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66

Appendices

Problem

The USB 2.0 interface card is not mounted on the computer
correctly.

Solution

See the Instruction Manual for the USB 2.0 interface card and
correctly mount the USB 2.0 interface card on the computer.
Also, make sure that the USB 2.0 interface card is recognized by
the Windows OS you are running.

Problem

The USB 2.0 interface card does not support the scanner.

Solution

Use a recommended USB 2.0 interface card. (See p. 16.)

Problem

The scanner does not support the USB cable.

Solution

Use the USB cable provided with the scanner. (See p. 16.)

Problem

The USB hub is not compatible with the scanner.

Solution

Remove the USB hub to use the scanner. (See p. 16.)

Scanning Is Not Performed

Check the following if the scanner does not scan an image even though the
scanning operation is performed:

• Is the scanner correctly connected to the computer?
• Has the scanner driver been installed?
• Has the application software been installed correctly? Has the application

software been set up correctly?

• Is there a problem in the computer system?

IMPORTANT

• If documents are not scanned normally even if the scanner setup is OK, a

probable cause is that the scanner driver or application software is not
running correctly. Re-install the scanner driver or application software.

• When system errors result in the scanner not functioning at all, turn OFF the

scanner and wait at least ten seconds before turning it ON again. If the error
continues to occur, restart the computer.

• When scanning continues, make sure that the last document scanned was

scanned correctly.

DR-1210C.book Page 66 Monday, December 19, 2005 10:35 AM

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Содержание imageFORMULA DR-1210C

Страница 1: ...390 DIXIE ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORID...

Страница 2: ...057 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interfere...

Страница 3: ...urchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not...

Страница 4: ...DR 1210C book Page iii Monday December 19 2005 10 35 AM...

Страница 5: ...the packing list software installation computer connections and scanner setup see the Easy Start Guide For details on preparing the scanner and details on scanning and how to handle the scanner see t...

Страница 6: ...se warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the machine safely always pay attention to thes...

Страница 7: ...the Flatbed Platen Glass 23 3 Scanning Documents 25 Using CapturePerfect 3 0 25 Using the Job Function 33 Use the Start Button to Start Applications 38 4 Clearing a Paper Jam 42 5 Scanning Hints 45 6...

Страница 8: ...ults Are Not as Expected 69 Warming up Is Displayed When Scanning 71 3 Uninstalling Software 75 Uninstalling ISIS TWAIN Driver or Job Registration Tool 77 Uninstalling CapturePerfect 3 0 79 4 Specific...

Страница 9: ...Installation Location 6 Power 6 Moving the Scanner 7 Handling 7 Disposal 9 2 Features of the DR 1210C Document Scanner 10 3 Names and Functions of Parts 12 4 Installation Requirements 16 5 About the...

Страница 10: ...ocations that are subject to vibration Avoid exposing the scanner to rapid changes in temperature If the room in which the scanner is installed is cold but rapidly heated water droplets condensation m...

Страница 11: ...he Scanner Make sure to lock the lock switch when moving the scanner Press the lock switch to Lock position See illustration below When moving the scanner always hold it with both hands The scanner we...

Страница 12: ...at or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately turn the power switch OFF and disconnect the power plug from the power outlet The...

Страница 13: ...anner and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time such as during consecutive holidays Do not wear loose clothing or...

Страница 14: ...cation Paper Size Detection The size of scanned documents is automatically detected and images of non standard size documents are saved with the unwanted margin around the document removed Deskew If a...

Страница 15: ...ed image and then send the adjusted image to the application software without needing to scan the document again Auto Start This function automatically detects when you place a document on the feeder...

Страница 16: ...side of the scanner See p 42 Document Eject Stopper Use this to prevent scanned documents from falling off the scanner See p 22 Document Eject Opening Scanned documents are output to the Document Ejec...

Страница 17: ...Platen Glass Place your document face down and align it with the alignment mark in the top left corner See p 23 Scanning Glass Documents fed through the feeder are scanned here USB Connector Connect t...

Страница 18: ...L Press this button to scan a document and attach the scanned image to a new e mail message dDisplay Panel Displays jobs registered with the Job Registration Tool the scanner state e g Scanning and sy...

Страница 19: ...ng Option is set to Panel Feeding when scanning from an application Start applications set with the Event Driven Function See p 38 hSTOP button Press this button to stop scanning and reset the error d...

Страница 20: ...compatible application or a TWAIN compatible application that is compatible with the above operating systems IMPORTANT Use the most recent version of the USB 2 0 driver provided by Microsoft Contact...

Страница 21: ...anguage OCR made by NewSoft Technology Corp Note The following shows how the DR 1210C setup disc is configured For instructions on how to install the software included on the setup disc see the Easy S...

Страница 22: ...18 Before Using the Scanner DR 1210C book Page 18 Monday December 19 2005 10 35 AM...

Страница 23: ...en Glass 23 3 Scanning Documents 25 Using CapturePerfect 3 0 25 Using the Job Function 33 Use the Start Button to Start Applications 38 4 Clearing a Paper Jam 42 5 Scanning Hints 45 6 Software Setting...

Страница 24: ...may soil the rollers or scanning glass cause stripes to appear in images or dirty other documents When scanning a two sided document that is printed on thin paper the image on the opposite side of eac...

Страница 25: ...objects These objects may damage the document or cause a paper jam or scanner malfunction Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it This may resul...

Страница 26: ...not fed properly divide your documents into smaller parts before scanning them 4 Adjust the document guide adapter so that it matches the width of the document IMPORTANT Before scanning make sure tha...

Страница 27: ...uments to be scanned onto the platen glass Doing so may result in damage to the scanner or an injury 2 Place the document face down and align the top edge of the document with the back edge of the pla...

Страница 28: ...use excessive force when closing the feeder as this may damage or break the platen glass and may result in personal injury Do not press down hard on the feeder when using the platen glass to scan thic...

Страница 29: ...t the desired scan mode from the scan menu to perform scanning Scan Batch to File Documents are scanned with the preset scanning conditions and the image file is saved to the specified folder Scan Bat...

Страница 30: ...ment is scanned and the scanned image is displayed at full size on the screen Note For instructions on how to use CapturePerfect 3 0 see the CapturePerfect Operation Guide and CapturePerfect Help Be s...

Страница 31: ...ner and the procedure up to scanning with Scan Batch to File For details see the CapturePerfect Operation Guide and CapturePerfect Help 1 Click the Windows Start button and then click Programs All Pro...

Страница 32: ...ote If Canon DR 1210C is not displayed in the list of scanners re install the ISIS TWAIN Driver See Step 3 Installing the Software in the Easy Start Guide 3 Set the Default Page Size Note This dialog...

Страница 33: ...tings see ISIS Driver Settings on p 50 and ISIS TWAIN Driver Help Note If you want to scan a document using the flatbed platen glass set the Paper Source setting to Flatbed If Paper Source is set to A...

Страница 34: ...s on p 21 6 On the Scan menu select Scan Batch to File The Scan Batch to File Setting dialog box opens For more details on how to scan documents see the CapturePerfect Operation Guide and CapturePerfe...

Страница 35: ...panel message changes to Ready or Waiting You can continue or end scanning according to the setting selected in Feeding Option in the scanner setup see step 3 When Feeding Option is set to Standard Fe...

Страница 36: ...32 Using the Scanner 9 After scanning is complete select Exit on the File menu to quit CapturePerfect 3 0 DR 1210C book Page 32 Monday December 19 2005 10 35 AM...

Страница 37: ...se the Job function press the buttons on the operation panel See About the Job Buttons on p 34 and About the Job Registration Tool on p 35 DR 1210C Attaching to E Mail E MAIL The e mail software is st...

Страница 38: ...ail messages with assigned job functions are available The settings of these buttons can be changed by using the Job Registration Tool Selectable Job buttons Five Selectable Job buttons A to E are ava...

Страница 39: ...and assign jobs to the Selectable Job buttons For details on the settings in Job Registration Tool see Job Registration Tool Settings on p 54 and Job Registration Tool Help Note To start up the Job R...

Страница 40: ...data is processed Job in process according to the specified conditions and after the data is sent and Sending complete is displayed on the display panel Note When executing a job immediately after tu...

Страница 41: ...g operations When Feeding Option is set to Auto detection Place another document on the feeder to resume scanning or press STOP on the operation panel to end scanning When Feeding Option is set to Pan...

Страница 42: ...he event function are enabled in the initial status immediately after the scanner is set up The following dialog box opens when START is pressed if the scanner is in the Ready state Change the event s...

Страница 43: ...e Control Panel to Classic View or select Printers and Other Hardware in the working field 3 Click Scanners and Cameras Printers and Other Hardware Control Panel category View Control Panel classic Vi...

Страница 44: ...C USB and then click Properties 5 Click the Events tab 2 Select Scan Button from the Scanner events drop down list All of the applications displayed in Send to this application are checked DR 1210C bo...

Страница 45: ...changes IMPORTANT Job functions cannot be used if the Disable device events checkbox is checked Do not check this checkbox Note Certain applications may not run normally when started as an event 4 Cl...

Страница 46: ...paper take care not to cut your hands on the edges of the paper 1 Remove any documents from the document feed tray and the document eject opening 2 Open the feeder cover to check for jammed paper Not...

Страница 47: ...ly by pulling on it steadily and without applying too much force Should the paper tear make sure to remove any torn pieces remaining in the scanner To remove a document from the supply side the back o...

Страница 48: ...il it clicks into place 6 Press STOP to clear the error message display Note After removing the jammed paper check to see if the last page of your document was scanned correctly and then continue scan...

Страница 49: ...size documents When a non standard size document is scanned with a standard size specified a black margin around the scanned image If you want to scan non standard size documents set Page Size to Aut...

Страница 50: ...e up scanned images by individual document stacks to save as separate files Set Feeding Option to Auto or Panel and set Batch Separation to Auto ISIS Driver only See ISIS Driver Settings h on p 50 and...

Страница 51: ...See ISIS Driver Settings p on p 50 and TWAIN Driver Settings o on p 52 I want to enhance specific colors red blue green Select the color to enhance red blue or green in Color drop out See ISIS Driver...

Страница 52: ...p 50 Registering Settings I want to use preset scanning conditions again Assign a name to the scanning conditions and register them as a user preference If you select the name of an already registere...

Страница 53: ...ription read the Help files for each item ISIS Driver Settings P 50 TWAIN Driver Settings P 52 Job Registration Tool Settings P 54 Note A Quick Guide containing the same content as this section of the...

Страница 54: ...Flatbed Paper Source is selected The Delay setting is available when the Automatic Feeding Feeding Option is selected The Automatic Feeding option is not displayed when the Flatbed Paper Source is se...

Страница 55: ...Custom to register a non standard document size as a custom page size m Area Specifies the area to be scanned These settings are disabled when Auto detection is selected for the page size n Area Windo...

Страница 56: ...option is not displayed when the Flatbed Paper Source is selected Contrast is set automatically when Advanced Text Enhancement is selected If an application program executes scanning directly from the...

Страница 57: ...ans document pages continuously Scan Single Page Scans only one page Scan Area Dialog Box l Page Size Selects the size of the pages to be scanned Click Custom to register a non standard document size...

Страница 58: ...og Box For functions other than Save as file only the options that differ from Save as file are described below The Setting button is enabled when PDF or TIFF is selected Dialog box contents depend on...

Страница 59: ...box Enter the correct User name and Password to obtain access to a shared network folder p Printer Shows the default printer Printer settings can be changed by clicking the Printer setting button q P...

Страница 60: ...56 Using the Scanner DR 1210C book Page 56 Monday December 19 2005 10 35 AM...

Страница 61: ...Is Not Recognized 65 Scanning Is Not Performed 66 Error Is Displayed 67 Slow Scanning Speed 67 Documents Are Not Fed Correctly 68 Saved Image Files Do Not Open 69 Scanning Results Are Not as Expected...

Страница 62: ...color the exterior of the scanner or create a risk of fire or electric shock Cleaning the Scanner Moisten a cloth with plain water wring out the excess water and then wipe the exterior of the scanner...

Страница 63: ...ty Clean them periodically 1 Carefully open the feeder 2 Use a clean dry cloth to wipe dirt off of the scanning glass and the platen glass There are two scanning surfaces the flatbed platen glass and...

Страница 64: ...or if the scanned documents are dirty then the roller unit or separation pad may be dirty Clean them periodically Note The roller unit and separation pad are located inside the feeder cover To clean t...

Страница 65: ...ock lever 4 Hold the roller by the center and remove the roller by first lifting the shaft up from the lock lever side a and then pulling it out of the notch at the opposite side b Roller Unit Roller...

Страница 66: ...move it 6 Moisten a cloth with plain water wring out the excess water and then wipe the roller and separation pad to clean them Attaching the Roller Unit and Separation Pad 1 Push the separation pad b...

Страница 67: ...e roller unit by following steps c and d below c Align the pin on the roller unit shaft with the notch on the scanner side and insert it d Set the lock lever in place with the lever pointing upwards 4...

Страница 68: ...nit need to be replaced if cleaning them does not produce a visible improvement Contact your local authorized Canon dealer or service representative to replace the Separation Pad as the first step to...

Страница 69: ...cal authorized Canon dealer or your service representative The Scanner Does Not Turn On Check the following if the scanner does not turn on Is the power cord connected correctly Is the power cord inse...

Страница 70: ...following if the scanner does not scan an image even though the scanning operation is performed Is the scanner correctly connected to the computer Has the scanner driver been installed Has the applic...

Страница 71: ...e background on your computer Solution Quit all other applications that are running Problem Resident applications such as anti virus software are draining memory resources Solution Quit all resident a...

Страница 72: ...type See Documents on p 20 Problem The roller unit or separation pad inside the feeder is soiled or worn Solution Clean the roller unit and separation pad See Cleaning the Roller Unit and Separation...

Страница 73: ...apturePerfect 3 0 Scanning Results Are Not as Expected If there is a problem with the scanning result e g the scanned image is not clear or the image is striped or dirty the probable causes are incorr...

Страница 74: ...mage If this happens contact your local authorized Canon dealer or service representative Symptoms The scanned image is abnormal for certain documents Problem Functions such as Auto detection Deskew o...

Страница 75: ...ions have been done for 12 minutes Because of this if more than 12 minutes elapses between scanning jobs the lamp turns off and Warming up is displayed the next time scanning is done If the period bet...

Страница 76: ...Panel to Classic View or select Printers and Other Hardware in the working field 3 Click Scanners and Cameras Printers and Other Hardware Control Panel category View Control Panel classic View DR 121...

Страница 77: ...lick Properties 5 Click the CCFL Control tab 2 Select 12 36 or 60 minutes as the length of time before the lamp turns off Note The default setting for the length of time before the lamp turns off is 1...

Страница 78: ...74 Appendices 3 Click OK to close Canon DR 1210C USB Properties 4 Restart Windows to enable the new settings DR 1210C book Page 74 Monday December 19 2005 10 35 AM...

Страница 79: ...the software from the DR 1210C setup disc See Step 3 Installing the Software in the Easy Start Guide IMPORTANT Be sure to log on as an administrator when using Windows 2000 Professional or Windows XP...

Страница 80: ...he Add or Remove Programs dialog box appears 3 From the list in the dialog box select the application you want to delete click Change Remove For more information on uninstalling each application see t...

Страница 81: ...g box select Canon DR 1210C Scanner Driver or DR 1210C Job Tool click the Change Remove button 2 The Confirm File Deletion screen appears Click the Yes button The Remove Shared File dialog box appears...

Страница 82: ...to start uninstallation Note All deleted shared files can be reinstalled by installing the software again 5 After uninstall is complete click the OK button to exit the uninstaller DR 1210C book Page...

Страница 83: ...rePerfect 3 0 1 Select CapturePerfect 3 0 from the list in the dialog box click the Remove button 2 The delete file confirmation screen appears Click the Yes button Uninstallation starts DR 1210C book...

Страница 84: ...80 Appendices 3 After uninstallation is complete click the Finish button to exit the uninstaller DR 1210C book Page 80 Monday December 19 2005 10 35 AM...

Страница 85: ...6 shade grayscale 24 bit color smoothing color Scanning resolution primary scanning secondary scanning 100 100 dpi 150 150 dpi 200 200 dpi 240 240 dpi 300 300 dpi 400 400 dpi 600 600 dpi Scanning spee...

Страница 86: ...ion about replacement parts Specifications are subject to change without notice 120V model 108 241250 US Input AC 100 120 V 50 60Hz 1 0 A Output DC 24 V 1 25 A Weight Approx 0 66 lb 0 3 kg 220 240V mo...

Страница 87: ...Appendices 83 Chapter 3 External Dimensions 1 1 28 mm 6 5 165 mm 9 7 247 mm 5 6 143 mm 18 6 471 mm 16 4 416 mm 15 5 380 mm DR 1210C book Page 83 Monday December 19 2005 10 35 AM...

Страница 88: ...b Function 33 About the Job Buttons 34 About the Job Registration Tool 35 Executing Job Functions 36 L Lock Switch 7 12 M Manuals for the Scanner 1 Moving the Scanner 7 N Names and Functions of Parts...

Страница 89: ...Index 85 Index T Troubleshooting 65 U Uninstalling Software 75 USB Connector 13 W Warming up 31 36 71 DR 1210C book Page 85 Monday December 19 2005 10 35 AM...

Страница 90: ...86 Index DR 1210C book Page 86 Monday December 19 2005 10 35 AM...

Страница 91: ...s are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and...

Страница 92: ...E ROAD MISSISSAUGA ONTARIO L5T 1P7 CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126...

Страница 93: ...elected The Delay setting is available when the Automatic Feeding Feeding Option is selected The Automatic Feeding option is not displayed when the Flatbed Paper Source is selected Area setting is not...

Страница 94: ...ize of the pages to be scanned Click Custom to register a non standard document size as a custom page size C C C C C Area Specifies the area to be scanned These settings are disabled when Auto detecti...

Страница 95: ...the Flatbed Paper Source is selected Area setting is not available when the Auto detection Page Size is selected Scanning of the specified area may be shifted when Deskew is enabled If an application...

Страница 96: ...ned and ejected the next page is scanned Scan Ahead Scans document pages continuously Scan Single Page Scans only one page Scan Area Dialog Box B B B B B Page Size Selects the size of the pages to be...

Страница 97: ...Box Selectable Job Button Settings Dialog Box For functions other than Save as file only the options that differ from Save as file are described below The Setting button is enabled when PDF or TIFF is...

Страница 98: ...g and Compression settings E E E E E Access setting button Opens the Access setting dialog box Enter the correct User name and Password to obtain access to a shared network folder F F F F F Printer Sh...

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