67
Troubleshooting
Paper Does Not Feed Properly
Cause
Action
Printing on inappropriate type of
paper.
Check to see if the paper you are printing on is not too thick or
curled.
See “Paper Handling” on page 11.
Paper Feed Rollers are dirty.
If paper is not feeding properly, clean the Paper Feed Rollers.
Cleaning the Paper Feed Rollers will wear the rollers, so perform
this procedure only when necessary.
For details on cleaning, see “Cleaning the Roller (Roller
Cleaning)” of the
User’s Guide
on-screen manual.
Paper not loaded properly.
Make sure of the following when you load paper in the printer.
When loading two or more sheets of paper, align the edges of the
sheets before loading.
Always load the paper in portrait orientation, regardless of the
printing orientation.
Align paper to the right edge of the Auto Sheet Feeder.
Slide the Paper Guide until it touches the left edge of paper.
Foreign object in the Auto
Sheet Feeder.
Make sure that there are no foreign objects in the Auto Sheet
Feeder.