Canon imageRUNNER ADVANCE C3330 Series, Руководство по устранению неисправностей, Страница: 155 / 200

Copier Color | iR-ADV C3330/C3325/C3320 Series |
E025-0x10 due to the coming off of the arm of the lock assembly
of the toner bottle drive unit
[Symptom]
In the machines prior to the Countermeasure cut-in serial number in factory described below E025-0x10 may occur.
- E025-0x10 : Bottle Motor error (x : 1=Y, 2=M, 3=C, 4=Bk)
[Cause]
When the front door is open, the toner bottle is locked in order not to rotate. But if the arm of the lock section is detached, even
in the state where the front door is closed, rotation lock of the toner bottle is not released and the above-mentioned symptom
occurs.
[Service work]
When the above-mentioned symptom occurs, perform service work by following the procedures.
1) Refer to Service Manual to make the toner bottle drive unit of the main unit visible.
2) Check the joint section [a] of the arm that locks the rotation of the toner bottle.
3) Work depending on the joining state of the arm.
3-a) In case the arm joint is detached, insert the claw into the fitting hole in order to fix normally.
3-b) In case the arm joint is not detached, suspend the working and check other causes.
[Caution] Please confirm that the claw of the arm penetrates the hole, expands at the bottom and is fixed securely.
[Countermeasure cut-in serial numbers in factory]
Model Serial number
iR-ADV C3330 AS 230V QTZ02026
iR-ADV C3325 AS 230V QUB01174
150