned on 2 Select Setup on HOME screen Using the Operation Panel The setup menu screen will appear 3 Select Maintenance The Maintenance screen will appear 4 Select Bottom plate cleaning The confirmat...

Страница 166: ...Open operation panel and pull out paper output tray 12 Select OK The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the ejected paper If they are smud...

Страница 167: ...forming cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the po...

Страница 168: ...ing Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using the Operation Panel Changing Settings Ch...

Страница 169: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 169...

Страница 170: ...s such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequ...

Страница 171: ...perating environment Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that get very hot direct sunlight or close to a...

Страница 172: ...and staples and containers holding flammable liquids such as alcohol or thinner Do not apply excessive pressure when placing large objects on the platen glass Do not attempt to open disassemble or mo...

Страница 173: ...to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment...

Страница 174: ...Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 174...

Страница 175: ...ische Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gem der EU Richtlinie ber Elektro und Elektronik Altger te 2012 19 EU und nationalen Gesetzen...

Страница 176: ...rd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer...

Страница 177: ...i sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per l...

Страница 178: ...sobre a devolu o e reciclagem de produtos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bo...

Страница 179: ...takte lokale myndigheter et godkjent WEEE program eller husholdningens renovasjonsselskap Du finner mer informasjon om retur og resirkulering av WEEE produkter p www canon europe com weee Vain Euroopa...

Страница 180: ...anisation om du vill ha mer information om var du kan l mna den kasserade produkten f r tervinning F r mer information om inl mning och tervinning av WEEE produkter se www canon europe com weee Pouze...

Страница 181: ...produkt lub do autoryzowanego punktu gromadzenia zu ytego sprz tu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpad w w nieodpowiedni spos b mo e mie negatywny w...

Страница 182: ...rekt vai 2012 19 ES par elektrisko un elektronisko iek rtu atkritumiem EEIA un viet jiem ties bu aktiem no izstr d juma nedr kst atbr voties izmetot to kop ar sadz ves atkritumiem is izstr d jums ir j...

Страница 183: ...ten tajn Ta simbol pomeni da tega izdelka v skladu z direktivo OEEO 2012 19 EU in dr avno zakonodajo ne smete odvre i v gospodinjske odpadke Ta izdelek morate odlo iti na ustrezno zbiralno mesto na pr...

Страница 184: ...mo za Europsku uniju i EEZ Norve ka Island i Lihten tajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s ku nim otpadom sukladno WEEE Direktivi 2012 19 EC i va em nacionalnom zakonu Ovaj...

Страница 185: ...ispravnom odlaganju ovog proizvoda e doprineti efikasnom kori enju prirodnih resursa Za vi e informacija o tome gde mo ete da predate va u staru opremu radi recikliranje vas molimo da kontaktirate lok...

Страница 186: ...Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High 186...

Страница 187: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Страница 188: ...ling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Check that ON lamp is...

Страница 189: ...may be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to...

Страница 190: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Страница 191: ...Main Components and Their Use Main Components Power Supply Using the Operation Panel 191...

Страница 192: ...Main Components Front View Rear View Inside View Operation Panel 192...

Страница 193: ...n original on the platen D Cassette Load A4 B5 A5 or Letter sized plain paper into the cassette and insert it into the printer Loading Paper in the Cassette E Paper Guides Align with right left front...

Страница 194: ...to Document Feeder Load a document here The documents loaded in the document tray are scanned automatically one sheet at a time Loading Documents in the ADF Auto Document Feeder M Document Feeder Cove...

Страница 195: ...r guides and close it before printing R Paper Guides Align with both sides of the paper stack S Document Output Slot Documents scanned from the ADF are delivered here T Document Tray Open to load a do...

Страница 196: ...r with a computer C Power Cord Connector Plug in the supplied power cord D Transport Unit Cover Open when removing jammed paper E Rear Cover Detach when removing jammed paper Important Do not touch th...

Страница 197: ...er Scans originals Also lift and open it to replace an ink tank or to remove jammed paper inside the printer B Print Head Holder The print head is pre installed Note For details on replacing an ink ta...

Страница 198: ...on the power make sure that the document cover is closed B Touch Screen Displays messages menu items and the operational status Directly touch the screen lightly with your finger tip to select a menu...

Страница 199: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 199...

Страница 200: ...t the printer is on Note It may take a while for the printer to start printing immediately after you turn on the printer The touch screen display will turn off if the printer is not operated for about...

Страница 201: ...displayed on the touch screen see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless networ...

Страница 202: ...t tray on the touch screen If you want to retract the paper output tray select Yes You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the p...

Страница 203: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Страница 204: ...he ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the print...

Страница 205: ...o access various functions or settings Important When operating the touch screen make sure to avoid the followings which may cause the printer to malfunction or damage the printer Strongly pressing th...

Страница 206: ...usly keep touching the forward or back mark Flick Flick your finger on the screen up down left or right Use to switch menus or move forward or backward through photos Drag While lightly touching the s...

Страница 207: ...rk information or to change the network settings The icon differs depending on the network of use or the network status Wi Fi is enabled and the printer is connected to the wireless router Note Depend...

Страница 208: ...for starting a connection Touch and hold this button to switch to the standby mode for Easy wireless connect or Bluetooth connection Easy wireless connect Bluetooth settings F Setup Displays the print...

Страница 209: ...OME screen Back Returns the touch screen to the previous screen Black Starts black white copying scanning etc Color Starts color copying scanning etc Stop Cancels operation when print copy or scan job...

Страница 210: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 210...

Страница 211: ...Changing Printer Settings from Your Computer macOS Managing the Printer Power Changing the Printer Operation Mode 211...

Страница 212: ...n function automatically turns on the printer when data is received 1 Selecting Device settings from Remote UI 2 Click Energy saving settings 3 Complete the following settings Auto power off Specify t...

Страница 213: ...deselected at the time of printing from PC you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information registered to the...

Страница 214: ...ration Panel Setting Items on Operation Panel Print settings LAN settings Bluetooth settings PictBridge settings Other device settings Language selection Firmware update Reset setting Feed settings We...

Страница 215: ...specify Extended copy amount as an example 1 Check that printer is turned on 2 Select Setup on the HOME screen Using the Operation Panel 3 Select Device settings The Device settings screen is display...

Страница 216: ...For more on setting items on the operation panel Setting Items on Operation Panel 216...

Страница 217: ...settings Language selection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings Bluetooth settings PictBridge settings Feed settings Items for Maintenance Management L...

Страница 218: ...print area You can adjust the disc printing area if the image is not aligned with the printable disc You can adjust the printing area in increments of 0 003 inches 0 1 mm between 0 03 inches 0 9 mm an...

Страница 219: ...ed disconnected Disabled Network name SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX up to 32 characters Wi Fi security Inactive WEP 64bit WEP 128bit WPA PSK TKIP WPA PSK AES WPA2 PSK TKIP WPA2 PSK AES Signal...

Страница 220: ...code method Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Advanced setup For...

Страница 221: ...Direct setting list screen the following settings are available Enable disable Wireless Direct Enables disables Wireless Direct Change SSID device name Changes the identifier SSID the printer s name d...

Страница 222: ...XXXX up to 15 characters Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX up to 52 characters XX represents alphanumeric characters If Settings is selected in the Wired LAN...

Страница 223: ...tems for LAN using Bonjour for macOS Enable disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Service name Specifies the Bonjour service name You can use up to...

Страница 224: ...ompliant device Timeout setting Specifies the timeout length Wired LAN DRX setting Selecting Enable allows you to activate discontinuous reception when the printer is connected to a device compatible...

Страница 225: ...be sure to set it back to Not writable from PC When you turn off the printer Writable from USB PC will be canceled and the setting is returned to Not writable from PC when you turn on the printer next...

Страница 226: ...g settings ECO settings Document removal reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning Important Depend...

Страница 227: ...Language selection Changes the language for the messages and menus on the touch screen 227...

Страница 228: ...perform update Note If the firmware update is not complete check the following and take an appropriate action Check the network settings If Cannot connect to the server is displayed on the touch scree...

Страница 229: ...or media type back to the default Reset all Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts...

Страница 230: ...r and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Rear tray paper settings Registers the paper size and the media type you load on the rear tray Cassette pap...

Страница 231: ...e printer to from Google Cloud Print IJ Cloud Printing Center setup Registers Deletes the printer to from Canon Inkjet Cloud Printing Center Check Web service setup Make sure whether the printer is re...

Страница 232: ...elect Setup on the HOME screen Using the Operation Panel 3 Select ECO 4 Select Energy saving settings 5 Check on screen instructions and select Next 6 Specify settings as necessary A Specify the lengt...

Страница 233: ...ect Two sided printing setting 5 Specify settings as necessary A Select two sided copying as a default B Select two sided printing of template forms on the printer as a default Note When duplex printi...

Страница 234: ...e operating noise while printing is in progress Important Operating speed is reduced compared to when Do not use quiet mode is selected This function may not be so effective depending on the printer s...

Страница 235: ...address Wi Fi Displays the MAC address for Wi Fi MAC address Wired LAN Displays the MAC address for wired LAN Root cert thumbprint SHA 1 Shows the root certification thumbprint SHA 1 of the printer No...

Страница 236: ...red LAN cannot be used at the same time Print width 11 74 inches 298 0 mm for Borderless Printing 12 00 inches 304 8 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm...

Страница 237: ...on For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity...

Страница 238: ...esents the maximum sampling rate based on ISO 14473 Gradation Input Output Gray 16 bit 8 bit Color RGB each 16 bit 8 bit Network Specifications Communication protocol TCP IP Wired LAN Supported Standa...

Страница 239: ...be changed without notice Display XGA 1024 x 768 macOS Operating System OS X 10 10 5 OS X 10 11 macOS 10 12 macOS 10 13 Hard Disk Space 1 5 GB or more Note For bundled software installation The neces...

Страница 240: ...e with Windows Media Center Windows The TWAIN driver ScanGear is based on the TWAIN 1 9 Specification and requires the Data Source Manager bundled with the operating system macOS For macOS an internet...

Страница 241: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper 241...

Страница 242: ...number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo P...

Страница 243: ...ng page sizes Note Page sizes and media types the printer supports differ depending on the OS you are using Standard sizes Letter Legal 11 x17 28x43cm A5 A4 A3 B5 KG 4 x6 10x15 5 x7 13x18cm 7 x10 18x2...

Страница 244: ...51 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm cassette Minimum size 5 83 x 8 27 inches 148 0 x 210 0 mm Maximum size 8 50 x 11 69 inches 215 9 x 297 0 mm Paper Weight You...

Страница 245: ...20 x 25 cm 10 sheets 4 x 6 10 x 15 cm 20 sheets 10 x 12 25 x 30 cm 1 sheet 3 Glossy Photo Paper Everyday Use GP 501 2 A4 Letter A3 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A...

Страница 246: ...10 18 x 25 cm 1 sheet N A 3 Card Stock A4 Letter 12 x 12 30 x 30 cm 1 sheet N A 3 1 Normal feeding at maximum capacity may not be possible with some types of paper or under very high or low temperatur...

Страница 247: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Страница 248: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Страница 249: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 249...

Страница 250: ...nting from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing Using a Web Service 2...

Страница 251: ...S AirPrint Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Lo...

Страница 252: ...ods Connected to the same network over a LAN Connected directly without wireless router Direct Connection Connected by USB Print from a Mac 1 Check that printer is turned on Note If Auto power on is e...

Страница 253: ...from Media Quality of the pop up menu Select Auto Select for Media Type Remove the Two Sided check mark if you are not printing on both sides of the paper Important An error may occur if the paper si...

Страница 254: ...ter prints according to the specified settings Note It can take the Wi Fi a few minutes to get connected after the printer turns on Print after checking that the printer is connected to the network Yo...

Страница 255: ...ki or Hagaki K for paper type according to your purpose When you print on the address side register Hagaki 3 Select Paper Size and Media Type from the print dialog Select Postcard or Postcard Borderle...

Страница 256: ...ded check mark If you print with the Two Sided check mark on the printing result may not be as you intended You will get cleaner printing if you print the message side first and then print the address...

Страница 257: ...Default is selected in the displayed dialog Note It may take a little time for the name of your printer to appear 2 Select the printer Select the printer listed as Bonjour Multifunction Note Check the...

Страница 258: ...Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup dialog opens Opening the Print Dialog Use thi...

Страница 259: ...Queue 2 Check the printing status You can check the name of the file being printed or ready for being printed Deletes the specified print job Stops printing the specified document Resumes printing the...

Страница 260: ...emaining Delete unnecessary print jobs from the print status check screen 1 Open System Preferences and select Printers Scanners 2 Select your model and then click Open Print Queue The print status ch...

Страница 261: ...e printer and PC You cannot remove the printer if not logged in as the administrator For information about an administrative user see Users Groups from System Preferences 1 Open System Preferences and...

Страница 262: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 262...

Страница 263: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 263...

Страница 264: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 264...

Страница 265: ...to Use Wireless Direct 2 Preparing a device to connect to the printer Changing Settings of a Device and Connecting It to the Printer 3 Printing Scanning Printing Scanning with Wireless Direct Importa...

Страница 266: ...D and the security setting are specified automatically To update them see below Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1 Turn on Wi Fi function...

Страница 267: ...nting scanning Note For more on printing or scanning from a device via Wi Fi refer to the device s or application s instruction manual You can print scan from your smartphone or tablet by installing C...

Страница 268: ...ou can check the updated identifier SSID password on the Wireless Direct setting list screen Change password Change the password for Wireless Direct Selecting Change manually displays the entry field...

Страница 269: ...ecting to the printer select Yes Important To prevent an unauthorized access we recommend you should not change the setting from the default 8 Tap HOME The HOME screen is displayed Note If you change...

Страница 270: ...Printing Photo Data Printing Photographs Saved on Memory Card Basic Setting Items for Photo Printing Using Operation Panel 270...

Страница 271: ...en is displayed Note When you insert the memory card before you displays the memory card print menus the photo selection screen is displayed If no printable photo data is saved on the memory card Save...

Страница 272: ...r of copies is displayed When tapping the Check total no of copies screen is displayed and you can check the number of copies for each photo On the Check total no of copies screen you can change the n...

Страница 273: ...tch the photo group For details Using Useful Display Functions D Select to display the Settings screen You can change the settings of page size media type and print quality and so on For more on the s...

Страница 274: ...ay photo with specifying the date last modified date of data For details Using Useful Display Functions H Select to display the multiple photos at once For more on the display method Using Useful Disp...

Страница 275: ...photo included in the print job 3 Tap Color The reserved photo is printed next to the photo that has already been started printing If you want to print more photos operate from step 1 again Note While...

Страница 276: ...een is displayed before printing Setting Items Flick vertically to display setting items and select the setting item to display the settings Select to specify the setting Note Depending on the print m...

Страница 277: ...rless print Photo fix When Auto photo fix is selected the scene or person s face of a shot photo is recognized and the most suitable correction for each photo is made automatically It makes a darkened...

Страница 278: ...Other device settings 278...

Страница 279: ...Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label 279...

Страница 280: ...he HOME screen Using the Operation Panel 3 Select Disc label 4 Check message and select OK The print area setting screen is displayed 5 Specify print area and select OK A Specify the outer circle B Sp...

Страница 281: ...g confirmation screen is displayed Important Be sure to load the copy source BD DVD CD with its label side down on the center of the platen If you load it near the edge of the platen part of the image...

Страница 282: ...ng Note Tap Stop to cancel copying After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct sunlight to dry the ink Do not touch the pr...

Страница 283: ...hotos to disc label 5 Insert memory card into card slot Note When you insert the memory card before you displays the memory card print menus the photo selection screen in Select photo print is display...

Страница 284: ...for the inner diameter For information on printable discs contact their manufacturers 8 Specify the amount of ink If the print result is blurry select Bleed proof Blurring may be reduced by printing...

Страница 285: ...Disc 14 Select OK The printer starts printing Note Tap Stop to cancel printing After printing allow the printing surface of the disc to dry naturally Do not use hairdryers or expose the disc to direct...

Страница 286: ...en you print or copy from the operation panel of the printer when you print from Smartphone tablet when you print from Windows and when you print from macOS Default Setting for Displaying the Message...

Страница 287: ...d only plain paper in the cassette Important For more on the proper combination of paper settings you can specify by the printer driver Windows or on the touch screen Paper Settings on the Printer Dri...

Страница 288: ...A5 and the paper information registered to the printer is A4 the printer starts printing copying on the paper loaded in the rear tray or in the cassette without changing the paper size setting for pri...

Страница 289: ...playing the Message which Prevents Misprinting When you print copy using the operation panel of the printer or when you print from smartphone tablet The message which prevents misprinting is enabled b...

Страница 290: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 290...

Страница 291: ...screen Using the Operation Panel 4 Select Standard copy The Copy standby screen is displayed 5 Load original document on platen or in ADF Auto Document Feeder 6 Specify settings as necessary A The sca...

Страница 292: ...the original on the platen or from the document output slot after copying is complete Important If you load the original on the platen do not open the document cover or remove the original while Scan...

Страница 293: ...creen to select the method to cancel copying is displayed If you select Cancel all reservations you can cancel copying all scanned data If you select Cancel the last reservation you can cancel the las...

Страница 294: ...ng screen is displayed by selecting Settings in the Copy standby screen Example in Standard copy Preview When Preview is displayed on the print settings screen selecting Preview allows you to preview...

Страница 295: ...is turned off When copying starts in the copy menu that is not available with the specified setting The specified function is not available with current settings is displayed on the touch screen Chang...

Страница 296: ...again Select High for Print qlty to copy in grayscale Grayscale renders tones in a range of grays instead of black or white Layout Select the layout Copying Two Pages onto Single Page Copying Four Pag...

Страница 297: ...Scanning Scanning from Computer Windows Scanning from Computer macOS Scanning from Operation Panel Scanning Using Smartphone Tablet 297...

Страница 298: ...acOS Scanning According to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Tips Positioning Originals Sc...

Страница 299: ...tem Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Important Available functions and settings vary depending on your...

Страница 300: ...agazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatica...

Страница 301: ...Note To set the applications to integrate with see Settings Dialog 301...

Страница 302: ...tish background Items printed on white paper hand written text business cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the sam...

Страница 303: ...Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 303...

Страница 304: ...lity Lite 3 To specify the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can...

Страница 305: ...Scanning Tips Positioning Originals Scanning from Computer 305...

Страница 306: ...F Auto Document Feeder Placing Items When Using Stand Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important Depending on your model th...

Страница 307: ...es or less are cor rected automatically Important Inkjet All In One printer For the portions in which items cannot be scan ned click Home to return to the top page of the Online Manual for your model...

Страница 308: ...ocument until it stops 5 Adjust document guide B to match width of document Do not slide the document guide too hard against the document The document may not be fed properly Note When scanning duplex...

Страница 309: ...the left edge of the platen or B 0 106 inch 2 7 mm from the front edge cannot be scanned 2 Gently close document cover While scanning hold the document cover gently with your hand to keep it closed I...

Страница 310: ...The item type may not be detected automatically In that case specify the item type in IJ Scan Utility and scan 310...

Страница 311: ...Scanning Using Smartphone Tablet Using PIXMA MAXIFY Cloud Link Printing Scanning with Wireless Direct 311...

Страница 312: ...Windows Error An Error Occurs Message Support Code Appears Frequently Asked Questions Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong L...

Страница 313: ...mation Restoring to Factory Defaults Cannot Set Correctly Installation Failed to MP Drivers Installation Windows Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updati...

Страница 314: ...fter Replacing Wireless Router or Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect...

Страница 315: ...t Access to Internet on Wi Fi from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Settings Network Key Password Unknown Forgot Administrator Password of Printer Checking Ne...

Страница 316: ...k Information Restoring to Factory Defaults Default Network Settings Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Con...

Страница 317: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 317...

Страница 318: ...up Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer while Using Wi Fi Note You cannot u...

Страница 319: ...s Wi Fi Settings Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Wi Fi Environment Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Wind...

Страница 320: ...ter on Check Printer Settings Screen During Wired LAN Setup Windows Checking Security Software Settings Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking Rou...

Страница 321: ...ter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redet...

Страница 322: ...Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and n...

Страница 323: ...wireless communication Make sure the or icon is displayed on the touch screen If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the pri...

Страница 324: ...Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate wi...

Страница 325: ...For details see the instruction manual supplied with the wireless router or contact the manufacturer After taking measures above click Redetect on the Check Printer Settings screen to redetect the pri...

Страница 326: ...nother device To check the printer s IP address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings...

Страница 327: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Страница 328: ...tion manual supplied with the wireless router or contact the manufacturer In addition make sure the wireless router you are using is configured to use 2 4 GHz bandwidth Important Depending on the wire...

Страница 329: ...nter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to rede...

Страница 330: ...ter Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer an...

Страница 331: ...displayed on the touch screen If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo t...

Страница 332: ...nother device To check the printer s IP Address print out the network settings information or use the operation panel to display it Display on the touch screen LAN settings Print the network settings...

Страница 333: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network commu...

Страница 334: ...ing MAC address filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the rout...

Страница 335: ...lied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon...

Страница 336: ...redo setup For macOS 1 Click Next The screen telling you that installation has not been completed appears 2 Click No The screen to select application software to install appears 3 Click Back to Top 4...

Страница 337: ...whether printer setup is complete or the settings of wireless router to connect are correct Check3 Make sure printer setup is complete on the computer If it is not perform setup For Windows Perform se...

Страница 338: ...to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal strength and move printer and wireless router as necessary Place the printer a...

Страница 339: ...ect it to enable bidirectional support Check9 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attemptin...

Страница 340: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 340...

Страница 341: ...tch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details c...

Страница 342: ...poor Place the printer and wireless router close to each other Note Though an antenna is attached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is st...

Страница 343: ...annel set on the wireless router Check9 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to a...

Страница 344: ...Wireless Direct specified for the printer display it using the operation panel of the printer or print out the network setting information of the printer Display on the touch screen LAN settings Prin...

Страница 345: ...annot Print Scan through Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction man...

Страница 346: ...tup Utility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility Setting an Encryptio...

Страница 347: ...e identical among the wireless router the printer and your computer To communicate with a wireless router that generates a password automatically you must set the printer to use the password generated...

Страница 348: ...J Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communi...

Страница 349: ...ntication method must be identical among the wireless router the printer and your computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing E...

Страница 350: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 350...

Страница 351: ...screen Canon IJ Network Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Sel...

Страница 352: ...is not displayed on the Start screen select the Search charm and search for Command Prompt In Windows 7 click Start All Programs Accessories Command Prompt 2 Type the ping command and press Enter The...

Страница 353: ...ime 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with tar...

Страница 354: ...restoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For macOS Initialization erases all network settings on the printer making printing or scanning operation fr...

Страница 355: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 355...

Страница 356: ...artphone tablet Turn on the printer or devices If the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of...

Страница 357: ...cal with those of the wireless router change the network settings of it to match with those of the wireless router Check6 Make sure the printer is not placed too far away from the wireless router If t...

Страница 358: ...er is already turned on cycle the power switch Check2 Is the icon displayed on the touch screen If not Wireless Direct is disabled Turn on Wireless Direct Check3 Check the settings of your device smar...

Страница 359: ...on of the printer Display on the touch screen LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is not placed too far away from the device If the distance...

Страница 360: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Paper Does Not Feed Properly No Paper Error Cannot Print on the Disc Label Printout Results Are Unsatisfactory 360...

Страница 361: ...oblem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make...

Страница 362: ...nter s name is selected in the Print dialog box Note If multiple printers are registered to your computer select Set as Default Printer for a printer to make the one selected by default For macOS Make...

Страница 363: ...After printing is completed select Off for Prevention of Print Data Loss Check8 If printing from a computer restart the computer Restart the computer and try printing again 363...

Страница 364: ...ern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pattern is not printed correctly Check if the ink tank for the problem color is empty If the ink...

Страница 365: ...entation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain...

Страница 366: ...er unplug it from the power supply then remove the foreign object Note If the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the pap...

Страница 367: ...ver and rear cover attached properly See Rear View for the positions of the transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon service ce...

Страница 368: ...ray supplied with this printer For more on placing the multi purpose tray see Placing a Printable Disc Check3 Has time elapsed since you placed the multi purpose tray If a certain period of time has e...

Страница 369: ...pose tray will automatically be ejected When the multi purpose tray is pulled out place the multi purpose tray again and retry printing For more on placing the multi purpose tray see Placing a Printab...

Страница 370: ...rinter for Copying Printing from memory card Check the settings using the operation panel Setting Items for Copying Setting Items for Photo Printing Using Operation Panel Printing from your computer C...

Страница 371: ...k Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched Vertical Line Next to Image Cannot Complete Printing Part...

Страница 372: ...Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Printing Is Blurry Colors Are Wrong 372...

Страница 373: ...the ink tank B peel it off Check4 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the...

Страница 374: ...e printable side facing down Refer to the instruction manual supplied with the paper for detailed information on the printable side When copying see also the sections below Check6 Is platen glass or g...

Страница 375: ...t the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Adj...

Страница 376: ...n using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the...

Страница 377: ...eet at a time Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even wit...

Страница 378: ...nd try printing again If you are printing with a low brightness setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Printing from your computer Windows Chec...

Страница 379: ...e to set the correct paper size Check9 Set longer ink drying time This allows the printed surface to dry preventing smudges and scratches For Windows 1 Check that printer is turned on 2 Open Canon IJ...

Страница 380: ...ts Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printout...

Страница 381: ...Scanning Problems macOS Scanning Problems 381...

Страница 382: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 382...

Страница 383: ...computer Check 4 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Restart the computer Check 6 To scan from the printer s ope...

Страница 384: ...te The operation may differ depending on the application Check 3 Scan and save images with IJ Scan Utility Lite and open the files in your application Check 4 Your scanner may be locked Personal scann...

Страница 385: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in Touch Screen 385...

Страница 386: ...power plug is securely connected to printer and then turn on again Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem c...

Страница 387: ...e screen 3 Select ECO 4 Select Energy saving settings 5 Check displayed message and select Next 6 Select Auto power off 7 Select Never 8 Select OK The setting is disabled To disable the setting from t...

Страница 388: ...for Auto Power Off 5 Select OK 6 Select OK on the displayed screen The setting to shut off the power automatically is disabled Note Refer to below to disable the setting from ScanGear scanner driver...

Страница 389: ...environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a cert...

Страница 390: ...mportant Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional suppor...

Страница 391: ...he instructions below to select your language 1 Press HOME button and wait a little 2 Select Setup icon Using the Operation Panel 3 Select 4 Select sixth setting item from top 5 Select a language for...

Страница 392: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 392...

Страница 393: ...7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with...

Страница 394: ...all the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Not...

Страница 395: ...rs that you downloaded In the connection method selection screen select Use the printer with Wi Fi connection or Use the printer with wired LAN connection according to the connection method you use Th...

Страница 396: ...Errors and Messages An Error Occurs Message Support Code Appears 396...

Страница 397: ...or an error code appears on the printer For some errors a support code error number appears on the computer screen When a Support Code and a message are displayed on the computer screen Windows When...

Страница 398: ...tput Error Communication Error Windows Other Error Messages Windows Message Appears on Touch Screen Check the message and take an appropriate action Power was not turned off correctly the last time Pr...

Страница 399: ...printing If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry th...

Страница 400: ...ease the amount of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase the available memory If you still cannot print restart your compu...

Страница 401: ...port Code Appears on Touch Screen and Computer Screen 1000 to 1ZZZ 1000 1001 1002 1003 1013 1200 1240 1270 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1551 1552 1600 166...

Страница 402: ...00 6801 6830 6831 6832 6833 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6934 6935 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6951 6A80 6A81 6D01 7000 to 7ZZZ 7500 7600 7700 7800 8000...

Страница 403: ...or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the paper is jammed as the printer pulled in the printed pap...

Страница 404: ...ng and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer If the paper tears and you cannot remove the jammed paper from the paper output slot...

Страница 405: ...loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the p...

Страница 406: ...nter Paper Is Jammed inside Printer If the paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Remo...

Страница 407: ...Paper Is Jammed inside Printer If the paper is jammed at the feeder of the cassette Pull out the cassette and then remove the paper slowly with both hands If none of the above is applied see Removing...

Страница 408: ...printer pulled in the printed paper try to remove the paper from the following locations Paper output slot 1300 Inside of the printer Paper Is Jammed inside Printer If the measures above do not solve...

Страница 409: ...re you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch white belt A If you soil or scratch this part by touching it with paper or your hand it c...

Страница 410: ...it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 6 Make sure all jammed paper is removed If the paper tears when you pull out it a bit of paper may r...

Страница 411: ...When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on the touch screen or on your computer screen when you resume printing after r...

Страница 412: ...ng and you need to turn off the printer to remove it tap Stop to stop the printing before you turn off the printer 1 Rotate printer so that rear side of printer faces toward you 2 Open rear tray cover...

Страница 413: ...e inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up t...

Страница 414: ...d 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the transport unit cover 5 Attach rear cover Insert the projections of the right side of t...

Страница 415: ...If the measures above do not solve the problem contact your nearest Canon service center to request a repair 415...

Страница 416: ...n you load paper in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures select OK on the touch screen Important Be sure to close the feed slot cove...

Страница 417: ...er when you load paper in the cassette Set paper information for the paper in the cassette After carrying out the above measures select OK on the touch screen Note Once the cassette is inserted the sc...

Страница 418: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are replacing an ink tank 418...

Страница 419: ...1401 Cause Print head may be damaged What to Do Turn off the printer and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair 419...

Страница 420: ...If printing is in progress and you want to continue printing tap OK on the printer with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The...

Страница 421: ...ank cannot be recognized What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer Check the ink tank If you want to cancel printing tap Stop...

Страница 422: ...p on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liab...

Страница 423: ...e this function touch Stop on the printer for at least 5 seconds and then release it With this operation disabling the function for detecting the remaining ink level is memorized Please be advised tha...

Страница 424: ...ull What to Do Select OK on the touch screen to continue printing Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels th...

Страница 425: ...o Open the scanning unit cover and make sure the tape for securing the print head holder during transportation has been removed If the tape is still there remove it and close the scanning unit cover I...

Страница 426: ...r copying make the copy paper settings to match cassette paper information set on the printer See below for details on cassette paper information set on the printer Paper Settings If the print or copy...

Страница 427: ...ssette paper information appears Set paper information for the paper in the cassette Note If you do not know what paper information to set tap Back The previous screen appears showing the paper size a...

Страница 428: ...printing or copying using the operation panel of the printer Feed settings To change the message view setting when printing using the printer driver Changing the Printer Operation Mode Windows Changi...

Страница 429: ...4103 Cause Cannot perform printing with current print settings What to Do Tap Stop on the touch screen to cancel printing Then change the print settings and retry printing 429...

Страница 430: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Страница 431: ...inter error has occurred What to Do Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request...

Страница 432: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

Страница 433: ...rror has occurred What to Do Turn off printer and unplug it After a while plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to...

Страница 434: ...e Printer error has occurred What to Do Contact your nearest Canon service center to request a repair Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or...

Страница 435: ...remove it depending on the jammed location and cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the p...

Страница 436: ...Remove any impediment Make sure the ink tanks are properly installed Press ink tanks until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon...

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