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Chapter 13

Troubleshooting

13-13

oub

leshooting

Paper Feeding Problems

■

Paper does not feed properly.

The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity (

p. 5-2).

The print media may not be loaded correctly.
• Make sure the print media is loaded correctly in the multi-purpose tray (

p. 5-4).

■

Multiple sheets feed together into the machine.

The print media may not be loaded correctly.
• Make sure the print media is loaded correctly in the multi-purpose tray (

p. 5-4).

The multi-purpose tray may contain too many sheets.
• Make sure you load the correct quantity (

p. 5-2).

Different types of print media may be loaded in the multi-purpose tray.
• Load only one type of print media.

• Make sure you load print media that meets the requirements for the machine

(

p. 5-2).

• Let the print media run out before refilling the multi-purpose tray. Avoid mixing new

stock with print media already loaded.

■

Repeated paper jams occur.

The print media you are using may be causing the jams.
• Make sure you load print media that meets the requirements for the machine

(

p. 5-2).

■

Envelopes do not load.

Envelopes may not be loaded correctly.
• Make sure the envelopes are loaded properly (

p. 5-5). Do not load more than 7

envelopes in the multi-purpose tray.

The envelopes you are using may not meet the requirements for the machine.
• Make sure you load envelopes that meets the requirements for the machine

(

p. 5-2).

The envelopes may not be feeding properly.
• Make sure you are using face-up delivery (

p. 5-7).

Содержание FAXPHONE L80

Страница 1: ...Canon FAXPHONE L80 User s Guide...

Страница 2: ...th in the warranty cards Further Canon U S A reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notif...

Страница 3: ...lephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements This equipment should...

Страница 4: ...ding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center 1 800 828 4040 Rights of the Telephone Company Should the equipment cause harm to the telephone net...

Страница 5: ...in the User s Guide If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 1 516 3...

Страница 6: ...end non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong grounded receptacle Single or...

Страница 7: ...iate electric inspection authority or electrician as appropriate nThis Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num riqu...

Страница 8: ...s the laser beam cannot escape from the machine during any phase of user operation CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemen...

Страница 9: ...d External Devices 2 8 Connecting the Power Cord 2 9 Connecting the FAXPHONE to Your PC 2 10 Main Components of the FAXPHONE 2 11 Operation Panel 2 12 Special Function Buttons 2 12 LCD Standby Mode 2...

Страница 10: ...elephone Call With Speed Dialing 6 17 Dialing with the Directory 6 18 Printing Speed Dialing Lists 6 19 Chapter 7 Sending Faxes Preparing to Send a Fax 7 2 Documents You Can Fax 7 2 Setting the Scanni...

Страница 11: ...rn Detection Feature DRPD 8 10 Setting DRPD 8 10 Receiving While Performing Other Tasks 8 12 Receiving Faxes in Memory When a Problem Occurs 8 12 Canceling Receiving 8 12 Chapter 9 Special Features Sp...

Страница 12: ...ing Clearing Jams 13 2 Jams in the ADF 13 2 Paper Jams 13 3 Jams in the Paper Delivery Slots 13 3 Jams Inside the Machine 13 3 LCD Messages 13 8 Paper Feeding Problems 13 13 Printing Problems 13 14 Fa...

Страница 13: ...Preface xiii PRINTER SETTINGS Menu 14 8 POLLING BOX Menu 14 9 SYSTEM SETTINGS Menu 14 10 Appendix Specifications General Specifications A 2 Printer A 2 Facsimile A 2 Copier A 3 Telephone A 3 Index I 1...

Страница 14: ...xiv Preface...

Страница 15: ...e machine It also explains how to get the most out of the documentation provided and gives important safety instructions Welcome 1 2 Main Features of the FAXPHONE 1 3 Using Your Documentation 1 4 How...

Страница 16: ...ur home or small office It combines the following essential office machines into a single convenient desktop machine Printer Plain Paper Fax Machine Copier Telephone With its multitasking ability your...

Страница 17: ...n Mode ECM to reduce transmission errors when sending to or receiving from fax machines with ECM capability Automatic dialing and broadcasting one touch coded speed group and directory dialing Answeri...

Страница 18: ...g section if you have trouble printing How to Use This Guide To make the best use of this guide be sure to do the following Read this chapter to learn about your machine s main features and for guidel...

Страница 19: ...se cautions nNotes provide advice on using your machine more effectively describe operating restrictions and tell you how to avoid minor difficulties Reading these is recommended to make the most of y...

Страница 20: ...anon s limited warranty for this product Be sure to read this warranty information If you have a problem with the machine s operation try to solve it by referring to the information in Chapter 13 If y...

Страница 21: ...tray while printing When transporting the machine be sure to remove the cartridge from the machine Place the cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to...

Страница 22: ...0 Keep the machine away from direct sunlight as this can damage it If you have to place it near a window install heavy curtains or blinds Do not use the machine near water Make sure that no wet or dam...

Страница 23: ...ower Supply During electrical storms disconnect the power cord from the power outlet Please note that any documents stored in the machine s memory will be deleted when you unplug the machine Whenever...

Страница 24: ...1 10 Introduction Chapter 1...

Страница 25: ...2 Dimensions 2 2 Unpacking the FAXPHONE 2 3 Do You Have Everything 2 3 Removing Shipping Materials 2 5 Assembling the FAXPHONE 2 6 Attaching the Handset to Your Machine 2 7 Making Connections 2 8 Conn...

Страница 26: ...to allow paper to flow freely into and out of the machine Leave approximately 4 inches 10 cm space around all sides of the machine The illustrations below show the dimensions of the machine n If you n...

Страница 27: ...Have Everything Carefully remove all items from the box You should have someone help you hold the box while you lift out the machine and its protective packaging Save the carton and packaging in case...

Страница 28: ...anon Customer Care Center immediately n Important Save your sales receipt for proof of purchase in case your machine requires warranty service If you are connecting your machine to a PC you will need...

Страница 29: ...ne in the future nThe actual shipping materials may differ in shape quantity and position from the ones shown above 1 Remove all shipping tapes from the machine 2 Use both hands to gently open the ope...

Страница 30: ...s of the multi purpose tray into the slots on the machine 3 Slide the multi purpose tray cover over the multi purpose tray 4 Insert the ends of the document support into the slots on the machine 5 Ins...

Страница 31: ...serting the pins 2 Insert the plugs with the handset cradle into the holes on the left side of the machine If you have difficulty inserting the plugs turn the machine so that the left side is facing y...

Страница 32: ...ring machines will be compatible with your machine due to varying specifications If you have connected an external device to your machine be sure to set the correct receive mode 1 Chapter 8 To connect...

Страница 33: ...er Do not plug the machine into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such devices generate electrical noise that can interfere with your...

Страница 34: ...ters Follow this procedure to connect the appropriate cable nMake sure your PC is running Microsoft Windows 98 Me or Windows 2000 XP preinstalled by a computer manufacturer on purchase The USB port op...

Страница 35: ...inted object to select the speaker volume of the handset HI LO or OFF SUPPORT TRAYS MULTI PURPOSE TRAY COVER ADF AUTOMATIC DOCUMENT FEEDER DOCUMENT GUIDES OPERATION PANEL PAPER DELIVERY SELECTOR DOCUM...

Страница 36: ...utton Function Button Special Function Buttons 01 02 03 04 05 06 07 08 09 Data Registration Delayed Transmission Memory Reference Receive Mode Polling Report Space 10 11 12 13 14 15 GHI JKL MNO ABC DE...

Страница 37: ...expose the cartridge to direct sunlight or bright light for longer than five minutes Store the cartridge in its protective bag Do not open the bag until you are ready to install the cartridge in the m...

Страница 38: ...open the front cover without lifting the latch since this may damage your machine 3 Remove the FX 3 S Cartridge from its protective bag Save the protective bag in case you need to repack the cartridge...

Страница 39: ...l Use a firm even pull to avoid breaking the seal 6 Hold the cartridge by its handle and insert it into the machine as far as it will go making sure that its tabs are aligned with the rails inside the...

Страница 40: ...factory set for loading letter size paper but you can change this setting to other paper sizes 1 p 5 9 You can choose whether paper is delivered through the face up or face down delivery slot 1 p 5 7...

Страница 41: ...cover from the machine 2 Prepare a stack of paper by tapping it on a flat surface to even its edges 3 Open the paper guides to the approximate width of the stack 4 Insert the stack into the multi pur...

Страница 42: ...e paper delivery selector if necessary 1 p 5 7 nFor details on how to change the paper size setting see p 5 9 Testing the FAXPHONE Once you have assembled your machine installed the cartridge and load...

Страница 43: ...ll also find instructions for registering the sender information that you are required to enter Guidelines for Entering Numbers Letters and Symbols 3 2 Correcting a Mistake 3 4 Registering Required Se...

Страница 44: ...ore than 60 seconds between entering data the machine will automatically return to standby mode Changing Between Number Mode and Letter Mode Press T to select number mode 1 or letter mode A Number mod...

Страница 45: ...ter you want appears or If the next letter you want to enter is under the same numeric button you pressed in step 2 press to move the cursor to the right Then press that same numeric button repeatedly...

Страница 46: ...vidual characters 1 Use or to move the cursor under the incorrect character 2 Press the numeric button that contains the correct letter to enter it over the incorrect character If you are unsure which...

Страница 47: ...inted in small type at the top of each page This information is called the Sender information or the Transmit Terminal Identification TTI You must register your details in your machine so that wheneve...

Страница 48: ...g 1 00 p m as 13 00 and precede single digits with a zero If you make a mistake press Clear and re enter the date and time You can also use or to move the cursor under the incorrect number and enter t...

Страница 49: ...to enter characters see p 3 2 If you make a mistake press Clear and re enter the name You can also use or to move the cursor under the incorrect letter and enter the correct letter 9 Press Set 10 Pre...

Страница 50: ...ine is factory set to operate for tone dialing TOUCH TONE setting If you need to change this setting for pulse dialing ROTARY PULSE setting follow this procedure 1 Press Function 2 Press Data Registra...

Страница 51: ...s and ends The current settings can be checked by printing the User s Data List see p 14 2 1 Press Function 2 Press Data Registration 3 Press Set 4 Use or to select SYSTEM SETTINGS 5 Press Set 6 Use o...

Страница 52: ...following FIRST WEEK SECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK fifth week 13 Press Set and press or to select the day of the week when the daylight saving time starts and press Set to register your...

Страница 53: ...TIME 16 Press Set and use or to select the month week day of the week and time when the daylight saving time ends as in steps 11 to 14 for the START DATE TIME settings e g OCTOBER LAST WEEK SUNDAY an...

Страница 54: ...3 12 Registering Information Chapter 3...

Страница 55: ...ling Chapter 4 Document Handling This chapter describes the documents you can load in your machine for sending and copying Document Requirements 4 2 Scanned Area of a Document 4 2 Loading Documents 4...

Страница 56: ...following Wrinkled or creased paper Carbon paper or carbon backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Remove all fasteners staples paper clips etc before load...

Страница 57: ...ady for scanning n For a multipage document the pages are fed one by one from the bottom of the stack Wait until all pages of your document have been scanned before starting a new job Problems With Mu...

Страница 58: ...to the Document in the ADF If you need to add pages to your document in the ADF wait until the last page starts feeding then load up to 30 additional pages 10 legal size The last and first page shoul...

Страница 59: ...an load in your machine and other information related to print media and printing Print Media Requirements 5 2 Printable Areas 5 3 Selecting and Loading Print Media 5 4 Paper 5 4 Envelopes 5 4 Transpa...

Страница 60: ...ve loaded the print media correctly in the multi purpose tray 1 p 5 4 3 6 5 in 92 127 mm 8 5 14 in 216 356 mm 8 5 11 in 216 279 mm 8 5 14 in 216 356 mm 8 3 11 7 in 210 297 mm 8 5 12 5 in to 8 5 13 4 i...

Страница 61: ...nvelope The shaded area shows the printable area of U S Commercial No 10 size envelopes U S Commercial No 10 MAX 0 39 MAX 10 mm MAX 0 16 MAX 4 mm MAX 0 16 MAX 4 mm MAX 0 16 MAX 4 mm FEED DIRECTION MAX...

Страница 62: ...packs in their original packaging in a cool dry location Store paper at 64 4 F 75 2 F 18 C 24 C 40 60 relative humidity 3 Loading Paper For instructions on loading paper in the multi purpose tray see...

Страница 63: ...ke the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the back flap Remov...

Страница 64: ...ector to U face up delivery For details see p 5 7 The machine is now ready to print Transparencies 3 Selecting Transparencies Use only special laser printer transparencies n When printing on transpare...

Страница 65: ...the face down delivery slot top of the machine Before Setting the Paper Delivery Selector Before selecting paper delivery be sure to take note of the following Always set the paper delivery selector b...

Страница 66: ...a large number of pages or plan to be away and want to receive faxes during your absence If this is the case place your machine near the edge of a table so that the pages can fall away from your machi...

Страница 67: ...4 Use or to select PRINTER SETTINGS 5 Press Set 6 Use or to select PAPER SIZE 7 Press Set 8 Use or to select the paper size you want for the multi purpose tray You can select from the following LTR L...

Страница 68: ...Use or to select the custom paper size setting You can select from the following CUSTOM1 LONG CUSTOM2 SHORT For details on the paper sizes above see p 5 2 11 Press Set 12 Press Stop Reset to return to...

Страница 69: ...disable this setting Follow this procedure to enable or disable the toner saver setting 1 Press Function 2 Press Data Registration 3 Press Set 4 Use or to select PRINTER SETTINGS 5 Press Set 6 Use or...

Страница 70: ...5 12 Print Media Handling Chapter 5...

Страница 71: ...Speed Dialing 6 2 Speed Dialing Methods 6 2 Registering One Touch Speed Dialing 6 3 Registering Coded Speed Dialing 6 8 Registering Group Dialing 6 13 Using Speed Dialing 6 16 Sending a Document With...

Страница 72: ...ling methods One Touch Speed Dialing 2 p 6 3 Register a fax telephone number under a one touch speed dialing button so that you only have to press one button to dial that fax telephone number There ar...

Страница 73: ...cipient s fax if you use memory sending 1 p 7 5 set the transmission type for the fax number you have registered You can set a subaddress and or password if the other party s fax machine requires thes...

Страница 74: ...ncel one touch speed dialing for the button you selected press Clear then Set Press Stop Reset to return to standby mode The fax telephone number and name registered under that button will be deleted...

Страница 75: ...press Stop Reset to return to standby mode or To register the transmission type for the current button you are registering continue with the steps below 12 Press Set 13 Use or to select ON 14 Press Se...

Страница 76: ...Their fax machine then handles the received fax according to the feature they are using You also need to register a subaddress password when polling a fax machine that requires these settings 1 p 9 9...

Страница 77: ...rom step 5 or Press Stop Reset to return to standby mode n Use the destination labels provided with your machine to label the one touch speed dialing buttons Stick the labels above each corresponding...

Страница 78: ...the transmission type for the fax number you have registered You can set a subaddress and or password if the other party s fax machine requires these settings Follow this procedure to register coded s...

Страница 79: ...mber To cancel coded speed dialing for the code you selected press Clear then Set Press Stop Reset to return to standby mode The fax telephone number and the name registered under that code will be de...

Страница 80: ...et to return to standby mode or To register the transmission type for the current code you are registering continue with the steps below 14 Press Set 15 Use or to select ON 16 Press Set twice 17 Use o...

Страница 81: ...theirs Their fax machine then handles the received fax according to the feature they are using You also need to register a subaddress password when polling a fax machine that requires these settings...

Страница 82: ...codes repeat the procedure from step 7 or Press Stop Reset to return to standby mode nTo check your entries you can print a list of all the numbers and names registered for coded speed dialing 1 p 6 1...

Страница 83: ...or coded speed dialing e g you cannot enter the fax numbers with the numeric buttons register a name for the group This name appears in speed dialing lists Follow this procedure to register group dial...

Страница 84: ...the group To enter a fax number registered for one touch speed dialing Press the one touch speed dialing button s assigned to the number s you want to register in the group To enter a fax number regi...

Страница 85: ...numeric buttons to enter a name for the group max 16 characters including spaces If you are unsure how to enter characters see p 3 2 If you have already registered a name that you want to keep ignore...

Страница 86: ...ne s memory print send or delete any documents you no longer need to be stored in memory 1 p 9 4 2 Enter the one touch speed dialing button or coded speed dialing code assigned to the fax number or gr...

Страница 87: ...the telephone number you want to dial One touch speed dialing button Press the one touch speed dialing button you want Coded speed dialing code Press Coded Dial then use the numeric buttons to enter t...

Страница 88: ...party s name you are looking for 4 Press or to scroll through the names until the name you are looking for appears If you press when the last entry in the directory is displayed the list returns to th...

Страница 89: ...t You can select from the following 1 TOUCH LIST CODED DIAL LIST 1 TOUCH DETAIL CODED DETAIL GROUP DIAL LIST If you selected GROUP DIAL LIST in step 5 6 Press Set The machine prints the list If you se...

Страница 90: ...TION TEL 1 432 2060 CONNECTION ID Canon OPTICS TX TYPE PSWD SUBADD SUBADDRESS 1323 12 26 2003 17 23 FAX 123 4567 CANON 001 IF YOU PRESS A IN STEP 7 1 p 6 19 THE DESTINATIONS ARE LISTED IN ALPHABETICAL...

Страница 91: ...PE REGULAR TX A 32 CONNECTION TEL 81 773 3173 CONNECTION ID Canon UK TX TYPE PSWD SUBADD SUBADDRESS 1323 12 26 2003 17 23 FAX 123 4567 CANON 001 CODED SPEED DIAL LIST 2 IF YOU PRESS A IN STEP 7 1 p 6...

Страница 92: ...AL LIST 03 Canon GROUP 2 04 2 50921 Canon ITALIA A 00 2131 1250 Canon DEUTSCH A 02 1 49 39 25 25 Canon FRANCE A 32 81 773 3173 Canon UK A 21 Canon GROUP 1 01 905 795 1111 Canon CANADA A 03 516p488 670...

Страница 93: ...g 7 5 Manual Sending Via the Handset 7 6 Canceling Sending 7 8 Redialing When the Line is Busy 7 9 Manual Redialing 7 9 Canceling Manual Redialing 7 9 Automatic Redialing 7 9 What is Automatic Rediali...

Страница 94: ...wever please note that the new setting will only be effective from the next page scanned Follow this procedure to set the scanning resolution 1 Press Image Quality repeatedly until the resolution sett...

Страница 95: ...ast for sending and copying 1 Press Function 2 Press Data Registration 3 Press Set twice 4 Use or to select SCAN CONTRAST 5 Press Set 6 Use or to select the scanning contrast you want You can select f...

Страница 96: ...using one touch speed dialing see pp 6 3 6 16 Coded Speed Dialing Dial a fax number by pressing Coded Dial and entering the two digit code 00 to 99 assigned to the fax number For details on registerin...

Страница 97: ...pages fewer if the document contains many graphics or particularly dense text Follow this procedure to send a document using memory sending 1 Load the document face down in the ADF 1 p 4 3 To adjust...

Страница 98: ...is automatically deleted from memory after sending This occurs even if an error prevents complete transmission of the document Manual Sending Via the Handset Manual sending via the handset allows you...

Страница 99: ...ear the other party s voice but they will not be able to hear you through the speaker Pick up the handset to talk to the other party 6 When you are ready to send your document ask the other party to p...

Страница 100: ...ding 1 Press Stop Reset Your machine asks you to confirm that you want to cancel sending 2 Press T to cancel sending Sending is not canceled until you press T If you change your mind and want to conti...

Страница 101: ...EDIAL and the transaction number TX RX NO are displayed in the LCD The automatic redialing options allow you to customize the number of times your machine redials as well as the time interval between...

Страница 102: ...dialing You can set the following options for automatic redialing Whether the machine redials automatically default on The number of times the machine attempts to redial default twice The time interva...

Страница 103: ...Set twice 10 Use the numeric buttons to enter the number of times you want the machine to redial You can select from 1 to 10 times You can also use or to change the redial times 11 Press Set twice 12...

Страница 104: ...for group dialing instead 1 p 6 13 This will simplify dialing Follow this procedure to send the same document to several fax numbers 1 Load the document face down in the ADF 1 p 4 3 To adjust the res...

Страница 105: ...o begin scanning automatically after a few seconds disable the TIME OUT setting 1 p 14 6 To review the destinations entered use or to scroll through the numbers 3 Press Start Copy to begin scanning fo...

Страница 106: ...ly redial the number that was busy If the machine s memory becomes full while scanning your document MEMORY FULL will appear in the LCD If this happens remove the remainder of the document from the AD...

Страница 107: ...ocument into the machine s memory for delayed sending 1 Load the document face down in the ADF 1 p 4 3 To adjust the resolution and contrast Currently used memory see pp 7 2 7 3 You may be unable to s...

Страница 108: ...e wrong destination press Clear then enter the correct destination To review the destinations entered use or to scroll through the numbers 8 Press Start Copy to begin scanning the document into the ma...

Страница 109: ...RX NO print the DOC MEMORY LIST 1 p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment and can therefore not be selected Use or to display details...

Страница 110: ...4 A before the transaction number TX RX NO indicates that that document is being sent at that moment If you want to delete a document being sent follow the instructions in the LCD Use or to display de...

Страница 111: ...ode 8 4 Receiving Faxes Manually MANUAL MODE 8 6 Setting MANUAL MODE 8 6 Receiving a Fax Manually 8 6 Receiving Faxes Automatically FAX ONLY MODE 8 8 Setting FAX ONLY MODE 8 8 Receiving With an Answer...

Страница 112: ...calls The machine rings for every call whether a fax call or a voice call For a fax call you have to manually activate reception of a fax The machine answers all calls as fax calls It receives faxes...

Страница 113: ...e LCD changes to this display If Fax Tel Mode does not appear in the LCD follow this procedure to set FAX TEL AUTO SW Fax Tel Mode 1 Press Function 2 Press Data Registration 3 Press Set 4 Use or to se...

Страница 114: ...hone Fax Fax Sending document manually Sending document automatically The machine answers without ringing The machine listens for the fax tone For 8 sec The fax tone is detected The fax tone is not de...

Страница 115: ...the numeric buttons to enter the F T RING TIME duration You can select from 10 to 45 seconds See the previous page for details on this setting You can also use or to change the time interval 6 Press S...

Страница 116: ...ceive Mode 2 Press or to select MANUAL MODE 3 Press Set The LCD changes to this display Receiving a Fax Manually Follow this procedure to receive a fax manually 1 Make sure Manual is displayed in the...

Страница 117: ...ng if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the machine to beep disable the OFFHOOK ALARM setting 1 p 14 4 If you cannot activat...

Страница 118: ...Press Stop Reset to return to standby mode 11 Confirm that FaxOnly is displayed in the LCD If FaxOnly is not displayed follow steps 1 to 3 on top of p 8 3 The machine treats all incoming calls as fax...

Страница 119: ...telephone with an answering machine to your machine 1 p 2 8 Follow this procedure to set the receive mode to ANS MACHINE MODE 1 Press Function then Receive Mode 2 Press or to select ANS MACHINE MODE...

Страница 120: ...e call is a fax or voice call Contact your telephone company for more information on this service You will need to subscribe to a DRP service offered by some telephone companies connect the handset to...

Страница 121: ...t 11 Use or to select the type of ring pattern that your telephone company assigned to your fax number You can select from the following NORMAL RING DOUBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER...

Страница 122: ...n the action to take see p 13 8 n The machine s memory can store up to approximately 350 pages You can set the machine so that it does not store faxes in memory if a problem occurs during reception 1...

Страница 123: ...aling 9 3 Documents Stored in Memory 9 4 Printing a List of Documents Stored in Memory 9 4 Printing a Document Stored in Memory 9 5 Sending a Document Stored in Memory 9 6 Deleting a Document Stored i...

Страница 124: ...er for speed dialing 1 When you come to the step that requires you to enter the fax telephone number use the numeric buttons to enter the number up to where a pause is necessary To correct a mistake i...

Страница 125: ...achine connects using the pulses required by your telephone line 3 When the recorded message of the information service answers press T Tone to switch to tone dialing When T Tone is pressed T is displ...

Страница 126: ...mber of a document in memory you can print it send it or delete it These procedures are described on the following pages Follow this procedure to print a list of documents stored in memory 1 Press Fun...

Страница 127: ...nt If you are unsure of the transaction number TX RX NO print the DOC MEMORY LIST 1 p 9 4 A before the transaction number TX RX NO indicates that that document is being sent at that moment and can the...

Страница 128: ...or printed at that moment and can therefore not be selected Use or to display details of the transaction e g destination 6 Press Set If you are sending a document stored in the polling box for pollin...

Страница 129: ...ectory then use the numeric buttons to enter the first letter of the other party s name Use or to find the name you want n If you enter a wrong destination press Clear then enter the correct destinati...

Страница 130: ...eing sent at that moment If you want to delete a document being sent follow the instructions in the LCD Use or to display details of the transaction e g destination 6 Press Set If you are deleting a d...

Страница 131: ...t to bear the transmission cost of receiving a document Polling Another Fax Machine Before polling another fax machine be sure to read the following The machine can only poll fax machines that support...

Страница 132: ...two digit code you want Repeat for other codes Be sure to press Coded Dial before each code Regular dialing Use the numeric buttons to enter the fax number you want then press Set You can only enter o...

Страница 133: ...r dialing If you need to enter a subaddress password for polling register them together with the fax number for speed dialing 1 Chapter 6 To review the destinations entered use or to scroll through th...

Страница 134: ...for other fax machines to retrieve it Before setting up the polling box be sure to read the following You can set an ITU T standard password for the polling box to restrict being polled only by fax m...

Страница 135: ...u will need to enter this password whenever you want to change or delete the polling box settings If you do not want to enter a password ignore this step 9 Press Set twice 10 Use the numeric buttons t...

Страница 136: ...is deleted after it is retrieved by one fax machine OFF The document in the polling box remains in the polling box so that it can be retrieved by an unlimited number of fax machines 13 Press Set 14 P...

Страница 137: ...Function 3 Press Polling 4 Press Set The machine scans the document into the polling box When another fax machine polls your machine the following conditions apply If you registered a password for th...

Страница 138: ...Use or to select the setting you want and press Set You can select from the following FILE NAME PASSWORD TX PASSWORD ERASE AFTER TX 9 To change the polling box settings follow the procedure from step...

Страница 139: ...NGS 5 Press Set twice 6 Use or to select the setting you want You can select from the following ON Enable restriction OFF Disable restriction If you selected ON in step 6 7 Press Set twice 8 Use or to...

Страница 140: ...9 18 Special Features Chapter 9 If you selected OFF in step 6 9 Press Set 10 Press Stop Reset to return to standby mode 12 26 FaxTel DATE SETUP...

Страница 141: ...Chapter 10 Copying 10 1 Copying Chapter 10 Copying This chapter describes how to make copies with your machine Documents You Can Copy 10 2 Making Copies 10 2...

Страница 142: ...e ADF 1 p 4 3 To adjust the contrast see p 7 3 Currently used memory Standby to scan 3 Press Start Copy 4 Press Image Quality repeatedly until the resolution setting you want is displayed You can sele...

Страница 143: ...o begin copying To cancel copying press Stop Reset You may then need to open the operation panel to remove the document from the ADF 1 p 13 2 n You will be unable to make multiple copies if MEMORY FUL...

Страница 144: ...10 4 Copying Chapter 10...

Страница 145: ...describes the different reports and lists you can print from your machine You will find samples of some of these reports and instructions for printing Summary of Reports and Lists 11 2 ACTIVITY REPORT...

Страница 146: ...enable or disable this feature or set the machine to print a report only when an error occurs You can also set the machine to print the first page of the document under the report to remind you of the...

Страница 147: ...Canon CANADA 5001 AUTO RX ECM 1 OK 00 33 A 12 26 13 45 905 795 1111 Canon CANADA 0001 POLLING RX G3 0 NG 00 00 A 12 26 13 51 03 3758 2111 Canon TOKYO 0002 B CAST ECM 3 OK 01 18 A 12 26 13 53 2 887 016...

Страница 148: ...14 52 FAX 123 4567 CANON 001 TX REPORT TX FUNCTION WAS NOT COMPLETED TX RX NO 0004 CONNECTION TEL 20 545 8545 SUBADDRESS CONNECTION ID Canon EUROPA ST TIME 12 26 14 59 USAGE T 00 18 PGS SENT 1 RESULT...

Страница 149: ...14 5 If you set your machine to print a report an RX REPORT similar to the one below will be printed RX REPORT RECEPTION OK TX RX NO 5004 CONNECTION TEL 905 795 1111 SUBADDRESS CONNECTION ID Canon CAN...

Страница 150: ...11 6 Reports and Lists Chapter 11...

Страница 151: ...the steps you need to follow to keep your machine clean You will also find instructions for replacing the cartridge Periodic Cleaning 12 2 Cleaning the Machine s Exterior 12 2 Cleaning the Machine s...

Страница 152: ...cleaner to clean the interior of the machine these can damage the machine s components Cleaning the Machine s Exterior Follow this procedure to clean the machine s outer casing 1 Disconnect the power...

Страница 153: ...ing assembly becomes extremely hot when the machine is in use Be very careful not to touch it so as to avoid injury Be careful not to touch the black transfer charging roller since this adversely affe...

Страница 154: ...12 4 Maintenance Chapter 12 6 Use both hands to close the front cover 7 Reconnect the power cord...

Страница 155: ...ft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth n If the scanner components are dirty the documents you send or copy will also be dirty Be sure to use a soft cl...

Страница 156: ...s surrounding the separation roller shaded area in the illustration 6 When you are finished close the operation panel by pressing it down from the center Be sure to close the operation panel until it...

Страница 157: ...he toner inside the cartridge is simply unevenly distributed Before replacing the cartridge follow this procedure to distribute the toner evenly 1 Remove the cartridge from the machine 1 steps 1 to 4...

Страница 158: ...3 cartridge from its protective bag Save the protective bag in case you need to repack the cartridge at a later date 6 Gently rock the cartridge from side to side a few times to distribute the toner e...

Страница 159: ...8 Hold the cartridge by its handle and insert it into the machine as far as it will go making sure that its tabs are aligned with the rails inside the machine Always hold the cartridge by its handle 9...

Страница 160: ...12 10 Maintenance Chapter 12...

Страница 161: ...ring Jams 13 2 Jams in the ADF 13 2 Paper Jams 13 3 Jams in the Paper Delivery Slots 13 3 Jams Inside the Machine 13 3 LCD Messages 13 8 Paper Feeding Problems 13 13 Printing Problems 13 14 Faxing Pro...

Страница 162: ...to pull the document out without opening the operation panel since you may tear or smudge the document 3 While holding the operation panel open remove the document Pull it gently in either direction...

Страница 163: ...o unplug your machine when clearing paper jams 1 Gently pull any jammed paper out of the machine as shown 2 Remove the paper stack from the multi purpose tray and reload it 1 p 2 16 nIf the paper jam...

Страница 164: ...r wrap it in a thick cloth 3 Move the paper release lever back c The fixing assembly becomes extremely hot when the machine is in use Be very careful not to touch it so as to avoid injury Be careful n...

Страница 165: ...re to remove any torn pieces from the machine since these will cause paper to jam again The toner on the paper will not have been fixed to the paper yet so remove the jammed paper carefully to avoid s...

Страница 166: ...machine is in use Be very careful not to touch it so as to avoid injury Top edge of the jammed paper has passed through the fixing assembly Pass the jammed paper under the roller Use both hands to ca...

Страница 167: ...e the paper release lever forward 7 Use both hands to close the front cover 8 Reload paper in the multi purpose tray 1 p 2 16 nIf you are experiencing repeated paper jams it may be due to the paper yo...

Страница 168: ...machine to automatically redial the fax number 1 p 7 9 Try sending the document at a later time Check the fax number and dial again Contact the other party and have them check their fax machine Contac...

Страница 169: ...connected to an uninterruptible power supply UPS Replace the FX 3 cartridge 1 p 12 7 Close the front cover Clear the document jam 1 p 13 2 Then start again Load the correct paper size 1 p 2 16 or cha...

Страница 170: ...o check their settings Change your settings if necessary 1 pp 6 3 6 8 Clear the paper jam 1 p 13 3 then reload paper in the multi purpose tray 1 p 2 16 Use a copier to make a reduced copy of the docum...

Страница 171: ...word or their fax machine does not support polling with a password Print any documents you no longer need to be stored in memory 1 p 9 5 Then start again Divide the document and send each part separat...

Страница 172: ...n The number shown nnnn is a unique identification number assigned to the document you are sending or receiving The machine is sending a document and its memory is full Contact the other party to chec...

Страница 173: ...he multi purpose tray Load only one type of print media Make sure you load print media that meets the requirements for the machine 1 p 5 2 Let the print media run out before refilling the multi purpos...

Страница 174: ...correctly in the multi purpose tray 1 p 5 4 Printout is skewed The print media may not be loaded correctly Make sure the print media is loaded correctly in the multi purpose tray 1 p 5 4 Make sure the...

Страница 175: ...r documents being sent from memory Allow time for those documents to finish sending An error may have occurred during sending Print an ACTIVITY REPORT 1 p 11 3 and check for an error code 1 p 13 8 The...

Страница 176: ...the Canon Customer Care Center Receiving Problems Cannot receive a fax automatically The machine may not be set to receive automatically For the machine to receive faxes automatically the receive mod...

Страница 177: ...arty s fax machine may not send the CNG signal that tells your machine that the incoming call is a fax call Some fax machines cannot send this signal In such cases you will have to receive the fax man...

Страница 178: ...y s fax machine may not support ECM If this is the case the document is received without ECM ECM may be disabled Make sure ECM on your machine is enabled 1 ECM RX p 14 7 Contact the other party to che...

Страница 179: ...make sure the power strip is plugged in and turned on The handset or extension telephone cord may be defective Check the cord by substituting with another cord General Problems Machine has no power Th...

Страница 180: ...ed warranty c If the machine makes strange noises emits smoke or strange smells unplug it immediately and contact the Canon Customer Care Center Do not attempt to disassemble or repair the machine you...

Страница 181: ...gh the extension telephone connected to your machine When power is restored your machine automatically prints a MEMORY CLEAR REPORT that lists the documents that were deleted from memory as a result o...

Страница 182: ...13 22 Troubleshooting Chapter 13...

Страница 183: ...e and explains how to access them Understanding the Menu System 14 2 Printing a List to Check the Current Settings 14 2 Accessing the Menus 14 3 USER SETTINGS Menu 14 4 REPORT SETTINGS Menu 14 5 TX Tr...

Страница 184: ...nder information 1 p 3 5 Follow this procedure to print the USER S DATA LIST 1 Press Function 2 Press Report 3 Use or to select USER DATA LIST 4 Press Set The machine prints the USER S DATA LIST The s...

Страница 185: ...ed 6 Refer to the appropriate table 1 following pages and use these guidelines to select and register settings Use or to scroll through the settings To register a setting or access sub settings press...

Страница 186: ...Selects the prefix for the machine number 1 p 3 5 Selects the scanning contrast 1 p 7 3 Enables disables the off hook alarm that alerts you that the handset is not seated properly in its cradle Sets t...

Страница 187: ...of the first page of the fax under the report Enables disables automatic printing of an RX reception REPORT 1 p 11 5 OUTPUT NO No report is printed PRINT ERROR ONLY Prints a report only when a recepti...

Страница 188: ...redial attempts Selects the time interval between redial attempts Enables disables automatic scanning of documents after the fax number is entered ON Scanning begins automatically five seconds after...

Страница 189: ...ngs for a specified time If you select ON above this setting selects the length of time the machine rings before switching to fax receive mode Enables disables remote receiving If you select ON above...

Страница 190: ...ANGE CARTRIDGE displayed in the LCD RX TO MEMORY Stops printing and received faxes are stored in memory KEEP PRINTING Ignores the warning and keeps printing the entire document This setting is conveni...

Страница 191: ...ocument is deleted from memory once it is polled or continues to be stored in memory ON Document is deleted from memory after it is polled OFF Document remains in memory after it is polled Changes the...

Страница 192: ...of the LCD messages settings and reports Selects the speed at which the machine starts transmitting Selects the speed at which the machine starts receiving Sets the daylight saving time 1 p 3 9 If yo...

Страница 193: ...Appendix Specifications A 1 Specifications Appendix Specifications This appendix lists the machine s main specifications General Specifications A 2 Printer A 2 Facsimile A 2 Copier A 3 Telephone A 3...

Страница 194: ...ize and Weight 1 p 5 2 Recommended Print Media 1 p 5 4 Print Speed Approx 6 pages minute Print Width Max 8 2 in 208 mm Resolution 600 600 dpi Printing Cartridge FX 3 S Cartridge Yield Approx 1 500 pag...

Страница 195: ...c redialing Manual redialing Pause button Redial button Networking Sequential broadcasting Max 116 destinations Automatic reception Automatic fax tel switchover Delayed transmission Max 116 destinatio...

Страница 196: ...A 4 Specifications Appendix...

Страница 197: ...7 11 B Broadcasting sequential 7 12 to 7 14 BUSY NO SIGNAL message 13 8 Button See individual button names C CALLING VOLUME setting 14 4 Canceling polling receiving 9 11 receiving 8 12 redialing 7 9 7...

Страница 198: ...on 2 12 7 15 7 17 7 18 DELETE FILE setting 9 16 14 9 Deleting document in memory 9 8 document set for delayed sending 7 18 polling box settings 9 15 9 16 Delivery paper See Paper delivery Destination...

Страница 199: ...istering 6 13 to 6 15 sending with 6 16 Guide document 2 11 paper 2 11 H Handling safety instructions 1 7 1 8 Handset attacching to your machine 2 7 connecting 2 8 manual sending via 7 6 7 7 Hook butt...

Страница 200: ...enu names accessing 14 3 definition 1 5 system understanding 14 2 14 3 Messages See LCD messages MID PAUSE SET setting 14 6 Mistake correcting 3 4 Multi purpose tray 2 11 capacity 5 2 cover 2 3 2 6 2...

Страница 201: ...n memory 9 5 document set for delayed sending 7 17 lists See individual list names problems 13 14 reports See individual report names Problems cannot solve 13 20 copying 13 18 document 4 2 general 13...

Страница 202: ...th coded speed dialing 6 16 with group dialing 6 16 with one touch speed dialing 6 16 with speed dialing 6 16 Sequential broadcasting 7 12 to 7 14 Serial number machine 13 20 Set button 2 12 14 3 Sett...

Страница 203: ...on REPORT Transparencies loading 5 6 requirements 5 2 selecting 5 6 Tray multi purpose 2 11 multi purpose cover 2 3 2 6 2 11 support 2 3 2 6 2 11 TTI POSITION setting 14 4 TX Transmission REPORT 11 4...

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