List of Error Codes without Messages
When a job or operation is not completed normally, check the error code, and perform the corresponding operation that is required.
Error codes can be checked on the Details screen from [Log] on the Status Monitor/Cancel screen. (See e-Manual > Status Monitor/Cancel.)
For sending, receiving, and fax jobs, the error code is printed in the transmission result field on the Communication Management
Report or TX Report. (See e-Manual > Basic Operations)
Perform the operation required for the error code.
Error Code
Cause
Remedy
#00
Different size originals were scanned without the Different Size
Originals mode set.
Check the originals and the settings, and perform the operation
again.
Both sides of different size originals were scanned without the
Different Size Originals mode set.
#00
There is no paper.
Load some paper.
The paper drawer is not inserted correctly.
Insert the paper drawer correctly.
#0
The current job was interrupted.
Try processing the job again.
An error occurred because the main power switch was turned
OFF while executing a job.
Check whether the main power switch is turned ON, and
perform the operation again, as necessary. (See “Before Using
This Machine.”)
#0
The storage location is full, or the number of files that can
be saved in the root directory (the top level folder inside the
memory media) has been exceeded.
Delete unnecessary files from the storage location, or create a
new folder and move existing files to that folder to create room
in the root directory.
#0
The image transfer failed when transferring to the memory
media because an invalid character (such as \) was included in
the specified filename.
Change the filename to the correct filename.
#0
The file could not be saved because a file with the same name
already exists. Normally, automatic renaming is performed to
append a number between 1 and 999 to the filename when a
file with the same name exists, but the file could not be saved
because files with the numbers 1 to 999 appended to them
already exist.
Change the filename and save the file again.
#0
Writing failed because the write protect switch of the memory
media was enabled.
Disable the write protect switch of the memory media.
#0
Writing failed because the memory media was removed or
the other Advanced Space on the network was deleted while
writing a file to memory media or another Advanced Space on
the network.
Check that the memory media is inserted or the other
Advanced Space on the network has not been deleted, and
write the file again.
The image transfer failed when transferring and storing to
the memory media because an unspecified error occurred.
(The connected memory media may be formatted with an
unsupported file system.)
Check the status of the memory media and confirm that it is
formatted with a file system supported by the machine (FAT32).
Then, try performing the procedure again.
The file size exceeded the maximum size that the machine can
handle.
Lower the resolution or reduce the number of pages, and
perform the operation again.
#0
The length of the full path to the specified file (or folder)
exceeds the maximum supported length.
Change the filename so that the length of the full path is within
256 characters, or change the destination folder.
#0
The files or folders cannot be stored because the number of
files or folders that can be stored has reached the limit.
Change the storage.
When you cancel a send job, “STOP” is printed in the results field.
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