3
Frequently Asked Questions
■
Before Using
■
Feeding
■
Scanning
■
Scanned image
■
Replacing Consumable
Parts
The scanner will not turn
ON
The scanner is not
recognized
Scanning application
does not start
Documents feed askew
Documents jam (or
double-feed)
Scanned image does not
appear on the application
Pages are missing
Scanning is too slow
There is a display glitch
on the UI screen
Memory becomes
Insufficient
White lines or streaks
appear
Scanned multiple pages
cannot be saved to a
single file
Scanned files cannot be
opened in an application
Replacing the Feed Roller
Replacing the Retard
Roller