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Canon imageRUNNER

Knowledge Module

for PATROL

User’s Guide

guide.book Page i Friday, January 25, 2002 4:01 PM

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Содержание imageRUNNER

Страница 1: ...Canon imageRUNNER Knowledge Module for PATROL User s Guide ...

Страница 2: ...velopment Americas Inc Trademark Acknowledgments BMC Software is a trademark and PATROL is a registered trademark of BMC Software Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks and IPX SPX is a trademark of Novell Inc All product and company names mentioned herein may be trademarks of their respective owners ...

Страница 3: ...Canon KM 4 Installing the Canon KM Software 5 Uninstalling Canon KM 6 Monitoring Your Printer Status 7 Performing Printer Tasks 8 Defining Discovery Settings 9 Specifying the Search Preference 11 Specifying IP Addresses to Ping 12 Specifying Discovery of IP Devices Only 12 Discovering Non Canon Devices 13 Managing a Maximum Number of Devices 13 Manually Starting and Stopping the Discovery Cycle 13...

Страница 4: ...ported Canon Printers 0 Currently Canon KM supports and monitors the following Canon printers imageRUNNER 210 imageRUNNER 330 400 imageRUNNER 600 550 60 imageRUNNER 3250 imageRUNNER 5000 6000 Supported Network Protocols 0 Canon KM supports the following network protocols TCP IP and AppleTalk About This Guide 0 This guide assumes you are familiar with PATROL and its Agent and Console components and...

Страница 5: ... marks Used to refer to the title of a section within the guide For example the Installing the Software section Click double click Use of the word click or double click provides instructions for selecting or choosing a command or option generally with a mouse For example Click OK to continue Monospaced text Used for commands you might type when installing the software or system messages that may d...

Страница 6: ...ROL by BMC Software Inc version 3 3 or later based on your Windows operating system Internet Explorer version 5 0 or later Before You Begin Installing Canon KM 0 To help ensure a successful installation of Canon KM prepare your system environment Make sure PATROL Agent and Console components is properly installed on your systems including the setup of any required information such as user account ...

Страница 7: ...r knowledge module into PATROL To install the Canon KM software 1 Insert the installation disk into your disk drive 2 On the installation disk run setup exe 3 When the installation wizard appears follow the on screen instructions When prompted make sure the folder containing the installation of PATROL is specified for the installation of the Canon KM software 4 If prompted restart your system The ...

Страница 8: ... section Uninstalling Canon KM 0 If you need to remove the Canon KM software at some time you must unload the Canon printer knowledge module from PATROL first To unload the Canon printer knowledge module 1 Open the PATROL Operator Console 2 On the KM tab under the Knowledge Module and Application Classes folders right click each application class beginning with CANON_ Then click Delete 3 In the Un...

Страница 9: ...ring Your Printer Status 0 With the Canon KM software and Canon printer knowledge module installed and loaded properly use the PATROL Operator Console to view and monitor the status of your Canon printer Using a tree structure the Desktop tab displays the available Canon printer classes and the respective printers for each class For each available printer you can view and monitor the printer featu...

Страница 10: ...ht and version for Canon KM On the Desktop tab right click the specific printer Click KM Commands and then click About To reboot a printer On the Desktop tab right click the specific printer Click KM Commands and then click Reboot To refresh the printer parameters On the Desktop tab right click the specific printer Click KM Commands and then click Refresh Parameters To print a test page On the Des...

Страница 11: ...System Output Window until you disable the debug messages Defining Discovery Settings 0 The Discovery application available with the installation of Canon KM on a system with PATROL Agent enables you to define how and how often to discover Canon printers newly added to your network environment The following instructions summarize your defining Discovery settings For further details see the section...

Страница 12: ...g SNMP under Enter IP Address range specify the range of IP addresses to ping 4 To set the discovery process to run automatically based on your defined settings click Auto Discovery If you clicked Auto Discovery specify the time interval to refresh the discovery of Canon printers 5 To set the discovery process to detect only IP devices excluding any IPX devices click Discover IP Devices Only ...

Страница 13: ... network reporting on Canon printers and standard MIB devices that respond to the message This method is best used on a network that does not block broadcast messages Ping SNMP This method directs an SNMP message to the specified range of IP addresses reporting on Canon printers and standard MIB devices that respond to the message This method is best used on a network that blocks broadcast message...

Страница 14: ... the Start and End IP Address boxes change the IP addresses 3 Click Modify To delete a range of IP addresses Under Enter IP Address Range click the existing row in the table Then click Delete Specifying Discovery of IP Devices Only 0 Selecting Discover IP Devices Only prevents the discovery process from attempting to find a Novell NetWare server and subsequently any IPX devices Since PATROL can mo...

Страница 15: ...ximately 3MB of memory managing a large number of devices may quickly deplete available memory which in turn may cause system performance problems Therefore you may want to monitor your available memory to assess the impact of increasing the number of managed devices Manually Starting and Stopping the Discovery Cycle 0 If you did not set the discovery process to run automatically you need to start...

Страница 16: ... collect internal data to support the display of a status for certain device features As such these parameters display no status of their own Parameter Description COLL_Printer Collects status for all other status tokens COLLTray Collects Canon imageRUNNER paper tray data ExtraFilesList Lists extra files to commit to Agent along with KM ...

Страница 17: ...allation before you begin 4 procedures 5 IP address defining Discovery settings 12 IP device defining Discovery settings 12 M maximum number of devices defining Discovery settings 13 N network protocol supported 2 non Canon device defining Discovery settings 13 P Ping SNMP defining Discovery settings 11 printer parameters refreshing 8 printer status monitoring 7 printers supported 2 protocol suppo...

Страница 18: ...16 Index system requirements described 4 T test page print 8 U uninstall procedures 6 ...

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