Canon imageRUNNER ADVANCE System V3.13, Руководство по обслуживанию, Страница: 32 / 181

Restrict Service Representative Access Function
This function is provided for users to prevent leakage and loss of user information due to unauthorized use of service mode
against the user's will.
By configuring this setting from [Settings/Registration], access to and operation of service mode related to information related to
user asset information (such as the administrator password. Refer to
“Restricted Settings” on page 29 ) are restricted.
System Administrator
(User)
Service Technician
(CE)
2. Settings related
to user assets cannot
be changed.
1. Enable this function in advance.
Settings
What Is User Asset Information?
User asset information is data generated when the user uses the device and is stored in the Main machine internal storage or
other memory devices.
In this function, information that should be set/operated by the user (for example, network settings, security function settings,
etc.) is also defined as user assets.
Purpose of This Function
Some of the operations executable and settings accessible in service mode contain information on user assets.
Settings and operations related to this information are preferably executed under the supervision of the user, but it had been
possible for anyone that has access to service mode to freely execute such operations and settings.
This function ensures security without relying on the operation.
Advantages and Restrictions
Enabling this function results in the following advantages and restrictions for users and service technicians.
Advantage Restriction
User • Operation and configuration of settings related to user asset
information by service technicians are restricted, thereby re-
ducing security risks.
• A restraining effect is also expected because operations in
service mode are recorded as system audit logs.
If the password is set and then forgotten, the
device needs to be initialized.
Service technician It is possible to reduce risks such as accidentally operating user
asset information. Some of the service mode items cannot be
operated.
Function Overview
The overview of this function is shown below.
• Users can restrict access to user assets information by configuring this setting.
• When this function is ON, service technicians cannot perform any operation on user asset information.
• When this function is ON, operations related to user assets information and accesses for changing settings are recorded in
audit logs.
• The settings of this function are covered by the export/import function.
3. Security Function
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