151
If you think there is a problem with the camera, first check the following. If
the items below do not solve your problem, contact a Canon Customer
Support Help Desk as listed in your Warranty System Booklet.
Power
You pressed the power button, but nothing happened.
•
Confirm that the battery/batteries is properly inserted
(p. 14)
.
•
Confirm that the memory card/battery cover is securely closed
(p. 14)
.
•
If the battery terminals are dirty, battery performance will decrease. Clean the
terminals with a cotton swab and re-insert the battery/batteries several times.
Battery/batteries is consumed quickly.
•
Battery performance decreases at low temperatures. Warm the battery/
batteries, such as by placing them in your pocket with the terminal cover on.
Lens will not retract.
•
Do not open the memory card/battery cover while the power is on. After closing
the memory card/battery cover, turn the power on then back off
(p. 15)
.
TV output
Image is distorted or not showing on TV
(p. 112)
.
Shooting
Cannot shoot.
•
Set the mode dial to
A
(p. 40)
.
•
When in playback
(p. 24)
, press the shutter button halfway
(p. 20)
.
Screen doesn’t display.
•
Press the
l
button
(p. 42)
.
Camera screen is black at start-up.
•
Images that have been edited on a computer, have had their name changed, or
have been taken with another camera may not display correctly when set in the
My Camera function
(p. 147)
.
Screen does not display properly in dark places
(p. 44)
.
Screen does not display properly while shooting.
Please note, the following issues will not be recorded in still images, but will be
recorded in movies.
•
When the camera is subjected to powerful light sources, the display may
darken.
•
Under fluorescent lighting, the screen may flicker.
•
When shooting bright light sources, a bar of light (purplish red) may appear on
the screen.
h
appears on the screen and the shot cannot be taken even
though the shutter button was pressed fully
(p. 23)
.
You Think There is a Problem
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