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Error Message

If one of the following messages appears on the touch panel, then an error has occurred on the scanner. Handle the error according to the
countermeasure procedure.

Error messages

Symptom

Countermeasure

Scanner cover is open.

Front unit is open.

Close the front unit.

An invalid value has been set.
Please try again.

An invalid character was input when the IP
address was set manually.

Input a valid IP address.

Connection failed.
Set it again.

Failed to connect to Wi-Fi when switching
the connection mode.

Refer to “Q3. Scanner is not recognized.” in
Troubleshooting, and check the status of the
Wi-Fi connection.

Wi-Fi settings were done, but connections
failed.

Refer to the Setup Guide, and check the Wi-
Fi settings.

The connection has timed out.
Please try again.

Timeout occurred because you forgot to
press the router button, when doing the
WPS (Wi-Fi Protected Setup) settings.

Redo the connection operations from the
beginning.

This function is available only when connecting with
an Ethernet cable or Wi-Fi. Change the connection
mode and try again.

Use of [Shared Folder] was attempted
during USB connection.

Change the connection mode to wired LAN
connection (DR-S150 only) or Wi-Fi
connection, and then redo the operation.

To maintain maximum performance, the current
rollers should be replaced now.
Please refer to the instructions in the User Manual.

The number of scanned pages has
exceeded 200,000, which exceeds the
number of pages for the service life of the
rollers.

Replace the rollers

Paper jammed in scanner, clear paper and
continue.

Paper jammed while scanning.

Open the front unit, and then remove the
jammed document.

A double paper-feed has occured.
Please check the document and the scanned
image on the display and scan the document again.

Paper double fed while scanning.

Open the front unit, and then remove the
jammed document. Check the document,
and then scan the document again.

No page was found in the feeder.

No document was loaded.

Load a document in the scanner's feeder.

Could not confirm storage location. Check if path,
user name, or password are wrong?

The save destination is incorrect.

Set the correct save destination, user name,
and password in CaptureOnTouch Job Tool.

Hardware error.

There is an internal scanner error.

Turn the power off and then on again. If the
error appears even after turning the power
off and then on again, make a note of the
contents of the message, and then contact
your service representative.

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Содержание 4044C001

Страница 1: ...User Manual Please read this manual before operating this scanner After you finish reading this manual store it in a safe place for future reference ...

Страница 2: ...s should be made you could be required to stop operation of the equipment Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This transmitter must not be co located or operated in conjunction with any other antenna or transmitter This equipment complies with FCC radiation exposure limits set forth for an ...

Страница 3: ... you can drop off your waste equipment for recycling please contact your local city office waste authority approved WEEE scheme or your household waste disposal service For more information regarding return and recycling of WEEE products please visit www canon europe com weee Model Names The following name may be provided for the safety regulations in each sales region of the Document Scanner DR S...

Страница 4: ...ir respective owners However the TM and symbols are not used in this document Copyright Copyright 2020 by CANON ELECTRONICS INC All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of CANON ELECT...

Страница 5: ... following manuals Product Safety Guide Before using the scanner be sure to read and follow these instructions Setup Guide This describes setup procedures for the scanner Read this manual when you first use the scanner User Manual this manual This manual contains the operating procedures of the scanner PDF electronic manual only Hint The manual User Manual for this scanner is stored on the Setup D...

Страница 6: ...orrectly To use the scanner safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the scanner safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the scanner corr...

Страница 7: ...t Settings 47 Scan Setting 49 Scanning 50 Basic Operations Various Scanning Operations Using a Computer CaptureOnTouch 52 Starting and Exiting CaptureOnTouch 52 Selecting a scanner 53 Screen Descriptions 54 Standard Scanning 55 Scanning Shortcut 57 Scanning from the Scanner Touch Panel 64 Advanced Operations Scanning a Document and Saving it in a Shared Folder without Using a Computer CaptureOnTou...

Страница 8: ...Setting Tool 114 Troubleshooting 116 Common Problems and Solutions 116 Software Troubleshooting 121 Useful Tips 122 Clearing a Paper Jam 124 Error Message 127 Uninstalling the Software 128 Uninstalling the ISIS TWAIN Driver 128 Appendix 129 Specifications 129 Replacement parts 130 Option 130 About the Flatbed Scanner Unit 130 Dimensions 131 Index 132 ...

Страница 9: ...ace provided as standard with your computer However normal operation is not guaranteed with all USB interfaces even if present as standard equipment on the computer For details consult your local authorized Canon dealer Scanning speeds are lower if your computer s standard USB interface is USB Full Speed equal to USB 1 1 The USB cable you are using should be the one originally included with the sc...

Страница 10: ...e taskbar as follows If the taskbar icon appears as the scanner is not properly connected to the computer Check the status of the power switch and USB cable When the scanner is properly connected to the computer the CaptureOnTouch icon appears on the taskbar as follows If the taskbar icon appears as the scanner is not properly connected to the computer Check the status of the power switch and USB ...

Страница 11: ...he scanner for an extended period turn off the power and disconnect the power cord from the AC outlet for safety Hint The scanner s auto power off setting is enabled by default and the scanner will turn off automatically if it is not operated for 4 hours For details on how to disable this setting see Operating the Settings Menus on p 44 ...

Страница 12: ...wing conditions are recommended for optimal scanning quality Room temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 RH Avoid installing the scanner near equipment that generates a magnetic field e g speakers televisions or radios Do not block the ventilation holes Doing so could cause the scanner to overheat creating a fire hazard AC Adapter Connect only to a power outlet of the rated vo...

Страница 13: ...onnect the power cord from the power supply Clean the scanner using a slightly dampened cloth which has been well wrung out Never use alcohol benzene paint thinner or any other flammable substances If the scanner makes strange noises or gives off smoke heat or strange odors or the scanner does not function or other abnormalities occur when you use the machine immediately turn OFF the power and dis...

Страница 14: ...ich it came Firmly secure the scanner with packaging material when you place it in the packing box About wireless communication functions This device incorporates wireless communication functions The radio waves used for wireless communication functions can affect medical and other devices which could cause serious accidents Do not use the wireless communication functions in the following conditio...

Страница 15: ...e or stop using it stop transmitting After stopping consult with your retailer or with our sales staff regarding measures to avoid interference e g partitioned installation 3 Otherwise if troubles occur from radio frequency interference by this device to other stations consult with your retailer or our sales staff ...

Страница 16: ...dBm DR S150 100V Feeder Tray w NFC reader 4044C013 DR S150 120V 4044C002 USA Canada Mexico Colombia Panama Chili DR S150 120V Feeder Tray w NFC reader 4044C014 DR S150 220 240V 4044C003 Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Slovak Republi...

Страница 17: ...ng Modes The scanner is equipped with the following scanning modes Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II Active Threshold Grayscale and Color Advanced Text Enhancement and Active Threshold can clarify scanned text by processing background or foreground colors Fast Document Feeding Documents can be scanned at a speed of up to 45 pages DR S150 30 page...

Страница 18: ...ization Image Processing Prevent Bleed Through Remove Background Prevents the background or original image on the reverse side of thin originals from appearing in scanned images Document orientation The text orientation on each fed page is detected and the scanned image is rotated in 90 degree increments as necessary to match Deskew If a scanned image is detected to be skewed the skewed image is s...

Страница 19: ...atchcode sheets can be inserted in the document stack to perform batch separation More Advanced Scanning Methods Batch Separation See p 93 Other requirements Auto Start The scanner is equipped with an auto start function which enables scanning to be automatically started when a document placed in the feeder is detected Sleep Mode The scanner is designed to save energy by automatically entering the...

Страница 20: ...tton again to turn off the power The power button lights or flashes as follows depending on the scanner status C Document Feed Tray Place the document D Document Guides Align the document guides with both edges of the document to ensure that the document feeds straightly X Y Z Power Button Indication Description Lit Power is on Flashing slowly Sleep mode Flashing quickly An error paper jam front u...

Страница 21: ...gether such as invoices without separating them Bypass mode See p 30 E Front Unit Open this when cleaning the inside of the scanner or replacing rollers F Document Eject Tray Pull this out to scan documents Scanned documents are output here When scanning multiple documents of varying sizes at one time pulling out and lifting up this tray locks the angle of the tray so the documents ejected onto th...

Страница 22: ...purchase options such as an NFC reader D Power Connector Connect the supplied AC adapter to this connector E Theft Prevention Hole Security Slot Connect an anti theft key chain or the like DR S130 A USB Connector Connect the supplied USB cable to this connector B Power Connector Connect the supplied AC adapter to this connector C Theft Prevention Hole Security Slot Connect an anti theft key chain ...

Страница 23: ...der Button Use a job on the scanner to scan documents See p 65 D CaptureOnTouch Button Use a job in CaptureOnTouch to scan documents See p 64 E Settings Button Displays the settings menus screen See p 44 Job List Screen A Back Button Return to the previous screen B List Area Displays the menu items and job items that can be selected C Button Scrolls the list up and down D Start Button Starts scann...

Страница 24: ... entered PIN is displayed C Number buttons Enter numbers D Clear Button Deletes one numeral from the entered PIN E OK Button Executes PIN authentication Authentication Screen DR S150 only This may be displayed when the COT Admin mode is enabled To use this function the optional Document Feed Tray with NFC Reader is required NFC Certification screen A Admin User Login Screen Button Displays the Adm...

Страница 25: ...ame C Password Enter a password D Login Button Log in on the scanner E NFC Certification Screen Button Displays the NFC Certification screen Admin User Login screen A Password Enter a password B OK Button Log in on the scanner as an administrator The administrator password is the same as the one for Web menu See p 96 ...

Страница 26: ...ts of different sizes place the documents so that they cover the entire span of the feed rollers by aligning the centers and leading edges of the documents It is recommended that documents exceeding 356 mm 14 size are fed one sheet at a time Scanning documents before the ink is dry can cause problems with the scanner Always make sure that the ink on a document is dry before scanning it Scanning do...

Страница 27: ... place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove them Embossed cards may not be able to be scanned correctly depending on the type of embossment When scanning cards clear the Detect by Ultrasonic check box in the Error Detection tab on the scanner driver settings screen See p 40 Pass...

Страница 28: ...le separating each page 1 Pull out the document eject tray The document eject tray can be adjusted to 3 lengths Pull out the document eject tray according to the length of the document Also erect the document eject stopper on the front edge if necessary IMPORTANT Pull the document eject tray forward according to the various lengths 2 Pull out the feed support Open the feed extension support when p...

Страница 29: ...scanned 5 Place the document 6 Align the document guides with both edges of the document IMPORTANT When placing documents into the feed tray take care not to cut your hand on the edges of the paper Before you place a document check to make sure it does not contain paper clips staples or other small metal objects These ...

Страница 30: ...ke sure that the scanned image of the last page that was successfully fed has been stored and then resume scanning the remaining document pages After you finish scanning close the document eject tray to prevent damage to the scanner while it is not being used When scanning a document one page at a time Bypass mode When scanning a thick document one page at a time or scanning a document that has mu...

Страница 31: ...ode 2 Adjust the document guides to fit the width of the card to be scanned 3 Place the card horizontally with the reverse side facing you and the top of the card facing down CAUTION Place the cards one at a time When scanning cards place them to be fed horizontally If you place cards to be fed vertically they may not be ejected properly and cards that get jammed may be damaged when you remove the...

Страница 32: ...f the document is not folded properly paper jams may occur or distortions may appear in the combined scanned image IMPORTANT A portion of the scanned image will be missing at the fold line 4 Place the document with the folded edge facing right and the top edge facing downward IMPORTANT Adjust the document guides to fit the width of the document Otherwise the image may scan as skewed or shifted Hin...

Страница 33: ...ng Side to Folio For example when scanning a document of A3 size folded set Page Size to A4 3 Click the OK button to close the settings screen 1 Open the scanner driver settings screen See p 72 2 Set the Page Size to half the size of the document or Detect automatically when scanning nonstandard document 3 Set Scanning Side to Folio 4 Click to close the dialog box ...

Страница 34: ...sert the document into the carrier sheet 4 Load the document with the sealed end of the carrier sheet as the leading edge After placing the document align the document guides with both edges of the document CAUTION If the document is not placed properly inside the carrier sheet you may get a document jam or not get a scan image as intended IMPORTANT Insert documents straight into the center of the...

Страница 35: ...rier sheet is a consumable item Replace it with a new one when necessary if there is visible damage or smudging 1 Open the scanner driver settings screen See p 69 2 Open the Feeding tab and set Document type to Carrier sheet 3 Click the OK button to close the settings screen 1 Open the scanner driver settings screen See p 72 2 Click the More button The scanner driver s Detail Settings screen opens...

Страница 36: ...ssport into the carrier sheet so that the thicker side is positioned as close as possible to the sealed end 4 Load the document with the sealed end of the carrier sheet as the leading edge and the page you want to scan facing down After placing the document align the document guides with both edges of the document CAUTION If the carrier sheet or passport is not loaded properly you may get a docume...

Страница 37: ...s set Dots per inch to 300 dpi or less on the scanner driver settings screen See p 73 The maximum thickness that can be scanned is 4 mm with the passport inserted inside the carrier sheet If the thickness exceeds 4 mm the scanner may break down due to problems such as paper jam Documents other than passports should not be inserted into the carrier sheet and scanned This may cause the scanner to br...

Страница 38: ...ng when using the Long Document mode When scanning in the Long Document mode if the document is placed on the scanner in a skewed position it may hit the edges of the feeding area and be damaged Be careful to place the document so that it is not skewed When scanning with the Long Document mode paper jam detection may react slowly resulting in damage to the document Be careful to avoid paper jams W...

Страница 39: ...with Long Document Mode 3000 mm selected on the Long Document Mode tab the image may not be scanned completely if 400 dpi or 600 dpi is selected or if Color is selected for Color mode and Duplex is selected for Scanning Side If this happens select a lower dpi or select Monochrome for Color mode or Simplex for Scanning Side and scan the document 1 Open the scanner driver settings screen See p 72 2 ...

Страница 40: ...ecify whether to save the scanned image after scanning has finished and continue scanning the document double feed detection ignore function To use the double feed detection function you must first open the scanner driver settings screen and enable double feed detection It is also necessary to set Rapid recovery system to use the double feed detection ignore function Setting procedure 1 Sets the s...

Страница 41: ...lose the settings screen 1 Open the scanner driver settings screen See p 72 2 Select the Double Feed Detection check box and then select any one of Detect by Ultrasonic Detect by Length and Detect by Ultrasonic and Length 3 Click the More button when the Double Feed Detection Ignore function is also used The scanner driver s Detail Settings screen opens 4 Select the Rapid recovery system check box...

Страница 42: ...ion and then scan the documents again When using the double feed detection ignore function If a document double feed is detected during scanning document feeding stops when the double fed documents are ejected The following message appears on the touch panel and you can specify whether to continue scanning Also the Rapid Recovery System screen appears to enable you to specify whether to continue s...

Страница 43: ...TINUE Saves the preview image as a scanned image and scans the rest of the document STOP Discards the preview image and stops scanning DISCARD CONTINUE Discards the preview image and continues scanning Place the double fed document again before clicking this button ...

Страница 44: ...s menu screen appears 2 Tap the settings menu you want to change The menu hierarchy and menu items that can be selected are as follows First hierarchy Second hierarchy Third hierarchy Fourth hierarchy Fifth hierarchy Device Settings Brightness Language Power management Initialize 䣕䣥䣣䣰䢢䣕䣧䣶䣶䣫䣰䣩䣅䣱䣰䣰䣧䣥䣶䢢䣕䣧䣶䣶䣫䣰䣩䣵䣏䣣䣫䣰䣶䣧䣰䣣䣰䣥䣧䣆䣧䣸䣫䣥䣧䢢䣕䣧䣶䣶䣫䣰䣩䣵䣕䣧䣶䣶䣫䣰䣩䣵 Maintenance Total Scanning Count Roller Feed Count C...

Страница 45: ...s Connection Switching Network Information Network Settings IP Address Setting Automatic Manual IP Address Subnet Mask Default Gateway Wi Fi Setting Available Network WPS Manual Wireless Connection Tool COT Admin Connection Setting Enable IP Address SSL Scan Setting Detect Double Feed First hierarchy Second hierarchy Third hierarchy Fourth hierarchy Fifth hierarchy ...

Страница 46: ...ion mode IP Address Wi Fi Brightness Power management Jobs registered on scanner SNMP Maintenance Select the following menu to do maintenance on the scanner Total Scanning Count Shows the total number of scanned images recorded by the scanner Roller Feed Count Shows the count of the number of sheets fed by the roller being replaced Tap Reset to reset the count Current Scan Count Shows the number o...

Страница 47: ...s the following network information for the scanner IP Address Subnet Mask Default Gateway SSID SSID appears only when the connection mode is Wi Fi mode The SSID that is displayed is the SSID for the access point that is currently connected or for an access point that was set in the past The field is empty if one has never been set Network Settings Select the following menu to set the network info...

Страница 48: ...essful the Wi Fi Setting screen appears WPS Follow the guidance on the panel tap the OK button to start WPS connection If connection is successful the Wi Fi Setting screen appears Manual Manually type in the SSID and security key for the network to which you want to connect Tap the OK button to start connecting to the access point If connection is successful the Wi Fi Setting screen appears Wirele...

Страница 49: ...ection comparing the length of documents and detecting unevenness between documents by ultrasonic sensors which can be set by the scanner driver This setting disables the Double Feed Detection function enabled in the scanner driver during the next scan only It is enabled again once the scanning job has finished It cannot be enabled if it is disabled in the scanner driver When you want to detect mu...

Страница 50: ...s useful when you use the same setting repeatedly Assigning a shortcut to a Job No and scanning from the scanner touch panel If you assign a registered shortcut to a Job No you can recall the job and scan the document from the scanner touch panel The scanner to be used must be selected in CaptureOnTouch Advanced Operations Scanning a Document and Saving it in a Shared Folder without Using a Comput...

Страница 51: ...aptureOnTouch Job Tool for Windows requires that NET Framework 4 5 2 or higher be installed Hint In addition you can do the following using CaptureOnTouch Job Tool When there is one or more computer on the same network you can use the CaptureOnTouch Job Tool to select and execute jobs registered by CaptureOnTouch on each computer This function is available only on CaptureOnTouch Job Tool for smart...

Страница 52: ...OnTouch window click at the top of the window This closes the window but CaptureOnTouch will continue to reside in the system To quit the CaptureOnTouch application click in the taskbar and select Exit from the menu CaptureOnTouch becomes no longer resident in the system and the icon disappears from the taskbar To close the CaptureOnTouch window click at the top of the window This closes the windo...

Страница 53: ...s folder from the Finder and double click CaptureOnTouch Selecting a scanner The following is an explanation of how to select a scanner using CaptureOnTouch 1 Click the CaptureOnTouch Icon on the taskbar 2 Click Select Scanner on the menu 3 Select the scanner you are using and click OK ...

Страница 54: ...nner you are using and click OK Screen Descriptions There are two areas in the CaptureOnTouch main screen Scanning Shortcut and Standard Scanning Use the at the top right of the main window to move between sections Various panels have been prepared according to the scan types and outputs in each section Click the New document button and a New document panel will be added Hint Click to open the Hel...

Страница 55: ... 1 Place the document in the scanner 2 Click the select document panel for the document to be scanned from 1 Select document The selected Select document panel will be displayed in orange 3 Click the output panel for the scan image application from 2 Select output The selected Output panel will be displayed in orange ...

Страница 56: ...ortcut A new panel is added in the Scanning Shortcut panel view CAUTION If you configure scanning conditions that consume a large amount of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again A multiple page scan cannot be ...

Страница 57: ... Hint If you click Open storage folder the folder in which the saved scanned images were saved opens Depending on the output settings the Open storage folder link may not be displayed Scanning Shortcut Operations Save Scanning Shortcut Scan the document Output the scanned images By adding scanning shortcuts that combine frequently used document selections and outputs you can scan just by clicking ...

Страница 58: ...ut in Standard Scanning and click the Save to Shortcut button A scanning shortcut panel will be created Hint You can also create a new Destination panel by clicking on the New shortcut button and in the menu that appears selecting the type of Scanning Shortcut 2 The Edit Scanning Shortcut Panel dialog box appears when you click the Edit button 3 Click the Document tab to set the Select document se...

Страница 59: ...59 4 Click the Batch separation tab to set the batch separation 5 Click the Output tab to set the outputs ...

Страница 60: ...Edit after scanning Check it on to enable modifying the scanned images in Scan Editing screen When unchecked the Edit window is not displayed in Scan Editing screen Enable additional scan Check it on to display Scan more pages button in the Scan Editing screen to enable continuing scanning ...

Страница 61: ...tcut is assigned as a job an icon for the assigned job No will be displayed in the scanning shortcuts panel Order of output You can add or delete the output and also change the order of output 8 Click the General tab to make other settings Name Enter the Scanning shortcut panel name ...

Страница 62: ... of the computer s memory scanning may stop because of insufficient memory If an error message appears due to insufficient memory while scanning is in progress stop scanning change the scanning conditions and then try scanning again A multiple page scan cannot be saved when it reaches the file size of 2 GB Change the save settings if an error message is displayed Hint If scanning continuously set ...

Страница 63: ...utton to discard the scanned image and return to the main window When the output has finished a popup window will be displayed If saving the scanned image a link to open the save destination folder will be displayed This completes the shortcut scans Hint If you click Open storage folder the folder in which the saved scanned images were saved opens Depending on the output settings the Open storage ...

Страница 64: ...fter scanning will be disabled when scanning is started from the touch panel When connected via USB 1 Tap CaptureOnTouch on the touch panel home screen Jobs that are registered in CaptureOnTouch are displayed 2 Tap the job you want to execute 3 Tap Start Scanning starts When connected via a network 1 Tap CaptureOnTouch on the touch panel home screen The PC List screen is displayed 2 Tap the comput...

Страница 65: ...d data in a specific location a screen asking for permission to access the smart device is displayed You can save scanned data if you grant access permission If you do not grant access permission you cannot save the scanned data You can change granting denial of access permission by the following procedure IMPORTANT The operating procedure may differ depending on OS version and terminal type Andro...

Страница 66: ...ck Copy job registration settings 4 Enter the administrator password Enter the same password as for the Web menu For details see Displaying the Scanner s Web Menu on p 96 5 Tap click OK All registered jobs are registered in the scanner at once IMPORTANT The maximum number of jobs that can be copied is 99 6 Tap Shared Folder on the scanner touch panel home screen The jobs registered in the scanner ...

Страница 67: ...y tapping Select all or Deselect you can select all jobs or cancel the selected state 2 Tap A confirmation message appears 3 Tap OK The selected job s is deleted To delete jobs registered in CaptureOnTouch Job Tool when using a computer Deleting selected jobs 1 Click the icon of the job you want to delete 2 Click The selected job s is deleted Deleting all jobs 1 Click Delete All A confirmation mes...

Страница 68: ...l when using a computer on p 67 Hint To delete all jobs copied to the scanner delete all jobs from the CaptureOnTouch Job Tool 2 Select the scanner A Tap click B Select the scanner on the Select Scanner screen 3 Tap click or tap click Copy job registration settings 4 Enter the administrator password Enter the same password as for the Web menu For details see Displaying the Scanner s Web Menu on p ...

Страница 69: ...ner driver Configuration and Functions of the Scanner Driver The scanner driver consists of the following tabs Hint For details on the setting screen see the Help of the scanner driver Click the Help button of the driver to display help related to the corresponding tab or dialog box Basic tab Configure basic scanning conditions such as the mode page size resolution and scanning side Click Setting ...

Страница 70: ...trast of scanned images In addition you can also click Gamma and set the gamma correction value for scanned images Image processing tab Set the processing method for scanned images Image control tab Set the image control method for the scanned image ...

Страница 71: ...t the items to be detected as errors during the scan Others tab Configure special scan method and image processing settings User s Guide Informs you about the settings changed automatically by the driver In addition displays the image for which settings were currently made in the illustrations ...

Страница 72: ...CaptureOnTouch the following settings screen of the scanner driver appears Hint When the Advanced Settings screen is called from some applications the Advanced Settings screen may have the Simple mode and Advanced mode Simple Mode Advanced Mode ...

Страница 73: ...ed settings related to the detection method by clicking Setting For details See p 81 Page Size Select the page size that matches the document to be scanned If Match original size is selected the edges of the document are detected and images that match the size of the document are saved Dots per inch Select the scanning resolution Higher resolutions provide clearer images but result in larger file ...

Страница 74: ...kground of the whole image enabling consistent reproduction of light characters and removal of background stains Advanced Text Enhancement II removes or processes the background color and background surrounding text to enhance the text for easy reading Detect automatically detects whether a document is color grayscale or black and white based on its content When this is selected you can configure ...

Страница 75: ...g Documents of Unregistered Page Sizes You can register an unregistered paper of non standard size with a name as a custom paper size Click the Setting button of Page Size in the Basic tab to display the Page Size Settings dialog box Register the paper of non standard size in the Custom Page Size tab Configuring the following settings allows you to scan a document of an unregistered page size When...

Страница 76: ...d Also if you scan the document when Check the image of the first page is selected only one page of the document is scanned and the corresponding scanned image is displayed in the preview window Configuring Scanner Settings According to Purpose Set the scanning conditions according to the scanning purpose When you want to delete the images of the blank pages in two sided documents Set the scanning...

Страница 77: ...he document If Skip blank page is selected you can adjust the level for judging whether pages are blank When you want to enhance contours in images Adjust the edge emphasis setting on the Image control tab Click Image processing and adjust the edge emphasis settings in the dialog box which appears ...

Страница 78: ...control tab sheet allows you to reduce the moire patterns that are generated when color photos are scanned at low resolutions Click Image processing and then configure moire reduction settings in the dialog box that appears Hint Moire reduction is enabled when the resolution is 300 dpi or less and High Quality Moire Reduction is displayed when the resolution is 240 dpi or less ...

Страница 79: ... reduction on the Image control tab to reduce the color unevenness You can control the level of color unevenness by enabling the Setting button Click Image processing and then set Color Unevenness reduction to ON in the dialog box that appears You can adjust the level of color Unevenness ...

Страница 80: ...images thicker or thinner Click Image processing and in the dialog box that appears adjust letter and line thickness settings When you want to reverse black and white in scanned images Select Reverse Image on the Image control tab sheet This outputs scanned images with black and white reversed Click Image processing and then set Invert Image to ON in the dialog box that appears ...

Страница 81: ...ers and removal of background stains Advanced Text Enhancement is suitable for a document with a light background color or a document with a non uniform background such as a pattern If the background is uniform it is removed where it surrounds the text and if the background is non uniform it is processed to enhance text readability Advanced Text Enhancement II is suitable for scanning a document w...

Страница 82: ... Detect by Length Select the Double Feed Detection check box When you want to match the orientation of images to the text when scanning a mixture of pages with different text orientations Select Text orientation recognition in Document Orientation on the Others tab The text orientation on each page is detected and the scanned image is rotated in 90 degree increments to correct the orientation ...

Страница 83: ... rotated in 90 degree increments to correct the orientation Hint When the Text Orientation Recognition check box is selected Document Orientation is unavailable When you want to rotate the images of a document placed horizontally to correct the orientation Specify the rotation angle in Document Orientation on the Others tab ...

Страница 84: ...When you want to divide and scan a document you can separate a batch at the timing with which each next document is placed and scanned Only enabled for applications that support batch separation In this case set the scanner driver as follows Set Feeding Option on the Feeding tab to Panel Feeding or Automatic Feeding Set Batch Separation on the Others tab to Auto ...

Страница 85: ... When you want to use the multistream settings for scanning select the Use MultiStream checkbox on the Others tab to display the setting items related to multistream and then configure the setting items in the following order A When you want to specify different scanning conditions for the front and back pages of a document select Duplex for Scanning Side on the Basic tab in advance B Specify the ...

Страница 86: ... multistream settings To scan barcodes Click the Barcode button on the Others tab to configure barcode scanning conditions See Help for details about settings Tab Items that can be set Basic tab Color mode and Dots per inch excluding Auto detection for both Brightness tab Brightness and Contrast Image processing tab Color drop out and Character Emphasis Image control tab Edge emphasis Feeding Tab ...

Страница 87: ...s from black backgrounds Select the Erase Notch check box to remove notches that protrude from object outlines in scanned images Click Image processing and select ON for Erase Dot or Erase Notch in the dialog box that appears When ON is selected for Erase Dot the isolated 3x3 black dots on white backgrounds or isolated 3x3 white dots on black backgrounds are erased automatically When ON is selecte...

Страница 88: ...d to the list You can delete a setting from the list with the Delete button and save or load a configuration file with the Back Up or Restore button When you finish configuring a setting select Add Delete of Favorite Settings to save the setting Clicking the Add button registers the current setting to Favorite Setting List Use the Delete button to delete a setting from the list ...

Страница 89: ...etting Setting value Contrast Detect Automatically O Active Threshold O Black and White O Error Diffusion O Advanced Text Enhancement X Advanced Text Enhancement II O Grayscale O Color O Setting value Prescan Detect Automatically X Active Threshold O Black and White O Error Diffusion O Advanced Text Enhancement O Advanced Text Enhancement II O Grayscale O Color O Setting value Color drop out Chara...

Страница 90: ...etting if Detection mode is set to Color or Gray in the Auto Image Type Detection Settings dialog box Some of the setting items are disabled as follows depending on the setting for Color Mode in the settings screen of the scanner driver Simple Mode O Available for setting X Not available for setting Setting value Edge emphasis Background smoothing Character Emphasis Prevent Bleed Through Remove Ba...

Страница 91: ...Check the image of the first page Detect automatically O O X Black and White O O O Error Diffusion O O O Advanced Text Enhancement II X X O 256 level Gray O O O 24 bit Color O O O Setting value Edge emphasis Background smoothing Character Emphasis Prevent Bleed Through Remove Background Color drop out Erase Dot Erase Notch Detect automatically O 1 O1 X X X X X Active Threshold X X O X O O O Black ...

Страница 92: ... the Document Type of the Feeding tab a part of the settings in each tab of the driver will be disabled in the following manner O Available for setting X Not available for setting Document type Ultrasonic Double Feed Detection Plain paper O Carrier sheet X Carrier sheet for passports X ...

Страница 93: ... S130 supports batch separation automatic file separation functions by using patchcodes By tucking patchcode sheets supplied with this scanner into a document and scanning it the scanner can automatically separate files by images of documents containing patchcode sheets or documents after the patchcode sheet Hint Patchodes are included with this product in PDF format Applications that can read PDF...

Страница 94: ...T Patchcodes must be printed in their normal size If patchcodes are enlarged or reduced they may not be recognized correctly When copying provided patchcodes to create different sized patchcodes ensure that the patchcode fits inside the effective range shown in the following diagram Also when copying patchcodes ensure that they are the same size and shade as the original Keep the patchcode sheet c...

Страница 95: ...f the page that separates the files 3 In an application specify a patchcode as a type of batch separation Open the scanner driver settings screen and select Patchcode in Batch Separation on the Others tab Insert the patchcode sheets at the beginning of documents to change file separation ...

Страница 96: ...language for the Web page in the Language list box 4 Enter the administrator password in Password If the machine is a 120V model the administrator s password may be written on a label that is attached to the machine when it is shipped from the factory When you open the Web menu for the first time refer to this label and input the password If the password is not on a label or if the machine is not ...

Страница 97: ...thout leaving it as shipped from the factory Change the password in the Password Setting screen of the Web menu Password Setting See p 105 5 Click Login The Device information screen appears 1 Open the Canon imageFORMULA Driver Setting Tool s Settings screen See p 114 2 Click the Network monitor tab ...

Страница 98: ... Network Setting Configures the network settings Device Configuration Configures the mDNS SNMP PIN and COT Admin settings Password Setting Configures the administrator password used to log into the Web menu Maintenance Setting Restores the factory default settings and updates the firmware Hint To return to the Device information screen from one of its settings screens click the model name of the s...

Страница 99: ... page below is displayed Item Description Scanner Name Sets the scanner name Item Description Default Value DHCP Enable ON disable OFF the DHCP protocol To assign an IP address using DHCP the DHCP server must be running in your subnetwork ON IP Address Set the IP address of the scanner If DHCP is enabled the IP address obtained from it will be applied The value must be four decimal numbers separat...

Страница 100: ...ppropriate for the IP address is automatically used None Default Gateway Set the IP address of the scanner gateway If DHCP is enabled it provides the default gateway The value must be four decimal numbers separated by dots and expressed in the xxx xxx xxx xxx format Also the gateway needs to be running in the same subnetwork as the scanner If 0 0 0 0 is set this setting is disabled None Item Descr...

Страница 101: ...tem Description Default Value SNMP Service Sets the SNMP function to enabled disabled OFF Location Input the location where the scanner is installed None Security Auth trap Sets the SNMP authentication trap function to enabled disabled By setting this to ON if an SNMP request is received from a community that is not registered in Community Setting then a message is sent to the trap destination OFF...

Страница 102: ...settings for a community Delete Delete the selected community Detail info Display the settings of the selected community Click to open a dialog box for browsing the various settings for community Item Description Default Value Community name Set a community name within 32 characters You can use single byte letters numbers hyphens and underbars An error appears when you press the Apply button if th...

Страница 103: ...a maximum of 5 You can input up to 64 characters in each line None Item Description New Register a new user Click to open a dialog box for editing the various settings for a user Up to five users can be registered Item Description Default Value Modify Change the settings of the selected user Click to open a dialog box for editing the various settings for a user Delete Delete the selected user Deta...

Страница 104: ...ut any illegal characters None Encryption algorithm Specify DES or AES as the encryption method DES Encryption password Set an encrypted password using 8 to 16 characters You can use single byte letters numbers hyphens and underbars An error appears when you press the Apply button if you input any illegal characters None Trap setting Select ON OFF for trap setting ON Trap destinations To specify a...

Страница 105: ...ificate the COT Admin server uses during communication Click Import to display the Import certificate dialog box Specify the certificate file pfx file and click Send to import the certificate Account name Displays the COT Admin account name If you click the Change button a dialog box for changing the COT Admin account will be displayed None Item Description Default Value Current Password Enter the...

Страница 106: ...ick Initialize and then Yes in the screen that appears the scanner s factory default settings are restored and the scanner restarts Version up Update the scanner s firmware Click Version up and specify the firmware file in the screen that appears Import certificate You can load and change the server certificate used to access the Web menu with https Click the Import button and the Import certifica...

Страница 107: ...t and then wipe the scanner dry with a clean dry cloth Cleaning the touch panel To clean the touch panel use a soft dry cloth to lightly wipe the surface of the panel without applying any pressure Cleaning the Inside of the Scanner Dust or paper particles inside the scanner may cause lines or smudges to appear on scanned images Use compressed air to periodically clean dust and paper particles from...

Страница 108: ...alfunction IMPORTANT Scratches on the sensor glass may cause marks on the images as well as feeding errors If there are scratches on the sensor glass contact your local authorized Canon dealer or service representative Take care to ensure the anti static brush in the front unit does not become deformed 4 Clean the rollers Clean the rollers while turning them Wipe the rollers with a cloth that has ...

Страница 109: ...to the scanner when cleaning is finished 6 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out 7 Reattach the retard roller and feeding roller See p 111 p 112 8 Close the front unit by gently pushing it up on both sides until it clicks into place Make sure that the front unit is completely closed by pushing until you hear a click ...

Страница 110: ... resetting the roller counter Note that it will always appear whenever the scanner s power is turned on until you reset the roller counter If this message begins to be displayed at startup purchase an exchange roller kit and replace the worn parts with the consumable parts included in the kit feed roller and retard roller See p 130 for details about the exchange roller kit Furthermore the counter ...

Страница 111: ... you Hint The location of each of the consumable parts is shown below 2 When closing the front unit make sure that it is completely closed by gently pressing the left and right until you hear a click Replacing the Feed Roller 1 Open the roller cover Retard roller inside the front unit Feed Roller ...

Страница 112: ... the feed roller 3 Install the new feed roller 4 Close the roller cover Replacing the Retard Roller 1 Open the roller cover 2 Pull the left lever that secures the retard roller to the scanner and remove the roller ...

Страница 113: ... counter 1 Tap Settings button on the touch panel The settings menu screen appears 2 Tap Maintenance and then Roller Feed Count in that order 3 Tap Reset to open the following message 4 Tap Yes 5 The value in Roller Feed Count is reset 6 Tap the Back button to return to the original screen 䣔䣧䣵䣧䣶䢳䢴䢵䢶䢷䣔䣱䣮䣮䣧䣴䢢䣈䣧䣧䣦䢢䣅䣱䣷䣰䣶䣛䣧䣵䣐䣱䣆䣱䢢䣻䣱䣷䢢䣹䣣䣰䣶䢢䣶䣱䢢䣴䣧䣵䣧䣶䢢䣶䣪䣧䢢䣴䣱䣮䣮䣧䣴䢢䣨䣧䣧䣦䢢䣥䣱䣷䣰䣶䣁䣙䣣䣴䣰䣫䣰䣩 ...

Страница 114: ...information and scanner information Maintenance tab You can reset the counter of the roller or carry out the shrinkage rate control Control tab You can carry out the control settings of hardware and drivers and perform the read or write of the control settings From the configuration of the hardware you can set the automatic power off function Diagnostic tab You can output or delete the log file Ne...

Страница 115: ...Driver Setting Tool Click the Start button then click Canon DR S100 Series Canon imageFORMULA Driver Setting Tool in that order Canon imageFORMULA Driver Setting Tool will start Hint In Windows 8 1 it is registered at the following location ...

Страница 116: ...are not recognized when connected via wired LAN DR S150 only or when connected via Wi Fi Operate the touch panel to switch the connection method See p 47 When connecting via wired LAN DR S150 only Wi Fi common 1 Confirm that the IP address is configured properly 2 If a DHCP server does not exist on the network you need to use a static IP address Do the settings from the touch panel See p 47 or fro...

Страница 117: ...ating correctly 2 Turn both this scanner and the access point off and back on and attempt the Wi Fi connection again 3 The scanner may be positioned too far from the access point Connection is not possible if the distance is too far 4 There may be a wall or furniture between the access point and the scanner that is blocking the connection Reposition the devices or move them closer together 5 Cordl...

Страница 118: ...aptureOnTouch the CaptureOnTouch settings have priority over the scanner driver settings Edit settings in the Select document panel or create a new Select document panel using the desired scanning conditions Problem 10 If white lines or streaks appear in scanned images Solutions Clean both sides of the scanner glass and the rollers If a sticky substance such as glue or correction fluid is found ca...

Страница 119: ...ng stops Solutions If you configure scanning conditions that use a large amount of the computer s memory scanning may stop because of insufficient memory Although this depends on the computer s memory size the possibility of insufficient memory increases if any of the following scanning conditions overlap Color Mode is set to Color A large page size e g Legal is specified as the Page Size Alternat...

Страница 120: ...reen and then scan again See p 73 2 Set Dots per inch to 300 dpi or less on the scanner driver settings screen See p 73 3 Clean the roller Problem 18 The size detection and deskew functions fail Solutions When Document Type is set to Carrier sheet in the Feeding tab of the scanner driver settings screen and you scan a document with black edges without inserting it in a carrier sheet the size detec...

Страница 121: ...6 When the scanner is connected to the computer via a USB hub that is not USB3 2 Gen1x1 compliant remove the hub and connect the scanner directly to the computer 7 If a message is displayed on the touch panel indicating scanning in the Long Document mode deselect the Long Document mode See p 38 If scanned image files cannot be opened in an application 1 Scanned images saved as multi page TIFF file...

Страница 122: ...anel Click the Detail Settings button on this screen You can set the file names of scanned images by setting all or some of the three items shown below A sample file name is displayed as the File name in the File name settings dialog box How do I scan half folded documents folio scanning Fold the document in half and set it in the scanner with the fold at the right Specify half size document the s...

Страница 123: ...installing the plug in the scanned image can be printed attached in an e mail or shared using various cloud services The plug in can be installed by selecting its checkbox when installing CaptureOnTouch The available output destinations vary depending on the installed plug in How can I attach scanned data to an e mail or send it as e mail For both Standard Scanning and Scanning Shortcut select Att...

Страница 124: ...g is interrupted When a paper jam or double feed occurs during scanning use the following procedures to clear them CAUTION Be careful when removing jammed paper take care not to cut your hand on the edges of the paper 1 Remove any documents that have been left in the feed Tray 䣒䣣䣲䣧䣴䢢䣬䣣䣯䣯䣧䣦䢢䣫䣰䢢䣵䣥䣣䣰䣰䣧䣴䢮䢢䣥䣮䣧䣣䣴䢢䣲䣣䣲䣧䣴䢢䣣䣰䣦䢢䣥䣱䣰䣶䣫䣰䣷䣧䢰䢪䣒䢲䢲䢸䢫䣇䣴䣴䣱䣴 ...

Страница 125: ...ouch panel when the front unit is open 3 Remove the jammed document IMPORTANT Make sure to pull the document out carefully without applying too much force If the jammed paper tears while you are pulling it out make sure to remove any remaining pieces from inside the scanner 䣕䣥䣣䣰䣰䣧䣴䢢䣥䣱䣸䣧䣴䢢䣫䣵䢢䣱䣲䣧䣰䢰䢪䣅䢲䢲䢳䢫䣇䣴䣴䣱䣴 ...

Страница 126: ...tinue scanning Hint When the Rapid recovery system check box is enabled in the scanner driver settings screen you can resume a scanning operation even if it is interrupted by a paper jam by removing the document and resuming from the document that was being fed when the interruption occurred As the image of the document that was being fed at the time of the interruption may not be saved in such ca...

Страница 127: ...e connection mode to wired LAN connection DR S150 only or Wi Fi connection and then redo the operation To maintain maximum performance the current rollers should be replaced now Please refer to the instructions in the User Manual The number of scanned pages has exceeded 200 000 which exceeds the number of pages for the service life of the rollers Replace the rollers See p 110 Paper jammed in scann...

Страница 128: ...nt with Administrator privileges 1 From the Windows task bar click Start button click Windows System click Control Panel The Control Panel appears 2 Click Uninstall a program 3 From the program list select the application to be removed and click Uninstall The file deletion confirmation screen appears 4 Click Yes to proceed with uninstallation No uninstaller is provided for macOS drivers To uninsta...

Страница 129: ...When scanning the passport open the passport and insert it in the separately sold carrier sheet before feeding Thickness 4 mm 0 157 or less including carrier sheet Scanning Sensor Contact image sensor Light source LED Scanning Side Simplex duplex Scanning modes Black and White Error Diffusion Grayscale Advanced Text Enhancement Advanced Text Enhancement II Active Threshold Color Scanning resolutio...

Страница 130: ...arts on p 110 Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts Option Carrier sheet for passports Product code 0697C002 This is a carrier sheet for scanning passports Carrier sheet product code 0697C001 Flatbed scanner unit102 product code 2152Cxxx Flatbed scanner unit that can be connected to and used with a DR scanner Conne...

Страница 131: ...the start button on Flatbed Scanner Unit after you end CaptureOnTouch About Setting up the Scanner Driver When functions of this scanner cannot be selected with the Flatbed Scanner Unit settings dialog box click Option in the dialog box to open the scanner driver and make the required settings Dimensions 242 mm 9 5 291 mm 11 5 600 mm 23 7 378 mm 14 9 ...

Страница 132: ...ng method 28 Double Feed Detection 40 F Feed roller 110 111 Flatbed scanner unit 102 130 Folio 32 Front unit 111 L Long Document Mode 38 M Multi stream setting 85 P Paper Feed Tray with NFC Reader 130 Paper jam 124 Passports 36 130 Power supply 10 R Retard roller 110 112 Roller 108 Cleaning 107 Replace 110 S Scan area 76 Scanner driver 69 Basic settings 73 Settings suitable for intended use 76 Sca...

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Страница 135: ...5 XB AMSTELVEEN THE NETHERLANDS CANON AUSTRALIA PTY LTD BUILDING A THE PARK ESTATE 5 TALAVERA ROAD MACQUARIE PARK NSW 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 FUSIONOPOLIS PLACE 15 10 GALAXIS SINGAPORE 138522 CANON KOREA BUSINESS SOLUTIONS INC BS TOWER 607 TEHERAN RO GANGNAM GU SEOUL KOREA CANON INDIA PVT LTD 7TH FLOOR TOWER B DLF CYBER TERRACES DLF PHASE III GURGAON 122002 HARYANA INDIA PUB 6T3 0...

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