Finding Information
4-4
T
roub
leshooting
4
Printer locks up system.
Cause
Your system setup has a problem.
Remedy
•
Make sure that you have a high-quality shielded interface cable.
•
The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer’s
documentation for details.)
•
Verify that your physical memory is working correctly.
•
If you have a Toshiba laptop, change the following line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe
Computer indicates a device time-out.
Cause
Your computer is sending data to the printer but the printer is not responding because the printer is
off, offline, or not connected to the computer.
Remedy
•
Make sure the printer is not paused.
•
Make sure the printer’s interface cable is securely connected to both the printer and computer.
•
Make sure paper is properly loaded from the cassette or multi-purpose feeder.
•
Change the <ERROR TIME OUT> setting in the Menu. (See the
User’s Guide.
)
•
Reset the printer and computer.
•
Try the print operation again.
•
Try a different cable.
CARPS Problems
CARPS is not working properly.
Cause
CARPS (Canon L180/L380S/L398S or Canon LC310/L390/L408S) is not selected as the default
printer driver for the FAX-L380S/L390.
Remedy
Specify CARPS (Canon L180/L380S/L398S or Canon LC310/L390/L408S) as the default driver for
the FAX-L380S/L390.
Cannot use Adobe Type Manager (ATM) fonts.
Cause
Adobe Type Manager (ATM) is not supported.
