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Chapter 4 Troubleshooting

List of Error Messages/Warning Messages

When trouble occurs while operating the printer or printing, the Status Monitor will activate and display error
messages and warning messages. If problems persist after trying these procedures, please contact your place of
purchase.

IMPORTANT

• When error messages are displayed the printer will automatically go offline. Depending on the type of error, even

after handling the error, there are cases where it will not go online automatically. In this case, press the pause key
and return the printer to online state.

• If multiple errors occur simultaneously, the errors will be shown in order of importance.
• If the Status Monitor is minimized or is in the task tray, Status Monitor window will be displayed when an error

occurs.

• After selecting the message displayed, if [Display the details of the Status] is clicked (or the message of the [Status

Information] is double-clicked), a separate screen will appear to confirm the message details along with steps to
handle the error.

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Содержание LX-P1300

Страница 1: ...User s Guide COLOR LABEL PRINTER LX P1300 LX D1300 CANON FINETECH NISCA INC 2018 4Y1 8615 030...

Страница 2: ...ing with the Color Correction Method Changed 52 Printing in Black and White 53 Print the Gradation Smoothly 54 Setting the Sharpness 56 Adjusting the Color Balance 58 Adjusting the Density 60 Adjustin...

Страница 3: ...ons 150 Status Lamp Lights up Orange 150 Status Lamp Is Flashing Orange 152 Power Does not Turn on 153 Printing Does not Start Complete 153 Paper Does not Feed Properly 156 Improving the Print Quality...

Страница 4: ...ons including notes for operation and additional explanations Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Sample...

Страница 5: ...omissions or mistakes in this manual We can accept no responsibility for loss or damages resulting from the use of this printer or its software please accept this before you use the printer Legal Not...

Страница 6: ...rence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recep...

Страница 7: ...Operation This chapter describes basic things to remember before using this product Names and Functions of Components 2 Turning the Printer On Off 6 Loading the Paper 12 How to Print 25 Configuring Pr...

Страница 8: ...are provided on this panel 4 Ink Tank Cover Open this cover when replacing ink tanks 5 USB Connector Connect a USB cable to this connector 6 LAN Connector Connect a LAN cable to this connector 7 Powe...

Страница 9: ...3 Names and Functions of Components Internal View 1 1 Maintenance Cartridge Ink used to clean printhead is collected in this cartridge...

Страница 10: ...orts paper here Clean the transport area when stained with paper dust and ink 3 Paper Alignment Line Align the paper leading edge with this line 4 Paper Set Lever Secure paper to the transport unit us...

Страница 11: ...s Bk C M Y Each lamp lights up or blinks when there is no ink available for printing or the ink tank is low Lit There is no ink available for printing or the ink tank is faulty Blink The ink tank is l...

Страница 12: ...the Printer On 1 Press the power key The status lamp blinks green and then lights up NOTE About the Sleep Timer P 8 The printer will automatically enter sleep mode when a predetermined amount of time...

Страница 13: ...ower lamp stops blinking the printer is turned off When the status lamp is off press and hold the power key for at least 1 second IMPORTANT After powering the printer down make sure the power lamp is...

Страница 14: ...he printer is automatically switched back from the sleep state to the online state When the power key is pressed When print data is received When cleaning etc is performed 1 Make sure the printer is i...

Страница 15: ...Switch the printer to the sleep state 1 2 1 Click the Utility tab 2 Click Sleep A confirmation message appears 3 3 Review the message and then click Yes The power lamp blinks slowly and the printer i...

Страница 16: ...ntact your system administrator appears For more details see Administrative privileges required for certain features P 40 When printing is in progress or an error has occurred you cannot change the se...

Страница 17: ...etting time of the sleep timer The time can be set in minutes within the range from 1 to 60 min 4 Enter the setting time of the off timer The time can be set in minutes within the range from 1 to 720...

Страница 18: ...advance that the transport area and paper guide are not stained with ink If the transport area or paper guide is stained with ink clean the transport unit For how to clean the transport area and pape...

Страница 19: ...p is lit If the power lamp is off press the power key to turn the printer on P 6 2 Pull the transport unit out of the printer 1 Raise the transport unit lever 2 Pull this lever while holding the print...

Страница 20: ...hands so that it does not fall down Do not put your hands inside the printer Failure or physical injury could result Ink adhered inside of the printer could stain clothes or hands IMPORTANT When pulli...

Страница 21: ...ing paper for the first time Refer to P 15 When replacing paper after the printer has run out of paper Refer to P 16 When replacing with paper of a different type or size Refer to P 18 When setting pa...

Страница 22: ...peration When replacing paper after the printer has run out of paper 1 Open the paper set lever 2 Peel off the tape affixed at the end of the remaining paper 3 Pull the remaining paper out through the...

Страница 23: ...l holder IMPORTANT When replacing paper before the printer has finished printing ensure that the new paper is the same type and size of the paper to be replaced Using new paper of a different type or...

Страница 24: ...Chapter 1 Basic Operation When replacing with paper of a different type or size 1 Open the paper set lever 2 Pull the paper set out between the paper guides onto the roll holder 3 Remove the roll hold...

Страница 25: ...guides Removing the roll holder with paper still set between the paper guides could damage the paper guides or sensor 4 Remove paper or a paper core from the roll holder 1 Remove the roll holder shaf...

Страница 26: ...sh the roller stoppers until they are pressed against paper without clearance 2 Insert the roll holder shaft until it clicks 6 Set the roll holder in the transport unit as shown in the figure NOTE If...

Страница 27: ...oved to the guide position 54 mm NOTE For the default paper size set the paper guide at the position shown in Table 1 Guide positions of paper For the paper of custom paper size confirm the guide posi...

Страница 28: ...nd E If it is hard to feed paper in check whether the paper guide is positioned properly P 21 IMPORTANT If there is a large slack in the paper roll remove the roll and tighten the paper Paper with a l...

Страница 29: ...f the rollers are not firmly pressed onto the paper surface the paper set lever can not be closed 10 Set the transport unit in the printer 1 Slowly insert the transport unit as far as it will go If th...

Страница 30: ...original plastic bag or box and store it in a place where it will not be exposed to high temperature high humidity and direct sunlight It is recommended that unpacked paper be used up in the shortest...

Страница 31: ...ep state to an operating state Selecting Never in the Microsoft Windows Power Saver or Power Option settings will prevent the computer from entering a sleep state Follow the procedure below to open th...

Страница 32: ...rint dialog box Printing starts IMPORTANT While the printer is printing observe the following precautions Do not open the ink tank cover and transport unit lever It could cause a printer failure Shock...

Страница 33: ...ls P 30 If the paper size you want to select is not found in the list set the Custom Paper Size or the Customize For more details P 42 NOTE Checking the Current Printing Status The status monitor allo...

Страница 34: ...he printer driver To read the description of a setting item Right click on the character string of the setting item and then click Help Cancel Printing To cancel printing click Cancel Print Job on the...

Страница 35: ...0 The settings are effective for all documents Opening the Properties window P 30 Display the Utility tab to perform printer maintenance or change printer settings Opening the Printer Driver Setup Win...

Страница 36: ...nter icon and then select Printing Preferences The printer driver setup window appears IMPORTANT The settings that can be configured on the Utility tab of the printer properties window are different f...

Страница 37: ...ings that can be configured on the Utility tab of the printer properties window are different from those that can be configured on the Utility tab of the printing preferences window P 38 NOTE About th...

Страница 38: ...w showing the current settings The current settings of paper size and print orientation are shown Upper pane Paper Size 3 Lower pane Orientation 6 3 Paper Size Select the size of the paper to use for...

Страница 39: ...rinter driver by clicking this button On the displayed screen clicking Obtain Printer Information displays the information of the currently connected printer NOTE Keep the following points in mind whe...

Страница 40: ...ction 4 Monochrome Print P 53 Select this check box to make black and white prints 5 Detailed Settings Clicking this button displays the Detailed Settings dialog box Use this dialog box to correct col...

Страница 41: ...tab the auto cutter settings can be configured 1 2 1 Auto Cutter P 75 Select this check box when you want to use the auto cutter 2 Defaults Clicking this button restores the default settings on the Cu...

Страница 42: ...Overlay printing can be set in the Overlay Settings tab of the Printing Preferences Window 1 2 1 Overlay P 65 Select this check box to perform overlay printing 2 Defaults Clicking this button restores...

Страница 43: ...accelerates printing on the first sheet of paper 4 Print Speed P 73 Selecting this check box allows you to set the print speed 2 Print Order Specify the order of printing To print from the first page...

Страница 44: ...Chapter 1 Basic Operation Utility tab Perform printer maintenance or change printer settings on the Utility tab For LX P1300 1 2 3 4 5 6 9 8 10 11 12 13 14 7 For LX D1300 1 2 3 4 5 6 9 8 10 11 12 13...

Страница 45: ...reparations for moving the printer indoors 6 Sleep Timer Setting P 10 Set the time that elapses before the printer enters sleep mode and the time that elapses before the printer is turned off by click...

Страница 46: ...he administrator of the computer and proceed with operation following the procedure below 1 Right click on start and then select Control Panel Hardware and Sound Devices and printers Windows 8 1 From...

Страница 47: ...e 42 Changing Print Quality and Adjusting Color 50 Carrying out Overlay Printing 65 Setting Paper Feed Speed 72 Setting the Cutter 75 Registering Frequently Used Print Settings 85 Changing the Special...

Страница 48: ...tive only for the document that is currently open The procedure for registering the size of a unique paper for example paper A as a custom paper size is described below 1 Open the printer driver setup...

Страница 49: ...The paper name cannot be changed 2 Select a display unit 3 Select a paper from the Paper Form pull down menu Label Gap Normal label paper The leading edge of paper is recognized on detecting a label...

Страница 50: ...set differ depending on the paper form For the ranges of settable values see Ranges of Custom Paper Sizes P 46 5 Click Register A confirmation message appears 6 6 Click Yes If the paper size has been...

Страница 51: ...the printer driver setup window Printing will take place according to the specified paper size NOTE Deleting the Registered Custom Paper Size Select the paper size you want to delete from Paper Size...

Страница 52: ...r paper Paper width 25 4 mm to 62 0 mm 1 00 inch to 2 44 inch Paper length 25 4 mm to 400 0 mm 1 00 inch to 15 75 inch Top margin 1 5 mm to Paper length 1 0 Bottom margin mm 0 06 inch to Paper length...

Страница 53: ...in 2 Mark Paper length 1 Transport direction 1 Paper length Length from the center of a mark to the center of the next mark 2 Top margin bottom margin Total of the half of the mark length and the top...

Страница 54: ...r of a mark to the center of the next mark Paper width 28 4 mm to 63 0 mm 1 12 inch to 2 48 inch Paper length 2 25 4 mm to 400 0 mm 1 00 inch to 15 75 inch Top margin 1 5 mm to Paper length 1 0 Bottom...

Страница 55: ...width 28 4 mm to 63 0 mm 1 12 inch to 2 48 inch Paper length 25 4 mm to 400 0 mm 1 00 inch to 15 75 inch Top margin 1 5 mm to Paper length 1 0 Bottom margin mm 0 06 inch to Paper length 0 04 Bottom ma...

Страница 56: ...st suited for the final print 1 Open the printer driver setup window P 29 2 Select a resolution 1 2 1 Click the Color tab 2 Select Input resolution 1200dpi or Input resolution 600dpi Input resolution...

Страница 57: ...rror Diffusion This method is suitable for printing photos and graphics requiring subtle gradation NOTE When Error Diffusion is selected a longer time is required to process data as compared with Dith...

Страница 58: ...nt is made for this printer Disable Image processing is performed at the highest speed without color correction Select this method to give priority to the printing speed 3 Complete the setting procedu...

Страница 59: ...e prints are made only black ink is used 1 Open the printer driver setup window P 29 2 Configure the settings for black and white printing 1 2 1 Click the Color tab 2 Check the Monochrome Print check...

Страница 60: ...r gradients in the printout 1 Open the printer driver setup window P 29 2 Select a color correction method from the Color Correction pull down menu and then choose the Detailed Settings dialog box 1 3...

Страница 61: ...etup window When printing begins the gradation of the document will be printed smoothly NOTE Print the gradation smoothly can not be selected when Color Correction is set to Disable Print the gradatio...

Страница 62: ...s You can improve contours edge definition and reduce blurriness in an image by adjusting the sharpness 1 Open the printer driver setup window P 29 2 Display the Detailed Settings dialog box 1 2 1 Cli...

Страница 63: ...Small 2 Medium and 3 Large The sharpness level increases or decreases when the number increases or decreases When 0 None is selected no adjustment is made to sharpness 2 Click OK 4 Complete the setti...

Страница 64: ...Color Balance You can adjust the color balance for printed colors cyan magenta yellow and black 1 Open the printer driver setup window P 29 2 Display the Detailed Settings dialog box 1 2 1 Click the...

Страница 65: ...the fainter the color becomes The more you move the slider to the right the darker the color becomes A value can be directly entered in the entry box interlocked with the slider as shown on the left...

Страница 66: ...ensity If you are not satisfied with the overall density of the printed result adjustment can be made 1 Open the printer driver setup window P 29 2 Open the Detailed Settings dialog box 1 2 1 Click th...

Страница 67: ...t the lower the density becomes The more you move the slider to the right the higher the density becomes A value can be directly entered in the entry box interlocked with the slider as shown on the le...

Страница 68: ...portions are not clearly distinguished from the light portions of the printed result 1 Open the printer driver setup window P 29 2 Select a color correction method from the Color Correction pull down...

Страница 69: ...efault position 0 The slider can be moved between 50 to 50 The more you move the slider to the left the lower the contrast becomes The more you move the slider to the right the higher the contrast bec...

Страница 70: ...ocument will be printed at the adjusted brightness and contrast NOTE Brightness can not be selected when Color Correction is set to Disable Brightness can not be selected when a paper type associated...

Страница 71: ...e times allowing the data to be printed quickly Overlay printing process Step1 Print fixed data image template etc to the printer to create a form file Print Create A form file of2 will be created in...

Страница 72: ...to create the data 2 Display the printer driver setup window from the application software P 29 3 Create a form file 1 2 3 4 1 Click the Overlay Settings tab 2 Check the Overlay check box 3 Select Pr...

Страница 73: ...eferenced by both the server and client The file name to be entered in the File Name storage location of form file of2 entry box must be a path name e g PC Commom FormFolder file of2 that can be refer...

Страница 74: ...ing 2 Right click the printer icon and select Printer Properties The properties window will appear 3 Click on the Advanced tab and uncheck the Enable advanced printing features The spool format will b...

Страница 75: ...the data 2 Display the printer driver setup window from the application software P 29 3 Configure the settings for overlay printing 1 3 4 2 1 Click the Overlay Settings tab 2 Check the Overlay check...

Страница 76: ...ons where they overlap colors of the form file and documents are mixed When normal overlay printing is performed Print the overlay with simple setting box is not checked neither the form file nor docu...

Страница 77: ...71 Carrying out Overlay Printing NOTE Clicking How to Overlay printing in the Overlay Settings tab will display the help screen showing the Overlay printing method...

Страница 78: ...ode check box is selected the printing time may be longer than usual the 1st Print Priority Mode check box is not selected depending on the operating environment and the type of print data When the En...

Страница 79: ...ed timing with the operation of a unit e g a paper rewinger or according to the type of print data 1 Open the printer driver setup window P 29 2 Adjust the paper feed speed 1 2 1 Click the Advanced Se...

Страница 80: ...rint data transmission status The printing speed automatically changes to 120 mm sec 4 7 in sec or 80 mm sec 3 1 in sec IMPORTANT When glossy paper is used the maximum printing speed is limited to 80...

Страница 81: ...Full label paper cannot be cut If it is cut a printer failure could result If the cutter has become extremely dull contact your place of purchase without disassembling the cutter Setting the Auto Cut...

Страница 82: ...ect the cutting timing s for the beginning of printing and or the end of printing 1 2 1 To cut paper at the beginning of printing select the Cut before the job check box 2 To cut paper at the end of p...

Страница 83: ...or printing all pages of a document repeatedly Paper is cut at intervals of the number of pages specified using the Cut Interval spinner 1 2 3 1 Check the Cut during the job check box 2 Select During...

Страница 84: ...the Cut Interval spinner 1 2 3 4 1 Check the Cut during the job check box 2 Select Group print cut 3 To cut paper within each group check the Cut within the group check box 4 Specify the cutting inter...

Страница 85: ...ed labels IMPORTANT Administrative privileges over this printer are required to configure printer settings If a user without administrative privileges proceeds with configuration of settings a message...

Страница 86: ...debar is the default position 0 0mm The more you slide the slider to the left minus the more the cutting position moves forward Paper ejection side The more you slide the slider to the right plus the...

Страница 87: ...Operating the Manual Cut Paper can be cut manually when you do not use the auto cutter feature the Auto Cutter check box is not selected or you have stopped printing temporarily IMPORTANT When printin...

Страница 88: ...Operating the Cutter from the Printer Driver 1 Open the printer driver setup window P 29 2 Operate the cutter 2 1 1 Click the Utility tab 2 Click Manual Cut A confirmation message appears 3 3 Click Ye...

Страница 89: ...from the Status Monitor 1 Open the printer driver setup window P 29 2 Start the status monitor 2 1 1 Click the Utility tab 2 Click Start Status Monitor 3 Operate the cutter 1 1 Select Manual Cut from...

Страница 90: ...84 Chapter 2 Printing Operating the Cutter from the Operation Panel 1 Press and hold the pause key for at least 2 seconds The cutter operates...

Страница 91: ...n be registered in Favorites When the Settings screen of the printer driver is displayed from the application software it is not possible to register or delete settings in from Favorites To do so disp...

Страница 92: ...lick Register Delete The Register Delete Favorites dialog box appears 3 4 3 Enter a desired name in the Setting File Name entry box and then confirm the Setting Contents Up to 16 characters can be ent...

Страница 93: ...List and then click Change Name After changing the name click Register Deleting a Favorite To delete a registered favorite select if from the Registered Settings List and then click Delete Confirming...

Страница 94: ...ne Error Diffusion Color Correction Driver Correction Monochrome Print Off Print the gradation smoothly Off Sharpness 0 None Color Balance 0 for all of Bk C M Y Brightness Normal Density 0 Contrast 0...

Страница 95: ...re when used in a location where the room temperature easily fluctuates the mode automatically switches according to room temperature when printing resulting in uneven print quality Use this mode when...

Страница 96: ...90 Chapter 2 Printing 1 Open the properties window of the printer P 30 2 Display the Special Settings dialog box 2 1 1 Click the Utility tab 2 Click Special Settings...

Страница 97: ...ed printer online status are displayed When the computer cannot communicate with the printer offline status the special settings that the computer received in the last communication when the printer w...

Страница 98: ...92 Chapter 2 Printing 4 Finish updating the special settings 1 1 Click Close...

Страница 99: ...over this printer are required to configure printer settings If a user without administrative privileges proceeds with configuring printer settings a message You do not have rights to printer managem...

Страница 100: ...s cannot be used cannot be used as the start character of the paper type name 3 Set ink jetting amounts for respective colors Moving the slider to the left decreases the ink jetting amount and moving...

Страница 101: ...ck Yes The paper types are registered in Paper Type Names NOTE A confirmation message will be displayed when registering a new media type that will increase the ink jetting amount Review the message a...

Страница 102: ...96 Chapter 2 Printing 4 Complete a test print to check the print result NOTE Deleting a paper type To delete a registered paper type select it from the Paper Type Names and then click Delete...

Страница 103: ...er Status 98 Replacing the Ink Tank 101 Replacing the Maintenance Cartridge 108 Cleaning the Print Head 115 Adjusting Print Head Position 119 Checking the Setting Values 133 Maintaining Ink Quality LX...

Страница 104: ...tate Background is blue The printer is online and ready to print Displayed when the printer is offline Background is gray Displayed when a warning has been issued Background is yellow A warning messag...

Страница 105: ...iewing the Status Information The Status Information indicates the status of the printer by displaying the following four icons and messages Information Warning message P 171 Operator Call Error messa...

Страница 106: ...Monitor window on the taskbar Start at Task Tray Create an icon for the open Status Monitor window and stores the icon in the task tray A dot symbol marks the currently selected item NOTE To start th...

Страница 107: ...or even within the maintenance contract period or warranty period Replace each ink tank as quickly as possible Do not leave the printer for a long period with any ink tank removed Do not leave ink tan...

Страница 108: ...icated by the ink lamp Indication by Ink lamp The ink lamp lights up when the corresponding ink tank ineeds to be replaced Indication on the status monitor An error message XXXX ink empty appears on t...

Страница 109: ...k to remove it Do not remove two or more ink tanks at the same time When replacing two or more ink tanks be sure to replace the tanks one by one IMPORTANT Handle the ink tank carefully so that your cl...

Страница 110: ...4 When using the LX D1300 proceed to Step 4 P 105 For LX P1300 only 2 Hold the ink tank with the orange protective cap up Do not remove the orange protective cap at this time Shake the ink tank with t...

Страница 111: ...ld come out Do not touch the ink tank electric contacts The printer could fail in operation printing After removing the protective cap do not touch the ink supply opening Ink could not be supplied pro...

Страница 112: ...to place IMPORTANT Install the ink tank at the correct position according to the label If any ink tank is installed in the wrong position the printer cannot print In addition ink colors could be mixed...

Страница 113: ...to have a new ink tank ready Off The ink tank is full The pictures of ink tanks shown on the status monitor stand for yellow Y magenta M cyan C and black Bk ink tanks from left IMPORTANT For details...

Страница 114: ...ult a physician immediately IMPORTANT Do not leave the printer for a long time with the maintenance cartridge removed Do not insert or remove the maintenance cartridge except when replacing it Replace...

Страница 115: ...tenance cartridge 1 Open the shipping box 2 Take the maintenance cartridge out of the shipping box 2 Pull the transport unit out of the printer 1 Raise the transport unit lever 2 Pull this lever while...

Страница 116: ...ands so that it does not fall down Do not put your hands inside the printer Failure or physical injury could result Ink adhered inside of the printer could stain clothes or hands IMPORTANT When pullin...

Страница 117: ...aintenance cartridge in the plastic bag A new maintenance cartridge comes with a plastic bag to put the used maintenance cartridge in 3 Zip the plastic bag closed completely IMPORTANT Do not shake or...

Страница 118: ...ter 3 Maintenance 4 Install the new maintenance cartridge Insert the maintenance cartridge as far as it will go 5 Set the transport unit in the printer 1 Slowly insert the transport unit as far as it...

Страница 119: ...e careful not to get your fingers caught between the transport unit and the main body of the printer IMPORTANT Do not store the used maintenance cartridge with the ink inlet down Ink leaking from the...

Страница 120: ...by maintenance cartridge lamp Display on status monitor Status Lit The maintenance cartridge is full and must be replaced Blink The maintenance cartridge has limited free space Free space About 10 It...

Страница 121: ...ng is in progress do not perform any other operation Since cleaning consumes inks clean only when necessary Note that strong cleaning consumes more ink than normal cleaning light cleaning The print he...

Страница 122: ...n It takes about 2 minutes For LX D1300 4 minutes to finish the cleaning NOTE If printing is still faint after the completion of light cleaning perform strong cleaning P 117 Cleaning during Printing Y...

Страница 123: ...t cleaning perform strong cleaning IMPORTANT Since strong cleaning consumes more ink than normal cleaning light cleaning perform only when necessary 1 Open the printer driver setup window P 29 2 Perfo...

Страница 124: ...button to clean nozzles for all colors together 4 Click Send 5 5 Review the displayed message and then click Yes Strong cleaning begins When cleaning is in progress do not perform any other operation...

Страница 125: ...system administrator appears For more details see Administrative privileges required for certain features P 40 Make sure exclusive paper for color label printer which is equal to or larger than 1 inc...

Страница 126: ...stment dialog box 2 1 1 Click the Utility tab 2 Click Print Head Position Adjustment NOTE Clicking The details of the adjustment method are here in the Print Head Position Adjustment dialog box will d...

Страница 127: ...nter is not operating and then click Print A confirmation message will appear 2 2 Review the displayed message and then click Yes Printing of adjustment patterns will begin 3 3 If adjustment patterns...

Страница 128: ...the reference position of each ink For LX P1300 For LX D1300 28 24 20 16 12 8 4 0 28 24 20 16 12 8 4 32 32 28 24 20 16 12 8 4 0 28 24 20 16 12 8 4 32 32 28 24 20 16 12 8 4 0 28 24 20 16 12 8 4 32 32 T...

Страница 129: ...tion P 123 2 Click Proceed to Step 3 NOTE Adjusting the Reference Position When the reference position is correct the top line of the black frame is located 1 5 mm 0 06 inch below the upper edge of th...

Страница 130: ...from Step 1 printing of adjustment patterns click Return to Step 1 7 Step 3 Adjust the print head position for black Adjust the print head position for black while looking at the adjustment pattern K...

Страница 131: ...at the top of the magenta and black lines which appear to be smoothly connected without steps For example in the pattern shown on the left the adjustment value is 4 4 4 Click the button X and then spe...

Страница 132: ...rom Step 2 adjustment of the reference position click Return to Step 2 8 Step 4 Adjust the print head position for cyan and yellow Adjust the print head position for cyan while looking at the adjustme...

Страница 133: ...attern in Head Position Adjustment dialog box will be outlined in red 28 24 20 12 16 4 8 0 28 24 20 16 12 8 4 4 3 Read the horizontal adjustment value on the adjustment pattern C The adjustment value...

Страница 134: ...the vertical and horizontal adjustment values If the radio button is selected the visible point in the adjustment pattern in Head Position Adjustment dialog box will be outlined in red NOTE To specif...

Страница 135: ...129 Adjusting Print Head Position 9 Step 5 Send the adjustment values to the printer 1 1 Click Send A confirmation message will appear 2 2 Click Yes The print head position is adjusted 3 3 Click OK...

Страница 136: ...ent patterns begins 3 3 When adjustment patterns have been printed normally click Yes If you select No printing patterns will be printed again 11Check the adjustment patterns after the adjustment of t...

Страница 137: ...131 Adjusting Print Head Position 12Complete the print head position adjustment procedure 1 1 Click Close A confirmation message will appear 2 2 Click Yes...

Страница 138: ...132 Chapter 3 Maintenance...

Страница 139: ...inted The setting information cannot be printed when printing is in progress or an error has occurred Close the status monitor if it is running If this function is run on a shared printer make sure th...

Страница 140: ...he Utility tab 2 Click Output Setting Value The Output Setting Value dialog box appears 3 4 3 Select an output destination When you selected the Output to file Click Reference and select the storage l...

Страница 141: ...led Disabled Vertical adjustment value of each print head Bk C M Y Horizontal adjustment value of each print head Bk C M Y Mac Address IP Address Cutter position adjustment value For LX D1300 XX XXXX...

Страница 142: ...not necessary to perform ink refreshing until this message appears Ink refreshing consumes ink Administrative privileges over this printer are required to perform ink refreshing Even if the warning m...

Страница 143: ...OTE When the warning message Ink refresh timing exceeded appears the following pop up screen is displayed at the same time Click Start Ink Refresh to go to step 4 P 138 2 Perform ink refreshing 2 1 1...

Страница 144: ...OK Confirm the ink tank handling precautions 5 Perform the procedure for stirring the ink in each ink tank following the the procedure to the left Stir ink in all ink tanks When shaking the ink tank...

Страница 145: ...rinting After removing the protective cap do not touch the ink supply opening Ink could not be supplied properly After removing the protective cap do not shake the ink tank with the ink supply opening...

Страница 146: ...shown on the left appears install the ink tanks After installing the ink tanks closing the ink tank cover will start ink filling automatically Do not operate the printer before the message Ink refres...

Страница 147: ...then click Retry For how to replace the maintenance cartridge see Replacing the Maintenance Cartridge P 108 When the message xxxx ink empty appears replace the empty ink tank with a new one and then...

Страница 148: ...parts inside the printer a fire or electric shock could result Cleaning the exterior of the printer To preserve the print quality periodically clean the exterior of the printer CAUTION Prior to clean...

Страница 149: ...143 Cleaning the Printer 3 Wipe the exterior clean with a damp cloth thoroughly wrung out 4 Connect the power cord and interface cable...

Страница 150: ...stained or paper cannot be fed properly the transport unit may be stained Clean the transport unit periodically 1 Pull the transport unit out of the printer 1 Raise the transport unit lever 2 Pull th...

Страница 151: ...nds so that it does not fall down Do not put your hands inside the printer Failure or physical injury could result Ink adhered inside of the printer could stain clothes or hands IMPORTANT When pulling...

Страница 152: ...Wipe the transport unit clean with a damp cloth thoroughly wrung out 1 Open the paper set lever Remove paper if it is still in the printer P 18 2 Wipe ink and paper dust off the transport area paper...

Страница 153: ...147 Cleaning the Printer 3 Remove the paper retainer A 4 Turn the paper retainer A over and wipe ink and paper dust off on the back surface 5 Wipe ink and paper dust off the sensors B C and D A B C D...

Страница 154: ...o not use a paper towel or tissue If a torn piece or dust of the paper towel or tissue enters inside of the printer a printer failure could result 3 Mount the paper retainer Align the mark indicated o...

Страница 155: ...Chapter 4 Troubleshooting For Troubleshooting Operations 150 List of Error Messages Warning Messages 164...

Страница 156: ...n an error occurs in the printer requiring actions the status lamp of the operation panel will light up orange operator call error The error details and actions required can be confirmed with the stat...

Страница 157: ...ning Messages P 164 When error messages are displayed the printer will automatically go offline Depending on the type of error even after handling the error there are cases where it will not go online...

Страница 158: ...status lamp of the operation panel will flash orange service call error Handle accordingly 1 Turn the printer off P 7 2 After the power lamp goes off turn the power on again 3 If an error occurs after...

Страница 159: ...rinter correctly with the interface cable Is the correct printer selected Select the printer to be used with the Printing dialog box Are you printing a large image If the status lamp green is flashing...

Страница 160: ...eps 1 Right click on start and then select Control Panel Hardware and Sound Devices and printers For Windows 8 1 From the Desktop charms select Settings Control Panel Hardware and Sound Devices and Pr...

Страница 161: ...rch and enter cmd For Windows 8 1 From the Desktop charms select Settings and enter cmd For Windows 7 Enter cmd in the Search programs and files of the Start menu 2 In the window started enter ipconfi...

Страница 162: ...e printer enabled The port number and protocol that the printer uses for communication are set as follows Use these settings as references Port number Protocol 50000 TCP 50001 TCP UDP 50002 UDP Paper...

Страница 163: ...elect the Low Temperature Print Mode in the Special Settings P 89 There are areas missing and shown white in the printed results Confirm that the paper set size shape and type matches the paper size s...

Страница 164: ...factory Use dedicated paper When paper other than dedicated paper is used the print quality may be low Also it may cause paper jams and malfunctions Verify that the paper set size shape and type match...

Страница 165: ...gured by the application software or printer driver are the same If the paper guide or transport area is dirty Clean the transport unit P 144 The margin of the printed result is too small or large Con...

Страница 166: ...NT Do not pull the printed paper out from the ejection slot Printing problems will occur Use the dedicated paper When paper that is not compatible is used blurring or bleeding may occur and it may adv...

Страница 167: ...th hands so that it does not fall down Do not put your hands inside the printer Failure or physical injury could result Ink adhered inside of the printer could stain clothes or hands IMPORTANT When pu...

Страница 168: ...lot area is clogged remove the paper retainer A and verify that labels or other matter is not stuck to it If there are any labels or scraps remove them all 2 Remove the jammed paper and cleanly cut th...

Страница 169: ...retainer A was removed in Step 1 attach the Paper Retainer back Align the arrow of the Paper Retainer A and the attachment position 3 Load the paper P 12 When the paper is loaded cleaning will be per...

Страница 170: ...or even after handling the error there are cases where it will not go online automatically In this case press the pause key and return the printer to online state If multiple errors occur simultaneous...

Страница 171: ...P 101 XXXX ink tank setting error XXXX is black cyan magenta or yellow The ink tank is not inserted properly Set the ink tank again P 101 XXXX ink tank abnormality XXXX is black cyan magenta or yellow...

Страница 172: ...printer driver If the paper is different replace with the proper paper If the application software or printer driver s configuration is different click on the Status Monitor s Cancel Print Job and pri...

Страница 173: ...r driver There is a possibility that the transport unit s sensor is dirty Clean the transport unit P 144 Paper set error There is either no paper or paper is jammed If out of paper resupply with new p...

Страница 174: ...ove the transport unit and confirm that no foreign matter is on the insides Open the ink tank cover and confirm there is no foreign matter around the print head Transport unit error There are problems...

Страница 175: ...t Canon XXXX Status Monitor Service where XXXX is the model name is registered in the Service tab If it is not registered follow the steps below to register the service 1 Start CD ROM 2 Click Install...

Страница 176: ...tion will be disabled and the disabling action will be logged IMPORTANT Printing with the ink level detection function disabled may damage the printer or cause errors We cannot be held responsible for...

Страница 177: ...ings tab of the printer driver and check the option Automatic Speed for Print Speed Set the print speed to something slower than the current setting Ink refresh timing It is now time to perform an ink...

Страница 178: ...ing An unknown warning was returned Confirm the printer driver s version If the printer driver used is not the latest version download the latest version from the website and install If the same error...

Страница 179: ...Chapter 5 Appendix Moving the Printer 174 Uninstall Printer Driver 184 About Network Utility 186...

Страница 180: ...hine failure When carrying the printer be sure to hold it at the bottom with both hands Always hold the printer level and carry it slowly If ink is spilled inside the printer while moving it this coul...

Страница 181: ...or is running Do not move the printer with the ink tank cover open or with the transport unit drawn out They could be damaged or result in a printer failure For how to install the printer after moveme...

Страница 182: ...t operate any other component of the printer NOTE If the message Maintenance cartridge full appears replace the maintenance cartridge with a new one and then click Retry For how to replace the mainten...

Страница 183: ...by use of an airplane train automobile etc be sure to make preparations following the procedure described below CAUTION Prior to shipping the printer be sure to execute Shipping The Printer from the...

Страница 184: ...e sure the status monitor has not been launched on the client when working on a server or has not been launched on the server when working on the client The process may not be completed correctly if t...

Страница 185: ...If the message Maintenance cartridge full appears replace the maintenance cartridge with a new one and then click Retry For how to replace the maintenance cartridge see Replacing the Maintenance Cartr...

Страница 186: ...e color indicated on the label 3 Close the ink tank cover The printer will shut off automatically IMPORTANT Install each ink tank in the printer according to the color indicated on the label If any in...

Страница 187: ...t of order pack it using the original shipping box and protectors If the original box plastic bag and protectors are not available pack the printer with a tough box and protective materials After pack...

Страница 188: ...t is turned on IMPORTANT When the status lamp green is blinking ink filling is in progress Before the status lamp green lights up observe the following precautions Do not turn the printer off Do not o...

Страница 189: ...183 Moving the Printer...

Страница 190: ...all Windows 8 1 1 Move the mouse pointer to the lower right corner or upper right corner of the window to show the Charms bar and click Start 2 On the Start screen move the mouse pointer and click the...

Страница 191: ...dialog box will appear 3 3 Click Yes Restart Windows NOTE If No is selected always restart your computer before installing the printer driver again If the network utility is installed the screen below...

Страница 192: ...k Start 2 On the Start screen move the mouse pointer and click the down arrow that appears at the bottom left of the screen 3 From All apps Canon LX P1300 or LX D1300 Network IF Utility Windows 7 From...

Страница 193: ...the toolbar Configuring the Network How to configure the network for this printer is explained below IMPORTANT Regarding the Network Configuration Password Changing the printer s network configuration...

Страница 194: ...ssword 2 Click OK 4 Configure the Installation Site 1 2 1 Enter the printer s installation site into Location When changing the configuration limit it to 15 characters single byte alphanumeric charact...

Страница 195: ...ended to change the default password from the time of purchase so that only the network administrator can change the settings 1 Select the printer to configure from the main screen 2 From the Settings...

Страница 196: ...Enter a password that is up to eight characters single byte alphanumeric characters 3 To confirm reenter the new password 4 Click OK Setting IP Address Set this printer s IP address 1 Select the prin...

Страница 197: ...Select one of the followings Get IP address automatically If there is a DHCP server on the network the printer s IP address will be acquired automatically Specify IP Address Manually set the printer s...

Страница 198: ...y will use the printer log file as a point of reference to help troubleshoot Steps on how to access and save your printers log file are described below 1 Select the printer to configure from the main...

Страница 199: ...e 3 Click Save 4 Click OK Saving the Computer s Log File Save the log file log of network communication between this printer and the computer Follow the steps below when instructed by dealer Normally...

Страница 200: ...3 Enter password 1 2 1 Enter the password 2 Click OK 4 Configure the location for saving the log file 1 2 4 3 1 Click on the Log Settings tab 2 Check the option Computer Log 3 Designate the destinati...

Страница 201: ...s Or click on the toolbar The LAN s communication status will be displayed To update to the latest information click Refresh 3 Click OK after confirming Configuring Access Restrictions for the Printer...

Страница 202: ...k Add The MAC address will be added A maximum of 32 addresses can be configured To remove a MAC addresses that was added Select a MAC address to delete from the list and click Delete 4 Click OK IMPORT...

Страница 203: ...from the main screen 2 From the Setting menu click Restore the factory default value 3 Enter password 1 2 1 Enter the password 2 Click OK A confirmation message will be displayed 4 Click OK IMPORTANT...

Страница 204: ...he IP address to be searched for can be specified 1 From the Environmetal settings menu click Utility environmetal settings Or click on the toolbar 2 Specify the IP address to search for 1 2 3 1 Check...

Страница 205: ...display Clicking Restore default will restore the content of the Display Items tab to its defaults 4 Click OK Extending Network Time Out Value If you want to avoid resending print data due to the prin...

Страница 206: ...200 Chapter 5 Appendix 2 Configure Time Out Value Extension 1 2 1 Check the Extend Time Out value check box 2 Click OK...

Страница 207: ...used Water based pigment ink Yellow Y Magenta M Cyan C and Black Bk Water based dye ink Yellow Y Magenta M Cyan C and Black Bk Interface USB 2 0 High Speed 1000BASE T 100BASE TX 10BASE T Ethernet Oper...

Страница 208: ...coated paper Glossy paper Synthetic paper Paper size 28 4 mm 63 0 mm 1 12 in 2 48 in W 25 4 mm 400 mm 1 00 in 15 7 in L Including Liner Paper thickness 145 m 255 m 5 71 mil 10 0 mil Paper capacity Out...

Страница 209: ...utter Adjustment 39 80 Cutter Settings tab 35 D Default Settings 88 Density 61 E Ejection Slot 2 F Favorites 32 85 H Half ton 51 I Ink Pre fire On The Paper 89 Ink Refresh 39 137 Ink Tank Cover 2 IP a...

Страница 210: ...Print Quality 34 Print Speed 37 73 R Rating Plate Label 2 Replacing the Maintenance Cartridge 108 Resolution 50 Roll Holder Shaft 19 Roll Stopper L 19 Roll Stopper R 19 S Service Call Error 170 Sharp...

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