Error messages and conditions
The table below gives an overview of possible error situations of the PRISMAsync.
Effect
Check
Action
Blank screen
- Check USB Cable
Disconnect/connect USB cable
on backside of PRISMAsync.
PRISMAsync cannot be
switched on
PRISMAsync cannot be
switched off.
- Check Power supply
- Check power button
- Check connection with Oper-
ator panel
Replace power supply or Pow-
er button. Replace PBA-AUX.
If that does not solve the prob-
lem replace the motherboard.
Excessive noise
- Check fans
Replace fan
Garbled prints or blank pages
- Check data cables
Replace data cable
Strange colours on
operator panel or
blank screen or
stripes on screen or
skewed image on screen or
rolling screen
- Check DVI cable
Connect or replace DVI cable
“no signal” on operator panel
- Check DVI cable
- Check GPU board
Replace cable or GPU board
Spectrometer not recognized
- Check meter
Try another USB port. Proba-
bly USB port on oper. panel
defect.
Impossible to install via USB
port on operator panel
- Check USB key
Try another USB port. Proba-
bly USB port on oper. panel
defect.
Led on operator panel always
off.
- Check cable
- Check AUX control board
Replace cable or AUX cntrl
board
Operator panel dark and At-
tention light off.
- Check 12V on AUX board
- Check power cable to AUX
board
- Check fuse on AUX board.
Connect power cable. Replace
AUX board
“Press sleep button” during
start up or Pressing Sleep-but-
ton has no effect.
- Check 3V3 connection on
AUX board
Connect power cable. Replace
AUX board
One of Attention lights always
on
Replace AUX board
One or more of the attention
lights always off.
- Check fuse on AUX board
Replace AUX board
Message “No OS found”
- Check cables to HDD
Replace HDDs
FPGA Led on DDI stays red
- Check cable to DDI board
Replace cable
Replace DDI board
PLL lock led is off.
- Check cable to DDI board
Replace cable
4
Error messages and conditions
118
Chapter 10 - Troubleshooting
PRISMAsync V3.2
Содержание Digital Video Software v.32
Страница 2: ...Edition 2014 12 GB ...
Страница 6: ...Contents 6 PRISMAsync V3 2 ...
Страница 7: ...Chapter 1 Preface ...
Страница 10: ...Preface 10 Chapter 1 Preface PRISMAsync V3 2 ...
Страница 11: ...Chapter 2 Introduction ...
Страница 13: ...Chapter 3 Installation ...
Страница 25: ...Chapter 4 Using the PRISMAsync ...
Страница 48: ...Operator maintenance 48 Chapter 4 Using the PRISMAsync PRISMAsync V3 2 ...
Страница 49: ...Chapter 5 Start shutdown and restart the system ...
Страница 56: ...Restart copier after error in copier 56 Chapter 5 Start shutdown and restart the system PRISMAsync V3 2 ...
Страница 57: ...Chapter 6 The Settings Editor ...
Страница 60: ...The Settings editor 60 Chapter 6 The Settings Editor PRISMAsync V3 2 ...
Страница 61: ...Chapter 7 Service procedures ...
Страница 81: ...Chapter 8 Firmware upgrades via PRISMAsync ...
Страница 95: ...Chapter 9 System software ...
Страница 109: ...Chapter 10 Troubleshooting ...
Страница 128: ...Beep codes PRISMAsync 128 Chapter 10 Troubleshooting PRISMAsync V3 2 ...
Страница 129: ...Chapter 11 Appendix ...
Страница 157: ... 34 Picture 2 Engine reports Chapter 11 Appendix 157 PRISMAsync V3 2 ...
Страница 163: ......