
List of Error Messages
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Troubleshooting
List of Error Messages
This section explains the various messages that appear on the touch panel display, along with
possible causes and remedies.
For explanations of messages that are not listed here, see e-Manual > Send/Fax, Network.
Self-Diagnostic Display
If the machine displays a self-diagnostic error message, follow the instructions on the touch panel
display.
Self-diagnostic error messages appear on the touch panel display at the following times:
When scanning or printing cannot be performed because of an operational error.
When you need to make a decision or take some action during scanning, copying, or printing.
When you need to make a decision or take some action while browsing the network.
The following is a list of self-diagnostic error messages, along with their possible causes and
remedies.
Load paper.
Cause 1
The machine has run out of paper. No more prints can be made.
Remedy
Load paper. (See “Paper Drawers,” on p. 2-2.)
Cause 2
The paper drawer is not correctly inserted.
Remedy
Insert the paper drawer as far as it will go. (See “Paper Drawers,” on p. 2-2.)
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