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Back

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3-2

Introduction

Scanning a 
Document

Troubleshooting

Appendix

Table of Contents

Index

Scanning Problems

Cannot scan a document.

Q

Is there anything displayed in the LCD?

A

If nothing is displayed in the LCD, see Chapter 7, 
“Troubleshooting,” in the Advanced Guide.

Q

Is the Error indicator blinking?

A

If the Error indicator is blinking, see Chapter 7, 
“Troubleshooting,” in the Advanced Guide.

Q

Is the document placed correctly?

A

Remove the document and place it on the platen 
glass or in the ADF correctly. (See Chapter 2, 
“Document Handling,” in the Basic Guide.)

Q

Is your computer working properly?

A

Restart your computer.

Q

Is a USB hub or repeater working properly?

A

When using a USB hub or repeater, try connecting 
a USB cable directly to the computer to check if it 
works properly. If you can scan the document 
successfully after connecting a USB cable directly 
to the computer, check your USB hub or repeater if 
it is working properly.

Q

Are you using a USB 2.0-compatible USB hub?

A

If you connect the machine to a USB 2.0-equipped 
computer using a USB 2.0-compatible USB hub, 
you may not be able to scan. In this case, connect 
a USB cable directly to the computer.

Содержание imageCLASS MF6500 Series

Страница 1: ...TOP Back Previous Next Scanner Driver Guide Introduction Scanning a Document Troubleshooting Appendix Please read this guide before operating this equipment After you finish reading this guide store...

Страница 2: ...nning Features Scanner Driver Guide This Document To view the manuals in PDF format Adobe Reader Adobe Acrobat Reader is required If Adobe Reader Adobe Acrobat Reader is not installed on your system p...

Страница 3: ...al system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of C...

Страница 4: ...hooting Appendix Table of Contents Index Table of Contents Manuals for the Machine i Legal Notices ii How to Use This Guide vii Using the Top Page vii Using the Chapter Topic List viii 1 Introduction...

Страница 5: ...ay from Save 2 5 Setting Up Start in the Settings Dialog Box 2 6 Setting Up Start in the Scanners and Cameras Folder 2 6 Scanning with the MF Toolbox 2 8 MF Toolbox Settings 2 10 Scanner Settings 2 10...

Страница 6: ...e and Advanced Mode 2 21 Using Simple Mode 2 21 Using Advanced Mode 2 24 Specifying the Parameters of a Scan 2 25 Advanced Mode Settings 2 27 Determining Resolution 2 42 Scanning with the WIA Driver W...

Страница 7: ...1 2 3 4 TOP Back Previous Next vi Introduction Scanning a Document Troubleshooting Appendix Table of Contents Index 4 Appendix 4 1 Scanner Specifications 4 2 Glossary 4 3 Index 4 9...

Страница 8: ...r Guide Introduction Scanning a Document Troubleshooting Appendix Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future referen...

Страница 9: ...roubleshooting Appendix TOP Back Previous Next 1 1 Table of Contents Index 1 Introduction Where to Find Help 1 2 System Requirements 1 3 Checking Installation 1 4 Returns to the last page opened Displ...

Страница 10: ...p in mind when using the machine WARNING Indicates a warning that may lead to death or serious injury if not observed CAUTION Explains how to avoid actions that could injure you or damage your machine...

Страница 11: ...2 3 4 Introduction Scanning a Document Troubleshooting Appendix TOP Back Previous Next 1 1 Table of Contents Index 1 Introduction Where to Find Help 1 2 System Requirements 1 3 Checking Installation 1...

Страница 12: ...r software or while operating your machine consult the following In This Manual See Chapter 3 Troubleshooting In the Basic Guide See Chapter 12 Troubleshooting In the Advanced Guide See Chapter 7 Trou...

Страница 13: ...ional CPU Intel Pentium 130 MHz or higher USB 1 1 Intel Pentium II or higher USB 2 0 Memory 128 MB or more Microsoft Windows XP 32 bit version CPU Intel Pentium 233 MHz or higher USB 1 1 Intel Pentium...

Страница 14: ...folder Windows 98 2000 the Scanners and Cameras Properties dialog box Click start on the Windows task bar select Control Panel Scanners and Cameras Windows 98 Me 2000 Start Settings Control Panel doub...

Страница 15: ...with Start on the Machine 2 4 Setting the Scanning Function for Start 2 5 Setting Up Start to Operate in a Different Way from Save 2 5 Setting Up Start in the Settings Dialog Box 2 6 Setting Up Start...

Страница 16: ...nfirm the Scanned Image 2 14 Scanning an Image from an Application 2 16 Creating One PDF File from Two or More Pages 2 17 Scanning a Large Document 2 19 Setting Preferences and Scanning with ScanGear...

Страница 17: ...2 3 Introduction Scanning a Document Troubleshooting Appendix Table of Contents Index Scanning with the WIA Driver Windows XP Only 2 43 Scanning from the Scanner and Camera Wizard Dialog Box 2 43 Sca...

Страница 18: ...ted via USB and the USB scanner driver must be loaded to scan This machine does not support network scanning 1 Set documents 2 Press SCAN on the machine 3 Press Start on the machine If you are asked t...

Страница 19: ...ick Save in the MF Toolbox You can change the scanning function set for Start on the machine Setting Up Start to Operate in a Different Way from Save 1 On the Windows desktop double click the Canon MF...

Страница 20: ...ion you want to link Start to then click OK Setting Up Start in the Scanners and Cameras Folder 1 Open the Scanners and Cameras folder Windows 98 2000 the Scanners and Cameras Properties dialog box Cl...

Страница 21: ...ur machine from Select an event select the operation for Start in Actions click OK On Windows 98 Me 2000 Select the Events tab select the option corresponding to your machine from Scanner events selec...

Страница 22: ...All Programs Canon MF Toolbox 4 9 Toolbox 4 9 3 Click one of the scanning buttons Mail The document will be scanned and attached to an e mail message in your e mail application OCR The text will be sc...

Страница 23: ...F on p 2 21 7 Click Scan When scanning is completed a folder with the scanning date will be created in the My Pictures folder in the My Documents folder and your document will be saved in this folder...

Страница 24: ...ize and file size of the scanned image Select Source Selects where the document is placed Platen Glass ADF or Auto Mode NOTE When Auto Mode is selected the document in the ADF is automatically scanned...

Страница 25: ...document When 2 sided is selected in Input Method select also the binding location of the document This button is disabled when Platen Glass is selected in Select Source Original Orientation Shows the...

Страница 26: ...of Attached File Display the Scanner Driver If you select this check box all items in the Scanner Settings become invalid and when Start is clicked the ScanGear MF dialog box appears and enables you t...

Страница 27: ...on p 2 29 PDF Settings Opens the PDF Settings dialog box which enables you to make advanced settings of the PDF file see Creating One PDF File from Two or More Pages on p 2 17 Save Scanned Image to Sh...

Страница 28: ...he image file manually Confirmation of the Scanned Image and Exif Settings Confirm the Scanned Image You can preview the scanned images as thumbnail images and specify the file type and location to sa...

Страница 29: ...cted in Save as Type You can select the PDF file to which you want to add the scanned image Save Pictures to a Subfolder with Current Date Select this check box to create a folder with current date in...

Страница 30: ...ge in that application The following is an example of the procedure 1 Set documents 2 Open the application you want to use 3 Select the command to scan 4 Select the scanner driver to be used With Wind...

Страница 31: ...PDF 4 Select PDF Multiple Pages in Save as Type 5 Specify other required settings click PDF Settings The PDF Settings dialog box appears 6 Specify the required settings click OK Create Searchable PDF...

Страница 32: ...ent Troubleshooting Appendix Table of Contents Index 7 Click Start When you set the document on the platen glass the following dialog box appears as each page is scanned To continue to scan place the...

Страница 33: ...2 buttons and Platen Grass is selected in Select Source 1 Set a document on the platen glass 2 Double click the Canon MF Toolbox 4 9 icon on the Windows desktop to open the MF Toolbox You can also op...

Страница 34: ...de of the document separately 7 Adjust the position of the right side of the scanned image for synthesis click Next To make adjustment click the image and move it using the arrow keys on the keyboard...

Страница 35: ...ScanGear MF select Display the Scanner Driver in the MF Toolbox or scan from an application NOTE You cannot preview the image when using the ADF Switching between Simple Mode and Advanced Mode The Sca...

Страница 36: ...Tab on p 2 40 3 Click Preview A preview of the scanned image appears in the preview window 4 Select the use for the scanned image in Select Purpose You can select from Print 300dpi Image display 150dp...

Страница 37: ...Output Size Name Specifies the output size name you want to register Width Specifies the width of the output size Height Specifies the height of the output size Unit Selects the unit of measurement f...

Страница 38: ...ettings For details on the settings see Advanced Mode Settings on p 2 27 If you select ADF 1 sided or ADF 2 sided in Original Input Method skip to step 4 3 Click Preview NOTE Selecting the range in th...

Страница 39: ...t also resets the toolbar settings and color settings Crop Specifies the parameter of a scan Move Moves the enlarged image on the screen Zoom Enlarges or reduces the preview image Click on the image t...

Страница 40: ...Frames Only when Using the Platen Glass You can create another cropping frame even if there is already one in the preview area Click and drag the mouse cursor outside the existing cropping frame to c...

Страница 41: ...the selected frames or the whole preview area NOTE The following items cannot be saved in Favorite Settings Values of Width and Height in Input Settings and in Output Settings Activation of button ma...

Страница 42: ...epending on the settings for Original Input Method Original Size and Orientation Orientation Opens the Orientation dialog box This dialog box enables you to specify the orientation of the original doc...

Страница 43: ...ion from the drop down list or enter any value between 25 9600 dpi If you are using the ADF enter a resolution between 25 600 dpi For details see Determining Resolution on p 2 42 Output Size Selects t...

Страница 44: ...Color Color Documents or Grayscale is selected in Color Mode Descreen Set to ON to reduce the distorted pattern moire when scanning printed photographs and pictures NOTE This setting is available when...

Страница 45: ...e NOTE This setting is available when Color or Color Documents is selected in Color Mode and Color Correction is set to Recommended in the Preferences dialog box see p 2 40 Grain Correction Smoothes o...

Страница 46: ...olor Settings button is displayed When Color Color Documents or Grayscale is selected in Color Mode When Black and White is selected in Color Mode By selecting Add Delete from the drop down list you c...

Страница 47: ...of the tonal range of the image Channel Select a color to adjust either Red Green or Blue or select Master to adjust all three colors together when Color or Color Documents is selected in Color Mode A...

Страница 48: ...is button then click a point in the preview image or inside the focal crop to specify the midtone point You can also enter a value 5 to 250 or move the slider to an appropriate level White point eyedr...

Страница 49: ...showing the balance of tone input and output Channel Select a color to adjust either Red Green or Blue or select Master to adjust all three colors together when Color or Color Documents is selected in...

Страница 50: ...Appendix Table of Contents Index Final Review This dialog box enables you to confirm the color settings Threshold This dialog box enables you to adjust the threshold By adjusting the threshold you can...

Страница 51: ...NOTE The brightness of color and grayscale images are expressed as a value between 0 and 255 but the brightness of black and white images is expressed in terms of either black or white including the...

Страница 52: ...cts the preview operation when you open the ScanGear MF Automatically Execute Preview The preview scan starts automatically when you open the ScanGear MF Display Saved Preview Image Displays the image...

Страница 53: ...application settings Color Mode Text and Table The document is scanned in a mode equivalent to Color Documents of Color Mode regardless of the application settings Text Enhanced The document is scanne...

Страница 54: ...uments is selected in Color Mode None No color matching is made This setting is available when Color Color Documents or Grayscale is selected in Color Mode Always Execute the Auto Tone If selected the...

Страница 55: ...wing files MIDI files mid rmi midi Audio files wav aiff aif MP3 file mp3 Play Music During Scanning If selected the scanner plays music during scanning Click Browse then specify a sound file Play Soun...

Страница 56: ...ter the colors are expressed as a certain percentage of ink pigment so scanning your document at half the resolution of the printer should be fine Printing Scale For example if you want to print a doc...

Страница 57: ...1 Open the Scanners and Cameras folder Click start on the Windows task bar select Control Panel Scanners and Cameras 2 Double click the corresponding WIA driver icon 3 Click Next 4 Select a picture t...

Страница 58: ...ed area If you have selected Document Feeder as the paper source select the page size from the drop down list 7 Click Next 8 Specify a name a file format and the location for saving the group of pictu...

Страница 59: ...tion Scanning a Document Troubleshooting Appendix Table of Contents Index 9 Click Next to start scanning 10 Click Next If you want to publish these pictures to a Web site or order printouts online sel...

Страница 60: ...2 Select the picture type You can select from Color picture Grayscale picture Black and white picture or text and Custom Settings 3 If necessary click Adjust the quality of the scanned picture The Adv...

Страница 61: ...f picture you select Appearance Shows the preview of sample image Brightness Specifies the brightness 127 to 127 Contrast Specifies the contrast 127 to 127 only for color or grayscale scanning Resolut...

Страница 62: ...1 2 3 4 TOP Back Previous Next 3 1 Introduction Scanning a Document Troubleshooting Appendix Table of Contents Index 3 Troubleshooting Scanning Problems 3 2 Installing and Uninstalling Problems 3 7...

Страница 63: ...platen glass or in the ADF correctly See Chapter 2 Document Handling in the Basic Guide Q Is your computer working properly A Restart your computer Q Is a USB hub or repeater working properly A When u...

Страница 64: ...rectly with the MF Toolbox ScanGear MF or WIA driver A Choose between placing the document on the platen glass or in the ADF Q After installing the software did you install a TWAIN compatible applicat...

Страница 65: ...ear the Automatically Quit ScanGear after Scanning check box before scanning Computer has hung up or frozen Q Is enough memory loaded in your computer A Quit other opened applications and try again Q...

Страница 66: ...ox click Set to register the application manually See External Program Mail Program on p 2 14 When you click a button on the MF Toolbox another application opens Q Is the application selected correctl...

Страница 67: ...splay colors to 16 bit color 24 bit color or higher Scanned image is displayed at a larger smaller size on the computer screen Q Is the resolution setting correct A Do one of the following Enlarge or...

Страница 68: ...re A Quit any applications including anti virus before removing the software Removal of the software was completed but Canon remains Q Did you remove the MF drivers before removing the MF Toolbox A If...

Страница 69: ...chever you click installation thereafter will continue trouble free Cannot use the software after upgrading to Windows XP Q Have you upgraded Windows 98 Me 2000 to Windows XP without removing the soft...

Страница 70: ...1 2 3 4 TOP Back Previous Next 4 1 Introduction Scanning a Document Troubleshooting Appendix Table of Contents Index 4 Appendix Scanner Specifications 4 2 Glossary 4 3 Index 4 9...

Страница 71: ...ct to change without notice Type Color scanner Max Scanning Size 8 x 14 216 mm x 356 mm Scanning Resolution 25 9600 dpi ScanGear MF Scanning Speed Color 2 56 msec line 600 dpi Grayscale 2 56 msec line...

Страница 72: ...dark areas Decreasing brightness darkens the overall image increasing brightness lightens it C Color Matching In some cases the range of colors captured by a scanner exceeds the range that can be disp...

Страница 73: ...solution or dot density of the scanned image is measured as the number of dots per inch dpi dpi Dots per inch A unit of measurement for indicating a machine s resolution Driver A program that controls...

Страница 74: ...USB interface which makes it compatible with IBM and similar personal computers K Kilobyte KB A unit of measurement representing the binary number 1024 used to describe machine or computer memory siz...

Страница 75: ...computers PDF documents can be read or printed out with Adobe s Acrobat Reader program Pixel Short for picture element a pixel is the smallest unit used to measure a display image Platen The document...

Страница 76: ...are represented by horizontal data and vertical data for example 600 x 600 dpi S Scanner driver A program that controls how the computer and scanner interact The scanner driver is provided with two d...

Страница 77: ...W WIA Windows Image Acquisition Standard for downloading images from scanners or digital cameras The machine includes a TWAIN compliant driver and a WIA compliant driver The WIA driver can only be us...

Страница 78: ...2 25 D Descreen 2 30 Driver checking installation 1 4 E Exif settings 2 14 F Fading Correction 2 31 Favorite Settings 2 27 Final Review 2 36 G Gamma 2 40 Grain Correction 2 31 H Histogram 2 33 I Image...

Страница 79: ...ms 3 2 setting 2 6 using MF Toolbox 2 8 with Start on the machine 2 4 Setting the scanning function for Start in the Scanners and Cameras folder 2 6 in the Settings dialog box 2 6 on the MF Toolbox ma...

Страница 80: ...S 12 rue de I Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA...

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